Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,045 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total fraud don’t use this website, they took your money and don’t send refund. Somebody need do something and put on the jail this persons.”

Helpful Report

Posted 5 years ago

“DO NOT USE! YOU WILL NOT GET YOUR ORDER, AND YOU WILL HAVE TO FIGHT FOR SEVERAL MONTHS FOR A REFUND.”

Helpful Report

Posted 5 years ago

“Total scam. Have ordered and paid for babies bottles and supposed to be delivered last week. Still "being processed" according to www. Money taken from my account. Have tried to fill in a customer form 3 times now and each time I press enter I am given a different reason why the form cannot be processed.”

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Posted 5 years ago

“A total Fraud! 6 months later and no parcel & no refund! Absolute non existing customer care! An absolute joke of a comoany- never use them!”

Helpful Report

Posted 5 years ago

“This company is nothing but a fraud, placed a order with this company on the 28/04/2019 never received the order they said it was out of stock.At my request the oder was cancelled on the 17/05/2019.They said it will take 14 days for my refund through my original method of payment. Still not received my refund it is now the 6/06/2019.”

Helpful Report

Posted 5 years ago

“I purchased a sunscreen lotion and waited like 2 weeks for them to ship. When I contacted them, they said they did not have the product. Then I said you needed to let me know before and I wanted to cancel my order. They said I will get my refund maximum of 14 days. Today is Day 22, I still did not get anything back. Obviously this company is scam. AVOID!”

Helpful Report

Posted 5 years ago

“Anyone ordered from Australia. I ordered some items before I saw these reviews, It says my order will be here on 14 June 2019. Fingers crossed, otherwise, it will be a lesson learned!”

Helpful Report

Posted 5 years ago

“Dreadful company. They bombard you with emails about a specific product, you then buy the product, wait 6 weeks with no info to eventually get someone who gives you a 'we are having supply issues' response and a 'promise' of money refunded in a further 2 weeks. Smacks of fraud to me. Never using again. About time they caught up with decent customer service.”

Helpful Report

Posted 5 years ago

“Total scam. Take your money. Cancel your order and provide no refund. Beware”

Helpful Report

Posted 5 years ago

“Please, do not use it. This company is a fraud. They try to sell you items which they do not have stock. After all time of delivery goes through, when you contact them for an explanation, you are told they do not have those items in stock and are trying to find resellers. When you ask them for a refund, they tell you they are allowed to do it within them 14 days, which is another lie. If you have bought anything with them, please be aware and contact the competent authorities immediately, because you have been scammed. Good luck with that process. ////////////////////////////////////////////////////////////////////////// Não utilizem. Esta empresa é uma fraude. Tentam vender artigos que não têm em stock. Depois de todo o tempo decorrido para a suposta entrega, quando os contactamos a pedir explicações, dizem que que afinal não têm os artigos em stock e estão procurando outros revendedores. Para devoluções, dizem demorar 14 dias, mas é outra mentira. Se compraram com eles, accionem de imediato os organismos competentes, pois foram burlados! Boa sorte com todo o processo.”

Helpful Report

Posted 5 years ago

“Ordered an $80 item on March 18th, 2019 got an email right away with delivery date of April 3rd to April 23rd. No other email was sent after, however my March credit card statement appeared to be charged for this order before this order was shipped because I didnt receive any email info on product being sent. That is a red flag since you cant be charge for something that hasn't shipped yet. Now its April 26th. No email from Carethy, also i cannot even send them an email about it shows that the order reference number I received in the email is wrong. So it doesn't let you send the email. I tried inputting all the digits, then less, then just the numbers, etc. Still nothing. You can't even find a phone number to call. So someone is collecting all these money with no product being delivered and with no conscience.”

Helpful Report

Posted 5 years ago

“They took my money and never send the product i ordered I hope who took my money to spend for their cancer sickness”

Helpful Report

Posted 5 years ago

“I am yet another customer who feels scammed. I am in France, ordered 5 items. Nothing arrived when it was due, but did get a confirmation of order. I e-mailed and was told 2 items were out of stock, would I like to wait till they were in stock. I said no, so the 3 items arrived. After I said I was not happy with the service they offered 10% on top of the balance credit they held if I wanted to order again which stupidly I did. I had not seen this review website. Now the new order has not arrived so have cancelled and heard nothing from them. I will keep e-mailing them although the outstanding credit balance is only about 13 euros, but why should they get away with it, along with all the other poor people's money!”

Helpful Report

Posted 5 years ago

“Mi esposa ordenó una crema y después de un mes de espera le avisan que no está en existencia,dan un pésimo servicio”

Helpful Report

Posted 5 years ago

“Sorry to hear everyone's reviews. It hasn't been my experience with them. I've beej purchasing with them since 2017 and my products always make it on time. Hopefully they will continue doing it. Never have had to call or contact customer service. I appreciate the product they sell since I can't find it in the USA. Thanks”

Helpful Report

Posted 5 years ago

“Same problem as all the others below! I cannot contact them as you need an order number to send the email - does anyone know how to bypass this? I didn't get a paypal option to pay so paid by card so I doubt I will be able to get any money back. ******* DO NOT PURCHASE FROM THIS COMPANY!!! ******”

Helpful Report

Posted 5 years ago

“I placed my order in mid feb and it was supposed to be delivered in March. I have not received an order confirmation and their online contact form requires an order number to be entered to send an inquiry request. I hunted down their support email and sent them all the details of my payments and asked them for an explanation but they did not respond. I spent $200 on this website. Could someone please tell me how to contact them or how to get them to respond ?”

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Posted 5 years ago

“Niks kopen ze verkopen spullen die ze niet hebben dus zonde van je geld en energie”

Helpful Report

Posted 5 years ago

“Do not deal with this company, I am convinced it's a scam! No order acknowledgment and no reply from e mail to them. Product not arrived!!!”

Helpful Report

Posted 5 years ago

“Ordered cosmetics on 16th Jan....Never received and no response from them to my email. It's the only time I've been let down when ordering online. So don't buy from them!”

Helpful Report

Posted 5 years ago

Carethy is rated 1.4 based on 1,045 reviews