Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,531 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product silver frame for our Christmas tree set off a picture of our beloved and missed Springer Spaniel”

Helpful Report

Posted 3 months ago

Dear Reviewer, Thank you so much for your heartfelt 5-star review of Carrolls Irish Gifts! We are delighted to hear that our silver frame beautifully showcases a cherished picture of your beloved Springer Spaniel. It's a true honor to be a part of your holiday memories and celebrations. Your kind words inspire us to continue providing products that bring joy and warmth to our customers' homes. We look forward to serving you again in the future! Wishing you all the best! Sláinte!

Posted 3 months ago

“Turned around a peronalised gift in no time, in plenty of time for Christmas. Excellent service”

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Posted 3 months ago

“Les produits sont de belle qualité et pour les caramels ils sont très bons”

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Posted 3 months ago

“I ordered 5 of these hampers to be sent to England as Christmas presents. I added a greeting note so the recipient would know who sent them. One person rang to ask was it me and another sent me a note saying they thought it might be me. How embarrassing. I will never order from here again.”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you for sharing your feedback regarding your recent order with Carrolls Irish Gifts. We appreciate you bringing this matter to our attention, even though we regret to hear about your experience. We completely understand how important it is for gifts to be personalized and clearly communicated, especially during the holiday season. It's unfortunate that the recipients were unsure about who sent the hampers, and we sincerely apologize for any embarrassment this has caused you. Your feedback is invaluable in helping us improve our services and ensure that this does not happen in the future. Please know that we take your concerns seriously, and we appreciate your insights. If there is anything we can do to make this right for you, please don’t hesitate to reach out. Warm regards, Carrolls Irish Gifts

Posted 3 months ago

“Great service, especially over the Christmas break. My order arrived within days. I was also impressed by their website.”

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Posted 3 months ago

Dear Susan, Thank you so much for your amazing 5-star review of Carrolls Irish Gifts! We're thrilled to hear that you received great service, especially during the busy Christmas period. It's wonderful to know that your order arrived promptly and that you found our website impressive. Your kind words inspire us to keep delivering the best shopping experience possible! We can't wait to welcome you back for your next visit. Wishing you all the best! Sláinte!

Posted 3 months ago

“This item is exquisite. Fast shipping and friendly service.”

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Posted 3 months ago

“Super Products, great quality, reasonable pricing and very efficient quick delivery even at Christmas time”

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Posted 3 months ago

Dear Elaine, Thank you for your fantastic 5-star review of Carrolls Irish Gifts! We’re thrilled to hear that you are pleased with our products and the quality we strive to deliver. It's great to know you found our pricing reasonable and appreciated our quick delivery, especially during the busy Christmas season. Your satisfaction is our top priority, and your kind words motivate us to keep providing the best service possible. We can’t wait to see you back for your next visit! Wishing you all the best! Sláinte!

Posted 3 months ago

“Bought as a gift for a friend. The quality is excellent. She loves it.”

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Posted 3 months ago

“Well, I ordered the wrong size Ireland Rugby shirt, so had to reorder and pay more shipping & handling to get shirt in time for Christmas. Now, after (3+) weeks of sending shirt back with more shippping & handling charges, I have not been reimbursed yet….so hoping soon!!”

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Posted 3 months ago

Dear Karen, Thank you for taking the time to share your experience with us in your 3-star review. We sincerely apologize for the inconvenience you've faced regarding the size exchange and the delays in reimbursement. Your feedback is important and helps us identify where we can improve. Rest assured, our team is looking into your situation, and we hope to have it resolved for you soon. We truly appreciate your patience and understanding. Thank you for choosing Carrolls Irish Gifts, and we hope to serve you again under better circumstances. Warm regards, Carrolls Irish Gifts Team

Posted 3 months ago

“Small order but still received great service and delivery”

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Posted 3 months ago

“I very much appreciate Carrolls Irish Gifts for their wonderful service. I received my ornaments in time for Christmas ♥️ Their service was very much appreciated!!”

