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CARZ Glasgow Reviews

4.7 Rating 8,169 Reviews
96 %
of reviewers recommend CARZ Glasgow
Read CARZ Glasgow Reviews
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Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021
Lyndsey Tierney
CARZ Glasgow 5 star review on 29th July 2021
WENDY MORRISON
CARZ Glasgow 5 star review on 6th July 2021
Christopher Hurst
CARZ Glasgow 5 star review on 2nd May 2021
Janet Wilson
CARZ Glasgow 5 star review on 29th April 2021
Rachel Stevenson
CARZ Glasgow 5 star review on 28th April 2021
Holly Brown
CARZ Glasgow 5 star review on 25th March 2021
Anthony Docherty
45
Anonymous
Anonymous  // 01/01/2019
Craig was very helpful. Great service all round. Would definitely recommend.
Helpful Report
Posted 3 years ago
Good Morning Priscilla, Thank you for your five star review! We are really glad to hear this. We hope you are enjoying your new car! Thanks, Team PV
Posted 3 years ago
The process was so smooth and stress free. Went to see the car on the Monday and picked it up on the Friday. The sales advisor couldn’t have been more helpful, he really made the experience so easy.
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Posted 3 years ago
Good Morning Bianca, Thank you for your five star review! We are really glad to hear this. We hope to see you again in the future. Thanks, Team PV
Posted 3 years ago
Very honest and helpful at finding best deal in my price range.
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Posted 3 years ago
Hi Zoe, Thank you for your five star review! We are really glad to hear this. We hope to see you again in the future. Thanks, Team PV
Posted 3 years ago
Very good experience great staff and very friendly James Clive was brilliant throughout
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Posted 3 years ago
Good Afternoon Esther, Thanks for taking time to provide feedback, Regards Team PV
Posted 3 years ago
Terrible. The service is shocking. Can't get a hold of anyone all they say is someone will phone you back but they never do.
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Posted 3 years ago
We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can look into this further. Thanks, Team PV
Posted 3 years ago
Excellent service. I was offered every guidance in order to steer me in the right direction. No pun intended.
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Posted 3 years ago
Good Afternoon John, Thank you for your five star review! We are really glad to hear this. We hope to see you again in the future. Thanks, Team PV
Posted 3 years ago
When I came to collect my new car, I waited at the store for 3.5 hours, first allegedly because something could not be snapped back into the seat after the valet (which I didn’t believe), then eventually I was told the extra delay was because the finance hadn’t gone through. Another finance company was tried and I was promised recompense of the extra money it will cost off my deposit. This has not been refunded. I was eventually given a courtesy car (for which I was very grateful) and told my car would be delivered the next day. When I received a phone call the next afternoon I was told the finance hadn’t gone through the previous day because the salesman had put in my date of birth incorrectly. I finally got my car that evening and was very surprised that there were no mats! All in all, my experience could have been better. We came to Carz with the intention of buying both a car for me and for my son. I’m not sure you’ll get my son’s business now.
Helpful Report
Posted 3 years ago
Good Afternoon Ursula, We are sorry to hear of your experience. We have been in contact with our management team in regards to this. The team will be in contact shortly. Thanks, Team PV
Posted 3 years ago
Excellent service from start to finish , was my first car from Peter hardy , what an experience
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Posted 3 years ago
Thanks for your five star review! Team PV
Posted 3 years ago
Had a wee problem to start with but it got sorted. My sales person Ryan is fantastic not one bad thing to say apart from keep up the good work. The girl who did the hand over was very pleasant. The only bad thing I can say is the phones when you try to call .you get put to a central hub then they try and get the person you want . Think they should have an office in the garage with someone doing the phones. Apart from that five stars 🌟 🌟 🌟 🌟 🌟. Keep up the good work Ryan
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Posted 3 years ago
Good Afternoon Paul, Thank you for your five star review. We are happy to hear of your experience. We hope to see you again! Team PV
Posted 3 years ago
While the salesman, Harry, was great the quality of the preparation of the car was sub-par, the tracking was off, there was a slow puncture in the driver side tyre and we had to wait over two hours in the car shop after our given pickup time, it was as if they had forgotten and rushed through their standards check.Our salesman noticed a tear in the rear windscreen wiper as we were finally about to leave the shop. The sales staff inside the actual shop were good but getting a hold of anyone the day after the pickup when I was up for work and noticed the front driver side tyre was flat it was impossible to get a hold of anyone until the afternoon.
