Login
Start Free Trial Are you a business?? Click Here

CARFAX Reviews

4.3 Rating 2,638 Reviews
83 %
of reviewers recommend CARFAX
4.3
Based on 2,638 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
Greater than 64%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.9 out of 5
Read CARFAX Reviews
Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

Write Your review

CARFAX 1 star review on 14th April 2025
Jeff
CARFAX 1 star review on 7th March 2025
Miso
CARFAX 1 star review on 13th November 2024
Carfax Buyback Is A Joke
CARFAX 5 star review on 5th April 2020
Randy Fulk
CARFAX 5 star review on 5th April 2020
Antonio Jose Jose
CARFAX 5 star review on 30th March 2020
Anonymous
CARFAX 5 star review on 28th March 2020
EDWARD A NIELSEN
6
Anonymous
Anonymous  // 01/01/2019
I was searching once a week for 9 1/2 years for my Blue Truck. CarFax helped me finally find my beloved truck & it was in outstanding condition. Thank you CarFax. I wonder what CarFox looks like sitting upon my dashboard? Of course, after about 6 months of sitting on my dashboard basking in the sun, he will find a new home at St. Jude Children's Hospital. :)
Helpful Report
Posted 9 years ago
I used the Carfax used car directory to find a great used vehicle! I am very happy with it so far. The tool helped me to look at cars that fit my criteria.
Helpful Report
Posted 9 years ago
I was going to buy a 911 and the owner never told me about an accident and a salvage title for theft...... Carfax showed me and i did not buy this car Thanks
Helpful Report
Posted 9 years ago
3 month ago I went to buy a car the owner told me the car has 98000 miles I'm not feel good when I check in CARFASX the car has 289000 miles I never bought the car .thank CARFAX
Helpful Report
Posted 9 years ago
CAR FAX, is the biggest tool to buy a car ! From a private party I was looking for a Chevy Tahoe (2 door) and take me almost 2 1/2 months to get the right one most Tahoe's, people fix the odometer, that's why is worth to buy a CAR FAX and check the history of the car believe me you going to save a lot of money and help to buy the right vehicle. Thank's again Car fax
Helpful Report
Posted 9 years ago
I have been looking for a Suburban or a Yukon XL. I almost bought one in Fredericksburg. I looked at the CARFAX and it revealed that the mileage was not accurate! Thank goodness for CARFAX. It kept me from making a big purchase mistake! Yea CARFAX!!!
Helpful Report
Posted 9 years ago
We used the information received on Carfax to make a decision on a BMW that my cousin wanted to buy. The information was accurate and we were pleased with the vehicle information so my cousin bought it.
Helpful Report
Posted 9 years ago
Simple, easy, works just like advertised.
Helpful Report
Posted 9 years ago
I found a Volvo SUV for sale which I drove and found it beautiful. When I printed a carfax report, I found the vehichle had a salvage title. The car was totaled in an accident. I found a 2005 Mercedes Benz E500 wagon on Craigslist that said it was a one owner vehicle. I printed a carfax report, which proved the listing correct. The vehicle was serviced by a Mercedes dealer for the life of the car, and every service since 2005 was shown on the carfax. I purchased the vehicle and have never been happier for more confident in the purchase of a used car.
Helpful Report
Posted 9 years ago
Carfax helped me while searching for a used car. As I would go and look at the car I was interested in, I'd pull up the CarFax. A couple of the cars were not as advertised, thanks to the info on carfax. I left as soon as I saw the info. The last car we found was the diamond in the rough. The CarFax history was clean. I was able to pull it up before I went and looked at it. This saved me quite a bit of travel time as the car was an hour and a half away. The CarFax was true to the car. Nothing was wrong with it. And I negotiated a really great price. Thanks again CarFax.
Helpful Report
Posted 9 years ago
"Find a little old lady car with low miles", well I did! But I was weary that this was too good to be true. There it was on Craigslist. A 2013 Honda Civic with 8400 miles! Two years old and looking like a cream puff. Well it sure did drive nice and the son of the 84 year old said that his mother was selling the car because it was tough to get in and out of. The price was a few thousand less than at the dealers. Was this car in an accident? Could I trust them when they said it was fine? Then I remembered to Car Fax it! The report came out clean! Now I was confident to make my offer, and now when I'm driving my Civic all I can say is thank God for Car Fax!!
Helpful Report
Posted 9 years ago
I was looking for a used car on a tight budget. I found a great car in my price range but I was kind of skeptical about buying from a total stranger. I got all the information and CARFAX the vehicle and everything was very accurate. It was a great car and still drive it until this day. Thank you Carfax
Helpful Report
Posted 9 years ago
We signed up for unlimited 30-days of CarFax when looking to purchase a motor-home. Carafe was very instrumental in helping us make a decision. One had not had any records for 9 years and the mileage was substantially higher than the last service report. Owner had no explanation where the MH had been the last 9 years. We bought a MH that had pages of service and registration records from the time it was new to within a few hundred miles of the current odometer. We relied on the Carfax reports to help us make a decision.
Helpful Report
Posted 9 years ago
It's great for finding out about car history and car price negotiations , with carfax you can be safe
Helpful Report
Posted 9 years ago
I was looking for a family car, SUV or something similar, I am tired of lemons or fake reviews, with today's internet marketing, you have many choices that is hard to believe on everything they try to sell you. Honestly I feel I can only trust Carfax, you can follow most of the car's history you are interested and that's a big plus for me. We end up buying a Hyundai Veracruz, with an excellent maintenance record and the car truly show that, I feel safe, I feel I did the right choice for my family. Francisco P.
Helpful Report
Posted 9 years ago
The car report on the car helped me tremendously .I was about to purchase a car off the internet and I had asked the seller if the car have been in any accidents,he told me he wasn't sure and wasn't in the office to see notes on the car .I was the higher bidder, then after ordering the car fax within hours from the Auction found out the car was in a major accident.I emailed the seller told him I was no longer interested in purchase of the vehicle,told him he should have included that into the description of car and that he was being deceiving.Thanks car fax for your help.
Helpful Report
Posted 9 years ago
The Fox is the best gui when buying a car!!! Thanks Bill
Helpful Report
Posted 9 years ago
Thrice I had looked at cars, and thrice getting the CARFAX saved me from buying something that had sustained severe frame damage. Just a little bit of information could save you from putting yourself or someone you love into a car that isn't safe.
Helpful Report
Posted 9 years ago
Very reliable very easy and simple and it gets you all what you need to know about a car ...
Helpful Report
Posted 9 years ago
CarFax is a great service. The report revealed that a car I was looking to purchase had been sitting for a couple of years. I initially purchased the report because I noticed the inspection sticker had expired two years ago, so I wanted to verify the current mileage with the last inspection, and my fears were confirmed and I avoided purchasing the vehicle. Thanks, CarFax!
Helpful Report
Posted 9 years ago
CARFAX is rated 4.3 based on 2,638 reviews