“Product is excellent. I do not care for any of the online service. I don't want to have to sign up for a service just to make a purchase, I almost didn't. No way to see information on shipping or expected shipping. I had to go through customer service to find the status of my order. However customer was very responsive and knowledgeable.”
“Overall, it's a really good looking and sturdy bed. And the price is very good, considering that it's made of solid ash and that it doesn't have a 5th leg in the middle. However, compared to other wooden beds on the marked, you'll need to put in some finishing work before you can use it:
1. The plywood slats came not sanded and the edges are very rough and splintery. I'd recommend sanding them down before you assemble the bed. I cut myself with a large splinter handling the slats.
2. The bed came with some minor dents in the frame that could be fixed by wet ironing and sanding. But because there were so minor, I didn't bother.
3. One of the threaded inserts got pulled out pretty easily when I tried to assemble the bed. Luckily, I had some epoxy that I used to re-install it and it worked fine after that.
4. The bed has unfinished surface. If you are into that kind of a thing, it can be an upside, but I chose to finish it with a nice hard wax oil, which really improved the color of the ash.
In conclusion, it's a good buy if you don't mind putting in a bit of work into it before you use it.”
“So far so good! The legs arrived very well packed and protected. They are beautiful and just the shape I had in mind for my dining room table! They were very easy to paint and look amazing. Just waiting to finish up the table top to see how they look on the completed project.”
“I bought a platform bed, Hartford model. It was reasonably easy to assemble. I was glad that the bed and hardware were produced in the USA. One defect in the construction was that one hole had not been drilled to fasten the middle support boards of my queen-sized bed. This was primarily an esthetic defect, since these boards sit in pockets of the endboards and can’t slide out.”
“We really love this bed frame. If you have ever had a bed frame sag in the middle with two people on it you will know the pain your neck and back feels in the morning. This bed fixes that issue and looks damn beautiful while doing it. The only minor issues we ran into was some of the stapled together boards bow a bit and need a bit of persuasion with a rubber mallet to get the dowel pins to fully seat in their respective mating holes. The other issue I ran into was the threaded hardware likes to strip itself on a few of the insert nuts, I couldn't figure out why it ended up doing this but I just ended up not securing two of four the bed slats that ask to be secured. No big deal but I would like to know why this happened.”
“We finally received our order and the legs worked like we hoped they would. However, don't be in a hurry to receive your order. It took a month from the order date to the delivered date.”
“Overall very happy with the bed frame. The one area we were dissapointed in was the finish on the lumber. We were expecting this to be sanded and ready for our choice of finish.
thnak you, Ed Koehler”
“Quality of bed frame is excellent- sturdy and easy to assemble. Only reason I did not give 5 is that they did not communicate when order was complete and shipped. It was delivered to a secondary address and it was left on doorstep when we weren’t there. I had to reach out only to find order was delivered. Expensive delivery to leave unattended and unannounced. We live 90 miles away. Fortunately everything ended up ok.”
“The Long, heavy box arived. All the parts were labeled, so puting thr bed together was not a problem. The bed is sturdy, looks exactly like the photograph. Am happy with the purchase.”
“Excellent quality craftsmanship, but I was unaware they were made to order and delivery was much longer than anticipated. Still, I'd say worth the wait.”
“Craftmanship is 5 stars. Had communication regarding delay in shipping and product availablity been better this would be a 5 star review. Once shipped, delivery was fast. Will definately consider ordering again if I build another table.”
