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CareMax Reviews

4.6 Rating 1,464 Reviews
91 %
of reviewers recommend CareMax
Company Reviews Product Reviews
2,111
 Metrics Info
4.6
Based on 1,464 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Marieta
Verified Buyer
“They had what I needed, it wasn’t too expensive, fast delivery and it was kept safe and in good condition, thank you”
Helpful Report
(Vermont 3133) - Posted 4 hours ago
Linda Vos
Verified Buyer
“Good customer service.”
Helpful Report
(Vermont 3133) - Posted 6 hours ago
JOHN
Verified Buyer
“Very pleased with the service and how quickly my order arrived”
Helpful Report
(Vermont 3133) - Posted 2 days ago
Wendee
Verified Buyer
“really fast shipping, everything arrived safely!”
Helpful Report
(Vermont 3133) - Posted 3 days ago
Rob Woodbridge
Unverified Reviewer
“Nebuliser only lasted 15 months and only used every 2nd day. Company was not helpful.As far as I am concerned now other far better products on the market. Stay AWAY FROM CAREMAX AN UNETHICAL ,POIR PRODUCT COMPANY.As they say warn others others and recommend good products. This is warning others.”
Helpful Report
Posted 5 days ago
Natasha
Verified Buyer
“Good service, fast delivery”
Helpful Report
(Vermont 3133) - Posted 6 days ago
Rebecca
Verified Buyer
“Always good products, that last longer than stated, from a store that is easy to navigate.”
Helpful Report
(Vermont 3133) - Posted 1 week ago
Alon
Verified Buyer
“Great, prompt and thorough service”
Helpful Report
(Vermont 3133) - Posted 1 week ago
Julia
Verified Buyer
“Tax Invoice with ZERO balance was not provided with product delivered. Requested Tax invoice did not include payment details and my aged care claim was subsequently refused. I needed to go in to Paypal, print the payment details, and submit my claim to aged care a second time. * not really good when I've just returned from hospital with a collapsed lung. RECOMMENDATION Request Accounts include the Tax invoice (with ZERO balance) with the 'product' for delivery.”
Helpful Report
(Vermont 3133) - Posted 1 week ago
Anonymous
Verified Buyer
“It is really good”
Helpful Report
(Vermont 3133) - Posted 1 week ago
Colin
Verified Buyer
“Had to send back screen was cracked and have not heard anything back yet”
Helpful Report
(Vermont 3133) - Posted 1 week ago
Anonymous
Verified Buyer
“Easy to use and lightweighted”
Helpful Report
(Vermont 3133) - Posted 1 week ago
Anonymous
Verified Buyer
“Was ok but could of been a little bit better”
Helpful Report
(Vermont 3133) - Posted 1 week ago
Anonymous
Verified Buyer
“I had to pay for delivery which took over a week.”
Helpful Report
(Vermont 3133) - Posted 1 week ago
Gaynor
Verified Buyer
“Easy to order and quick delivery”
Helpful Report
(Vermont 3133) - Posted 2 weeks ago
Guest
Verified Buyer
“Online purchase was a breeze with faultless communication from the seller.”
Helpful Report
(Vermont 3133) - Posted 2 weeks ago
Rob Woodbridge
Unverified Reviewer
“Very poor products in nebuliser range. DO NOT LAST 15 MONTHS WHEN ONLY USING THEM FOR AN HOUR EVERY SECOND DAY. Would not extend warranty after 12 months.Wanted me to send back get a quote have repaired and then sent back at my costs.Already told them basically that machine would not run when switch turned on. So they must have known what was the basic problem was.Customer service well that is what the 1 star is for.At least they got back to me so.As they say" if it is good tell others"," if it is bad warn others!"”
Helpful Report
Posted 2 weeks ago
Rob Woodbridge
Verified Reviewer
“ABSOLUTELY GARBAGE PRODUCTS. NOT WORTH THE MONEY YOU PAY AS THEY PACK UP AFTER 12 MONTHS USING IT EVERY SECOND DAY IN THIS PERIOD. SO MY ADVICE IS TO STAY WELL AWAY FROM THESE PRODUCTS AND COMPANY. RESPONSE TIMES TO ISSUES VERY SLOW AS THEY ARE REACTIVE RATHER THAN PRO ACTIVE. YOU CAN BUY BETTER!”
Helpful Report
Posted 2 weeks ago
Peter Dent
Verified Buyer
“Easy ordering, quick order fulfilment and delivery. Product arrived within 4 days of ordering, was well packaged undamaged.”
Helpful Report
(Vermont 3133) - Posted 2 weeks ago
Guest
Verified Buyer
“Very good service!”
Helpful Report
(Vermont 3133) - Posted 2 weeks ago
CareMax is rated 4.6 based on 1,464 reviews
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