Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,531 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Costly delivery charges,it is cheaper ordering and waiting longer for similar items from China”

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Posted 2 years ago

“Would like more Irish chocolates or cakes , Less crisps , small sweet bars etc”

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Posted 2 years ago

“Products are good but delivery very delayed to Australia - was quoted up to 12 days but was over a month and for for a friend in hospital so very dissapointting”

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Posted 2 years ago

“Slightly disappointed with the size of items, described as mens bracelets, however they were too small for a 16 & 18year old.”

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Posted 2 years ago

“I did receive my order Of the spoon, salt and pepper shaker and the bowl. I shipped anther order from Dublin that I received sweatshirt, sci-fi’s, candy and a T-shirts I was disappointed to find out that one of the T-shirts that I bought had a rip sleeve at the seam, very disappointed. I would’ve thought of the employee packing the box would’ve noticed the sleeve was ripped at the seam about 3 inches”

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Posted 2 years ago

“Was a little disappointed because l couldn’t see much for a 5 year old but maybe next season there more of a selection as l was looking for a hoodie”

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Posted 2 years ago

“Unfortunately the wrong item was sent to me - different to what the picture showed. The customer service was very good in that they sent me another one straight away but unfortunately this was the same as the first one! I’ve given up now and am making do with what they sent me.”

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Posted 2 years ago

“My order was different gifts for my family Due to lack of time I ordered online Everything ok, except I expected to receive the envelopes headed like in the shop, and not a box with all the gifts one on top of the other without even be placed individually in a plastic bag For this reason I was not fully satisfied!”

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Posted 2 years ago

“Great gifts and good price but prob won’t purchase from here again I sent an email to pop a note into my gift to let my friend know it was from me. Was told no. Had to tell my friend then that I got her a gift. Not ideal.”

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Posted 2 years ago

“Delivery and packaging was great although the item I received wasn’t as I expected.”

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Posted 2 years ago

“Contrary to their usual, Carrolls this time delivered substandard: the chopping board was scratched (we bought an identical one before and it was perfect), the cups were not individually wrapped for shipping, they did no break in transit but I wanted to bring them with me abroad to somebody as a gift. Previously I bought the same cups and they were individually wrapped. I won't be buying in this shop again.”

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Posted 2 years ago

“The return policy does not seem very simple.”

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Posted 2 years ago

“Having previously ordered and been extremely happy, I was very disappointed when my order of 24th May still hadn’t arrived by 7th June. However, on contacting you, your response was excellent and a replacement order was received by me today. So on your response I give you 5 stars. Thank you”

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Posted 2 years ago

“I would love to leave a review but honestly I have not received the order. Pls look into because I would be delighted to have it. Thanks”

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Posted 2 years ago

“Prompt Delivery. Good Value. Throw more of shoulder shawl.”

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Posted 2 years ago

“Carroll's should not use postal service, i.e. DHL, for foreign address dispatch. Preferably DPD, UPS or similar; despite eventual cost to customer. The amount of time wasted, trying to collect my parcel over several days, was way beyond acceptable. Still have to overcome the quite considerable annoyance suffered during delivery of first order.”

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Posted 2 years ago

“Had several orders from Carrols and up until the last order they have been fine.But there were 2 problem with the last order.: 1. The polaroid sunglasse were not in the black case when i opened the gift-i am very disappointed 2.The leather black belt on wearing it first time ,the plastic protection layer covering the belt became unstuck-i have not returned it as yet but again sadly disappointed. Please will you kindly sort this out . Many thanks Roger Kendall Evans,Vermon,New Road,New Quay,Ceredigion,SA45 9S Tel:01545 560543”

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Posted 2 years ago

“Actually as it happens I never received my order. I ordered a leprechaun costume on 17th April & said it would be delivered 21st. I went on holiday 23rd & still no order when I returned. I live in N Ireland but the item went to Stansted & shipping cost £9.87!!! I don’t actually know what happened to the item as I contacted customer support to complain & then ask for a refund. I got my refund quite quickly. So I was disappointed about not getting my item & of course the cost of shipping as there is a shop in Belfast.. why not send it there ?? I’ve given a 3 * only because of the quick refund.”

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Posted 2 years ago

“I would give you more stars as the service was excellent, from ordering, packaging and fast delivery, the only thing is that all the products I ordered were out of date !”

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Posted 2 years ago

“My order was delayed a.lot..very hard to.get to get updates. Happy with my parcel”

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Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,531 reviews