“I'd prefer Zero stars! We signed a contract for two EPOS till systems after being harassed with repeated phone calls and a verbal time limited special offer which was never put in writing.
The first one never worked properly and after months of endless phone calls & emails they said it was faulty. The agreed to terminate the contract but only for the first till, not the second.
Three solicitors have looked at the contract agreement (which is for 5 years not the 2 agreed verbally) and all say if it's terminated for one then it apples to both as there is only one contract. We obviously do not want the second till based on the experience with the first.
We have been threatened with debt collectors (who have no more powers that Card Saver to 'collect' the debt) for £8000 for the supposed cost of the contract. No correspondence is in correct legal terms, they do not follow correct procedure for complaints and their threats are empty ones.
I recommend holding your nerve and not paying any sums they threaten you with. Get legal advice. We initially had high levels of anxiety and stress and now just archive any emails they send with invoices for services we are not receiving and also their emails threatening us with debt collectors.
If we are taken to court by them we will win; should we lose (which we won't because their claims are invalid) it would then go to a County Court Judgement which would be passed on to bailiffs for any failed payments. We would also appeal.
At no stage before this can they force you to pay.
DON'T give in to them, they are a dreadful company and thrive on threats.”
“Keep away from this company those are all fake promise. Make sure you read what you sign they say one thing and deliver different. I have a small restaurant and only needed one machine with 35 seats i was delivered two contracts. Same time they put till rolls on top which I never ordered. Be careful be careful they do not negotiate to resolve the problem.”
“If you want to get ripped off please go to card saver. Customer service is terrible once you've signed the contract that they fill in themselves to ensure they snare you. Beware
completely right”
“If you want to get ripped off please go to card saver. Customer service is terrible once youve signed the contract that they fill in themselves to ensure they snare you. Beware”
“If I could give this company 0 stars or -10 stars I would. My boyfriend worked there and got robbed of all his commission's he made. He got bullied and was victimised by management ! Yes the management bullied him!! Do not go buy any card terminals off this company or work for this aweful company . The managers keep all the commission's for themselves and don't do anything to help their employees when they need it! Instead that point fingers ,bully, talk down and emotionally blackmail them !!! Disgusting company !!!!!!!”
“Awful customer services once youve signed up. Returned it unused due to business shutting because of illness and invoice for £700 received last week with threats of debt collectors. Should of researched before we signed up as loads of similar complaints online”
“Avoid dealing with this company
The staff is not trained and it looks like they do not share information with each other. 5 different people call in two weeks asking for same documents just to find out that there is a 3rd party involved as well although we did not consent to that!
Less than an hour after posting the review on Trustpilot, a "lady" from Card Saver called to threaten that I will be charged £500 for cancelling the application for the POS if the Trustpilot Review will not be deleted and simply hang up the phone!”
“Avoid dealing with this company
The staff is not trained and it looks like they do not share information with each other. 5 different people call in two weeks asking for same documents just to find out that there is a 3rd party involved as well although we did not consent to that!
Less than an hour after posting the review on Trustpilot, a "lady" from Card Saver called to threaten that I will be charged £500 for cancelling the application for the POS if the Trustpilot Review will not be deleted and simply hang up the phone!”
