Carbon Offroad Reviews

Name: Carbon Offroad
Address: Unit 10, 75 Waterway Drive, Coomera
Rating: 4.40

4.4 Rating 241 Reviews

83 %

of reviewers recommend Carbon Offroad

4.4

Based on 241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1300780141

Email:

operations@carbonoffroad.com.au

Location:

Unit 10, 75 Waterway Drive
Coomera
4209

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Carbon Offroad 5 star review on 9th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Upgraded suspension 2.0 carbon shocks front and back ride pro leaf springs and shackles gave the hilux a two inch lift rides great just waiting for my carbon winch to be delivered cant wait”

Helpful Report

Posted 3 years ago

“Installed the Carbon 12lbs winch in my ARB Summit bar. I am not mechanically minded but thought i would have a go - having watched some youtube videos, talking to the guys at Carbon Offroad I managed to install the bar over a weekend. It seems to be working ok although i haven't used it in anger. the CO guys were very helpful and its a straightforward install with everything supplied. make sure you purchase the wired remote extension kit if you plan to hide the control box inside the bar.”

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Posted 3 years ago

“Great service had the winch within 6days including the weekend can’t wait to use it!!”

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Posted 3 years ago

“I purchased my carbon 12,000lb winch specifically for a trip to Cape York superseding my old winch which was out dated and only 9,000lb pulling power. With a large heavy 200 series Landcruiser I required something with a bit more pulling power. The Carbon winch appeared to fit my requirements and with a 5 yr warranty, 12,000lbs pulling power, breather extension, wireless remote and an Australian company I thought why not. I had my winch for approximately 2 months, used it once on the old Tele track and failed by blowing a solenoid. To Carbons credit they sent me a replacement solenoid, to which I replaced even though it is under warranty., this did fix the current problem but has left me annoyed and apprehensive that should I need to use the winch again to save me, I have 0% confidence in the winches ability to do what was designed to do! I also think do I now need to take a spare solenoid with me on a winch that is now 4 months old just in case it lets me down? And why should I have to purchase a solenoid to take with me next time just in case it decides not to work? I like the idea of supporting local, but disappointed when this occurs first time use!”

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Posted 3 years ago

“First saw Carbon product on YouTube channel Seek Adventure, looked good so integrated a little more...The Team (Mark) were very good with assisting me getting a couple of winches to NZ.”

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Posted 3 years ago

“Radium R88 Winch - 12000lb Electric Winch. Great service, great price, delivered on time. Easy to install, I took a mate and I 1 hour to install the winch into a TJM bull bar on my 2016 BT-50.”

Helpful Report

Posted 3 years ago

“Good service and very quick transport to customers”

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Posted 3 years ago

“Happy with the winch so far.Although the back nuts on the motor connection should have been made wider.As you have to grind down a 13mm spanner to fit behind lug when tightening otherwise it becomes trapped.”

Helpful Report

Posted 3 years ago

“I had an issue with a wireless remote after travelling the worst corrugated roads in central Aus . A new winch wireless remote was sitting on the table when I got home. What more can I say!”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“As always, very happy with your hear and equipment. Great team to deal with also.”

Carbon Offroad 5 star review on 17th July 2021

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Posted 3 years ago

“I would write a review only I still haven’t recieved the parts”

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Posted 3 years ago

“Quick freight, Great products & Customer service.”

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Posted 3 years ago

“Callum and the team delivered true customer service!! Cant recommend them enough.”

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Posted 3 years ago

“Brilliant,very helpful as to identifying which model and suppling the right hidden winch bar,super fast delivery, Australia to NZ,now fit by NZ offroader, super pleased with the end result,AAA+ guys and many thanks.”

Carbon Offroad 5 star review on 9th June 2021

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Posted 3 years ago

“Very disheartening feeling shocking customer service and still missing parts to what was broken when winch arrived. Thought coming to a named brand would produce results. Unfortunately not.”

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Posted 3 years ago

“Professional advice and excellent service.”

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Posted 3 years ago

“Great product , fast delivery”

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Posted 3 years ago

“Great customer service. I ordered a replacement tank for an HDJ80 from them. They organized the shipping to Germany absolutely flawlessly and even when problems regarding the shipping costs due to Covid-19 arised , they were very forthcoming. I was happy to do business with them and should I ever need anything else shipped from Australia, I will surely be contacting them first. Thanks guys, you helped me a lot! Cheers, Mark”

Carbon Offroad 5 star review on 1st May 2021

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Posted 3 years ago

Hey Mark, thanks very much for putting your trust in us to get the job done in what are difficult circumstances for serving overseas customers at the moment. Look forward to seeing some more pics of the rig once the tank is fitted up. Cheers, Dan

Posted 3 years ago

“Hi I have recently purchased the newly developed Carbon shock absorbers for my MR Triton. They are yet to be fitted by Shaws Performance but all indications are that they will be a significant improvement in performance from the standard Mitsubishi shocks. Service from Dan was second to none and can highly recommend KPD and Carbon Offroad for the service and options they offer to the 4x4 community.”

Helpful Report

Posted 3 years ago

Carbon Offroad is rated 4.4 based on 241 reviews