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CareMax Reviews

4.5 Rating 1,607 Reviews
90 %
of reviewers recommend CareMax
4.5
Based on 1,607 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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I can't rate the product as it's still not been recieved. It is with the courier company and now saying it will be delivered today but it told me that last week as well. The service from CareMax has been great. Payment was easy, response after payment was immediate, delivery notification was almost immediate but then it left you guys and you have been let down by the business that you have deliver your goods. Probably don't see this when delivery is to major cities but while Murwillumbah is a little bit off the beaten track, it's not that far from the Gold coast. See this quite a bit, where businesses that rely on postage to supply the end user, is being let down by the courier companies.
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(Vermont 3133) - Posted 4 weeks ago
Fantastic product, suffer from dust allergies and this unit helps with my allergies in the car. Highly recommend for anyone with allergies
CareMax 5 star review on 31st March 2025
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(Vermont 3133) - Posted 4 weeks ago
Good service. Fast delivery and good product range to select from with reasonable prices as well.
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(Vermont 3133) - Posted 4 weeks ago
Efficient
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(Vermont 3133) - Posted 4 weeks ago
Good to relieve the pain and tiredness in my back and leg.
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(Vermont 3133) - Posted 4 weeks ago
Humidifier was delivered within expected time frame.
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(Vermont 3133) - Posted 4 weeks ago
I found them to be uncomfortable. Perhaps if my bunion was not as advanced, it might have proven to be a different story
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(Vermont 3133) - Posted 1 month ago
Your product is equal to the one my podiatrist sells me, at considerably a higher price, so I am thrilled to be able to eliminate my pain and save money. I'd recommend CareMax every time. Thanks
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(Vermont 3133) - Posted 1 month ago
Works well
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(Vermont 3133) - Posted 1 month ago
I had a package get lost and they wouldn’t refund me for two months; until I bought more electrodes. It’s like they didn’t believe me, or the mail system that said the package hadn’t moved since January 21st. I begged them to send my new order in a bigger box to prevent it getting lost which they did, but they didn’t stuff the box with anything so it arrived crushed and partially open.
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(Vermont 3133) - Posted 1 month ago
Caremax uses Aramex THE WORST, MOST UNRELIABLE "delivery" company in Australia. Sadly some businesses are prepared to jeopardise their own image and customer base by using these inept, incompetent, usually late, sometimes damaged, unreliable buffoons to carry their customers supplies.
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(Vermont 3133) - Posted 1 month ago
The sizing of the harness is incorrect as the unit is small
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(Vermont 3133) - Posted 1 month ago
Good quality and very quiet
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(Vermont 3133) - Posted 1 month ago
Easy to use website. Quick delivery.
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(Vermont 3133) - Posted 1 month ago
I was really impressed with how it only took 5 day to deliver my product, from when i ordered it, plus what I received I had extra products as part with my order, which I never got that with no other products I brought before. I'm happy to buy products when I need it. Thank you
CareMax 5 star review on 23rd March 2025
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(Vermont 3133) - Posted 1 month ago
Good service my product was exactly as I ordered and delivered on time
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(Vermont 3133) - Posted 1 month ago
Excellent serviced
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(Vermont 3133) - Posted 1 month ago
ARAMEX Easily THE WORST, MOST UNRELIABLE "delivery" company in Australia. Sadly some businesses are prepared to jeopardize their own image and customer base by using these inept, incompetent, usually late, sometimes damaged, unreliable buffoons to carry their customers supplies.
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Posted 1 month ago
Great service. Got exactly what I ordered.
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(Vermont 3133) - Posted 1 month ago
I was very surprised that my package arrived the day after I placed the order. Thank you so very much, Charge did not take long and I could use it almost straight away.👍
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(Vermont 3133) - Posted 1 month ago
CareMax is rated 4.5 based on 1,607 reviews