Capitec Bank Reviews

2.0 Rating 247 Reviews

26 %

of reviewers recommend Capitec Bank

Company Reviews

Questions

Metrics

2.0

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.9 out of 5

Popular Questions:

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How quickly does Capitec Bank resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 39% of reviewers feedback is Capitec Bank resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

74.36%

Industry Average

“ I've received the best service from Nana at Hillbrow Elkam branch Thank you 😊 soo much 💖 u are the best Nana ”

- Clement

“ my services was nice with Miss Gail she gave me a great service and she is professional with her work. ”

- Bonginkosi Dlamini

“ Thank you for your prompt and efficient resolution of my prepaid issue. I was very impressed by the speed and professionalism of your service, and I would recommend your services to anyone looking for a reliable and efficient financial institution. Thank you again for all your help! ”

- Jeanette Motjela

Capitec Bank Reviews

Customer Service - Good