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Posted 3 months ago

Dear Ann, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We're so glad to hear that you received your ornaments in time for Christmas and truly appreciate your kind words about our service. Your satisfaction means the world to us, and we’re thrilled that we could help make your holiday season special! We look forward to welcoming you back for your next order. Wishing you all the best! Sláinte!

Posted 3 months ago

“The item I ordered was given as a gift, shipped directly to the recipient's home, so I haven't actually seen the item myself. Website was easy to navigate though, with a good variety of items to choose from. Item was shipped within Ireland, seems to have been done so quickly and efficiently, though I don't know whether it was delievered by courier or postal system.”

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Posted 3 months ago

Dear Sean, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We're delighted to hear that you found our website easy to navigate and that you appreciated our variety of items. We strive for efficient shipping, and it's great to know that your gift was sent quickly within Ireland. We hope the recipient enjoys their special surprise! Your feedback is invaluable to us, and we look forward to serving you again in the future! Wishing you all the best! Sláinte!

Posted 3 months ago

“My merchandise is excellent. Delivery was good.”

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Posted 3 months ago

Dear Sharon, Thank you for your amazing 5-star review of Carrolls Irish Gifts! We are delighted to hear that you found your merchandise to be excellent and that the delivery met your expectations. Your positive feedback means so much to us, and we strive to provide the best experience for our customers. We look forward to welcoming you back for your next order! Wishing you all the best! Sláinte!

Posted 3 months ago

“Everything I ordered i sent to Lithuania and everything arrived just on time and fast. Very happy and will order in the future more. Thank you very much”

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Posted 3 months ago

Dear Laima, Thank you for your fantastic 5-star review of Carrolls Irish Gifts! We are so pleased to hear that your order arrived in Lithuania on time and that you're happy with it. Your kind words inspire us to keep up the great work, and we can’t wait to serve you again in the future! Thank you very much for choosing us! Wishing you all the best! Sláinte!

Posted 3 months ago

“Beautifully presented gift and arrived in excellent condition.”

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Posted 3 months ago

Dear Maeve, Thank you for your fantastic 5-star review of Carrolls Irish Gifts! We’re thrilled to hear that your gift arrived beautifully presented and in excellent condition. Your positive feedback assures us that we are meeting our goal of delivering quality and presentation that delights our customers. We appreciate you taking the time to share your experience and look forward to welcoming you back soon! Wishing you all the best! Sláinte!

Posted 3 months ago

“Hola Hello Hi! From Barcelona”

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Posted 3 months ago

“I purchased an aran cardigan as a Christmas gift for my husband. Amazing quality, perfect fit. My husband loves it and so do I”

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Posted 3 months ago

Dear Christina, Thank you so much for your wonderful 5-star review of Carrolls Irish Gifts! We're absolutely delighted to hear that the aran cardigan you chose for your husband boasts amazing quality and a perfect fit. It warms our hearts to know that both you and your husband love it. Your satisfaction truly inspires us to keep delivering the best products. We look forward to serving you again soon! Wishing you both a lovely holiday season! Sláinte!

Posted 3 months ago

“Absolutely fantastic hats for our entire family from new baby to old man. Excellent quality!”

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Posted 3 months ago

Dear Constance, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We're absolutely thrilled to hear that you found our hats fantastic for your entire family, from the new baby to the old man. Your appreciation of the excellent quality truly makes our day. We take great pride in offering items that cater to all ages, and it's heartwarming to know they are enjoyed by your family. We look forward to serving you again soon! Wishing you and your family all the best! Sláinte!

Posted 3 months ago

“Everyone loved their Christmas treats. Just got cold here and looking forward to Hot Chocolate treat. Always good and fast delivery.”

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Posted 3 months ago

“Carroll’s gift arrived safe to Switzerland & it was beautifully presented”

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Posted 3 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,531 reviews