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Posted 3 years ago
Good Afternoon Michael, We are sorry to hear about the experience you received. We will contact our on site management team regarding this matter. Team PV
Posted 3 years ago
excellent service and freindly staff
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Posted 3 years ago
Good Afternoon James, Thank you for your five star review. We are happy to hear of your experience. We hope to see you again! Team PV
Posted 3 years ago
having previously had negative experience with Peter vardy I was nervous about coming back however. Harry the sales advisor went above and beyond and made the process so much easier
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Posted 3 years ago
Thank you for your review David, We are pleased to hear of your experience. Team PV
Posted 3 years ago
Travelled from Cleland to view a Ford Ecosport which we viewed online looking lovely on a turntable.What a let down that was.It had a flat tyre,flat battery,corroded wiper arms and was absolutely filthy inside. Wasted journey.We looked at a vaux.mokka and we're interested in buying only to be told no keys were available to have a test drive! Third choice we found a better mokka inside but was only allowed to test drive in the compound, around 200 yards.Then came another anomaly. The price of the car was displayed as £8499 but the salesman said that was the wrong price it should be £8600!!This didn't just happen once, all the cars we looked at were not displaying the true price! This surely contravenes the trade descriptions act. The price displayed is what I should have paid. Then as displayed in small print on every price ticket--an "admin" fee of £169 ! for what? Then to crown the rape of my wallet a sneaky donation of £15 added to an already inflated cost.No one asked me if I would like to make a donation, it was just added to the list of charges!! Also a place that size merits having a switchboard operator as I tried around 4 different calls to try to speak to someone, it just rang and rang and rang and rang!Very frustrating. I ended up with a nice car but it's not an experience I will be repeating. No communication and not transparent enough. John Ritchie.
Helpful Report
Posted 3 years ago
Good Afternoon John, Thanks for your review. We are sorry to hear of your experience. We will pass this along to the management team they will appreciate the feedback to ensure we provide better service next time. Team PV
Posted 3 years ago
The car was very dirty and seats were also soaking wet and my boyfriends shots got stained as the seats must of still been dirty!! Totally disgusting and will be taking it for a full valley.
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Posted 3 years ago
Good Afternoon leah, Thank you for your review. We are really sorry to hear this. We will pass your feedback along to the team. Thanks, Team PV
Posted 3 years ago
Craig and his manager went out their way to secure me finance which I was struggling to get , I was always kept updated on what was happening , smith handover of the car 100% delighted with the service these guys delivered I will highly recommend to anyone looking to purchase a car thanks again
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Posted 3 years ago
Good Afternoon John, Thank you for your five star review. We are happy to hear of your experience. We hope to see you again! Team PV
Posted 3 years ago
I recently bought a car from this store and I have to say that the relaxed sales approach was a winner for me. No ultimatums, threats of losing the car if I didn’t take out finance with them (liked I’d experienced just before finding Peter Vardy) and a great video covering what I needed it to. Carz answered my questions, and dealt with my needs helpfully and practically. Only minor issue was that it was sometimes hard to get through to the branch on the phone and speak directly to the relevant person, but that seems to be a general Covid service issue.
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Posted 3 years ago
Good Afternoon Hanan, Thank you for your review. We are happy to hear of your experience. We hope to see you again in the near future. Thanks, Team PV
Posted 3 years ago
Craig was great to deal with I would give him 5stars , he didn’t pressure us , But the valeting was poor there was dogs hair over the back and just wasn’t cleaned too good
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Posted 3 years ago
Good Afternoon John, Thank you for your five star review. We are happy to hear this. We hope to see you again in the future! Thanks, Team PV
Posted 3 years ago
This was the first place we went to when looking for a car, and we did not feel the need to go anywhere else afterwards. The reception in the showroom was welcoming and the sales staff listened to what we were looking for. Garry then showed us what was available and left us to examine the cars at our leisure. He was always available during the three hours it took us to decide on a vehicle and when we spotted another vehicle in the yard he immediately got the keys so we could examine it. We did not feel under any pressure to make a decision and are very happy with the decision we made.
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Posted 3 years ago
Good Afternoon Richard, Thank you for your five star review. We are happy to hear this. We hope to see you again in the future! Thanks, Team PV
Posted 3 years ago
Very Safisfied with service recieved.
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Posted 3 years ago
Good Afternoon Greg, Thank you for your five star review. We are happy to hear of your experience. We hope to see you again! Team PV
Posted 3 years ago
Great service very helpful would definitely recommend sales advisor craig was excellent
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Posted 3 years ago
Good Afternoon Allan, Thank you for your five star review. We are happy to hear this. We hope to see you again in the future! Thanks, Team PV
Posted 3 years ago
CARZ Glasgow is rated 4.7 based on 8,169 reviews