Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,457 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“super glasses, quick delivery, very good product and service”

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Posted 2 years ago

“Glady we can order in Ireland by Carrolls, because in NL we don't have a great store like this.. :-)”

Carrolls Irish Gifts 5 star review on 30th December 2022

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Posted 2 years ago

“Excellent service ordered in London and delivered in Carlow.. Delivered on time and with care. Made my father's Christmas, bought tears to his 82 old eyes. Thank you. Will be using your service again.”

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Posted 2 years ago

“The sweater I ordered for a Christmas gift was delivered faster than expected and my husband has worn it every day since. It's truly lovely. The weave is looser than other sweaters of this type we have, but that has turned out to be a good thing. I often overheat in my 70-year-old cardigan.”

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Posted 2 years ago

“We love going into the store when we are in Dublin. We had a hiccup with delivery but everything got here and Carrolls did their best to help out.”

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Posted 2 years ago

“Fast and efficient service and products are good quality”

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Posted 2 years ago

“Thought delivery would be quicker, almost didn’t arrive in time for when I needed it, but it came and she took the gifts back to Romania with her , she was happy with her little reminders of Ireland!!”

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Posted 2 years ago

“Incorrect item sent. Could not resolve problem via on line chat. Left telephone message to receive urgent call back. No call to date (29/12/22). Item was meant to be a Christmas present.”

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Posted 2 years ago

“I have place an order on the 4th of December, it was sent in the 10th, on the 14th has left An Post in Dublin. Last saturday I got an information that 1 item wasn't sent.. which is strabge because on the 10th I got information that my whole order is on the way to me.. Today is the 29th and I stil haven't reserved my order.. 2 days ago I got information that it was lost.. and I was asked if I want to resend it, I reply that Yes I want to send it again but not with an post but No reply.. I' Berry dissapointed with your serwis, it supposed to be Christmas gift for my mum..”

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Posted 2 years ago

Hi Dorota, I am sorry to hear this.Unfortunately, postal delays are out of our control. I can see your order was reshipped with Fedex on Jan 3rd. Sincerest apologies for any inconvenience. Kind regards, Customer care.

Posted 2 years ago

“My item arrived very quickly and it came in an incredible condition.”

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Posted 2 years ago

“My experience buying from Carroll's Irish gifts was amazing. I messed up when I ordered and had to email Carroll's and everything was fixed the same day. Customer service was amazing and the products are amazing.”

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Posted 2 years ago

“The ordering online was easy and the delivery quick. The cardigan very nice as all the products from IrelandsEye.”

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Posted 2 years ago

“Very nice pins delivered quickly -- and looking forward to future orders.”

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Posted 2 years ago

“Prompt delivery. Easy site to navigate. I'm happy.”

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Posted 2 years ago

“nice gifts”

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Posted 2 years ago

“Absolutely fantastic customer service. I placed an order before Christmas and was worried when the tracking stopped for several days at UK Customs in case it had been lost and it wouldn't arrive in time. I contacted Customer Service and received an immediate response confirming that parcels were being held up due to the postal strikes. The parcel then arrived on time as promised, the mugs are beautiful and my friend loved her gift. I will certainly be back again - many thanks :)”

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Posted 2 years ago

“Wonderfull products and a perfect service!!!!”

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Posted 2 years ago

“Very efficient and pleasant staff”

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Posted 2 years ago

“So glad I found you! Love, love my gifts. Will be ordering more!”

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Posted 2 years ago

“Received the shipment on time but 2 of the 10 reindeer were broken.”

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Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,457 reviews