CarShop Reviews

1.8 Rating 419 Reviews

18 %

of reviewers recommend CarShop

Company Reviews

Questions

Metrics

1.8

Based on 419 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does CarShop deliver?

Customer Service

How can I contact CarShop? How quickly does CarShop resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of CarShop.

Visit Website

How quickly does CarShop resolve customer queries?

Helpful Report

(4 years ago)

Greater than 71% of reviewers feedback is CarShop takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

66.67%

Industry Average

“ I have come into the CarShop, I have received a warming welcome from a sales advisor called Zain, absolutely excellent service couldn’t have had it better. Thank you Zain and the CarShop! ”

- Kamran Rashid

“ Jurgen at Swindon was extremely helpful and provided excellent customer service. ”

- Adrian.bradbury

“ Took our car to the York branch where crew member Jeremy dealt with the sale. Very quick transaction, Jeremy was really helpful with a great personality. Excellent customer service. Highly recommended. ”

- Pauline Collings

CarShop Reviews

Customer Service - Average