Carbon Offroad Reviews

Name: Carbon Offroad
Address: Unit 10, 75 Waterway Drive, Coomera
Rating: 4.40

4.4 Rating 241 Reviews

83 %

of reviewers recommend Carbon Offroad

4.4

Based on 241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1300780141

Email:

operations@carbonoffroad.com.au

Location:

Unit 10, 75 Waterway Drive
Coomera
4209

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Carbon Offroad 5 star review on 9th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will buy more stuff of these guys fast delivery they answer there phones & if any ploblems, there happy to try & help U & they have Great products. very Happy with there service & will buy off them again thanks Brett.”

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Posted 2 years ago

“Sadly not happy with the product. The rubber protector was not attached to the hook (should have been glued on) and the actual pin is visibly drilled crooked.”

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Posted 2 years ago

“Ordered the gear and received it as described and on time. Thank you!”

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Posted 2 years ago

“Effortless deal, quick and efficient delivery. Product looks the goods , mounted but haven’t had to use it in anger yet.”

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Posted 2 years ago

“You guys are legends”

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Posted 2 years ago

“The guys went out of their way to help out when they took orders and payment for something the didn't have in stock.. Though it did take 3 months”

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Posted 2 years ago

“Purchased Carbon Bridle Rope & recovery ring combo deal”

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Posted 2 years ago

“Brought a carbon winch in 2019. The isolator switch stopped working in 2022. When talking to them on the phone they really knew their stuff which was great but also admitted the older isolation switches had problems. Would have been nice if they offered to replace mine. I ended up buying their newer one from them and an inline fuse. Otherwise, great winch, fair price, fast delivery and easy to deal with. Will shop with them again”

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Posted 2 years ago

“Service was very efficient. Received my winch well within expected time frame. Very happy”

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Posted 2 years ago

“All their gear is A1 & arrived quick smart”

Carbon Offroad 5 star review on 18th June 2022

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Posted 2 years ago

“Item turned up on time”

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Posted 2 years ago

“have been selling carbon products for some time now and have a carbon winch on my own personal vehicle and it ticks all the boxes it out does the brand names and for 1/2 the cost would recomend trying the carbon brand winch”

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Posted 2 years ago

“Easy to navigate website, decent prices, postage was quick 👍👍”

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Posted 2 years ago

“You guys were easy to deal with. I’d love you to branch out to a Melbourne store though.”

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Posted 2 years ago

“Ordered and paid for a CW-OMBO and a CW-MP5TH, on the 5/5/2022. Salesman Greg. Invoice and Shipment both had incorrect Address, so the order came to the N.T but failed to be delivered, even though my phone No. was on the delivery docket, no one bothered to ring me to sought out the address problem, could have been fixed in a manner of seconds. So the order was sent back to QLD. Since then after being promised to keep me informed, (by Greg) Nothing. Even after Ive rang him 2 or 3 times. No offer to resend order, when all items are available or a refund, just empty promises and effort. Needless to say not very happy with the service. Order NO. N17970 Oh by the way its Gary Chatto NOT Thatto 65 Harrison NOT Carison Circuit. Still waiting.”

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Posted 2 years ago

“All the items I have purchased from Carbon Offroad recently, have been of excellent quality and delivered in record time. Highly recommend. It is the first time I have dealt with this company and will definitely buy from them again when needed. Peter.”

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Posted 2 years ago

“Good looking gear, really happy with what I got for the price. I'm sure I'll be back.”

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Posted 2 years ago

“Extremely high quality products, at reasonable prices. The 15,000Lb winch is amazing. Huge power in a compact form factor.”

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Posted 2 years ago

“Good to deal with Quick postage Quality products”

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Posted 2 years ago

“Had a issue with the winch solenoid and was pleasantly surprised at the helpfulness and quick replacement , excellent service and most appreciated Gary”

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Posted 2 years ago

Carbon Offroad is rated 4.4 based on 241 reviews