Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

“Very friendly and helpful. Anton was very patient and supportive and showed us several choices before we picked a Duke. Also, staff very quick to fix a twisted seat belt buckle which came to light after we got home and our daughter sat in the middle passenger seat. We returned a d it was immediately taken to the workshop and sorted. Our experience was very good considering all staff were working to strict covid19 rules.”

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Posted 3 years ago

Good Afternoon Fraser, Thank you for your five star review. Anton will be happy to hear of your experience. We hope to see you again. Thanks, Team PV

Posted 3 years ago

“From start to finish Chris explained everything to make thing easy and simple”

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Posted 3 years ago

Thank you for your review Robert, We are pleased to hear this. We hope to see you again in the future! Team PV

Posted 3 years ago

“very pleased with car so far,but on browsing at home i noticed there was'nt a user manual or service manual from previous owner,so i phoned the office in hillington to report this.the person i spoke to tried to connect me to sales team but they were busy,he took my phone number and passed it on to them,i haven't heard anything since,i would like to recieve these items as i like to keep a service record for my car.i was asked hand in service record on my trade in which i did,it's only courtesy for me to receive the same service.”

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Posted 3 years ago

Good Afternoon John, Thank you for your review. We have chased up our management team regarding these items. The Team will be in touch shorty. Thanks, Team PV

Posted 3 years ago

“Not really happy to be honest. I saw a car I liked. The payments were higher than I wanted to pay to added a deposit which brought the payments down to my choice. Agreed the finance and got accepted, so paid the 50 to reserve the car but then I was told sorry the payments are higher now. (what the figure was before I applied the deposit). So I cancelled and still not been refunded my 50 pounds for a car I never got. Bought a car somewhere else now.”

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Posted 3 years ago

Good Afternoon Jon, Thank you for your review. We are really sorry to hear this. We have contacted our accounts department regarding your refund. Thanks, Team PV

Posted 3 years ago

“Had the car 1 week and the engine management light came on, car is in garage just now so a dont have a car for work ,not good, and I got a letter in from my old finance company saying I owed them money still as peter vardy had somehow missed out the payment and they didn't recieve anything, so had to contact Peter vardy to ask what was going on, and they said sorry but it had been missed , so again not very good on there behalf, overall only 2 weeks in and not a happy customer.”

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Posted 3 years ago

Good Afternoon Greig, Thank you for your review. We believe the team have been in contact with you regarding this. We hope you are now enjoying your new car. Thanks, Team PV

Posted 3 years ago

“The buying experience was really good. The salesperson, Allan, listened to what I needed and kept me up to date. My actual experience when picking up the car was not so good with a lengthy wait and nobody providing updates.”

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Posted 3 years ago

Good Afternoon, Thank you for your review. We are sorry to hear this. We have passed your feedback along our handover team, they will appreciate the feedback. Thanks, Team PV

Posted 3 years ago

“As I have purchased a car from your store before, it was a bit different in these covid times,,,but staff were friendly and helpful in showing me the cars in stock ,, didn't feel pressured,,”

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Posted 3 years ago

Thank you for your five star review David. The team will be pleased to hear of your experience. We hope to see you again. Thanks, Team PV

Posted 3 years ago

“Transaction went OK although the Car store tried to call me and my 13 year old step son took the message but they didn't leave a name or number to get back to them tried to usual channels as I work on a site where my mobile is prohibited, I told the sales person this and also told them to contact me through email, this didnt happen. I didnt know if the finance had gone through etc and wasnt really kept up to speed in the whole transaction. I got no forewarning when the car was being delivered it was only i left my mobile at home with my partner when the delivery team rang my mobile to say they were only an hour away, What would of happened if I hadnt left my phone with my partner and she could take delivery. Car is fine and I am happy with it. Lack of communication let the company down on this occassion, Ive had the car a week and still had no aftersales person asking how it is and if Im happy with it. Im also still awaiting the second Renault key although the delivery guy promised one had been ordered by the garage”

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Posted 3 years ago

Good Afternoon Andrew. Thank you for your review. We are sorry to hear of your experience. Our management team has been contacted regarding this. Team PV

Posted 3 years ago

“Only one key given on handover , no parcel tray (had to return to store to collect) . Service book not filled in although it seems to have been serviced. On advert it states about 6 night hotel stay which I asked about at the time but this couldn’t be answered (wish this answered) . There was also a discrepancy in total amount I was to pay £100 deposit not deducted from total payable. Please enough with car but the above doesn’t make it a pleasant experience I’m afraid. My contact number is 07443222737.”

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Posted 3 years ago

Good Afternoon Graeme, Thank you for your review. We are sorry to hear of these issues. We believe these have now been resolved by our after sales department. Thanks, Team PV

Posted 3 years ago

“Was served by Andrew who was helpful and friendly.A credit to the company.”

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Posted 3 years ago

Good Afternoon Martin, Thank you for your five star review. Andrew will be pleased to hear this. We hope to see you again in the future. Thanks, Team PV

Posted 3 years ago

“Chris Mitchell was first class, helping the purchase painless for my mother in law. Thanks again”

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Posted 3 years ago

Thank you for your five star review. Chris will be pleased to hear of your experience. We hope you love your new car! Thanks, Team PV

Posted 3 years ago

“I sent the below email two days ago to three of your staff with yet no reply. Good afternoon gents, Happy to say that i collected the car from Peter Vardy Kirkcaldy on Saturday. However, there are a some points that i require your assistance with; 1. Only 1 key issued with the car, can you please send through second one. 2. Please send through copy of the CCP standard tyre Ins 12 mnth plan. 3. Please send through copy of Peter Vardy warranty for the car. 4. Please send through copy of the 114 point check carried out on the car before purchase. 5. Autoglym lifeshine, was not carried out. Please see photos attached. I would not expect to pay £299 for this additional services and the car being in the condition that i received it. The body work looks like it has been wiped down with a wet dirty cloth, it feels rough and there it is not smooth and shiny as would be expected if it had been treated. This was commented on even by the gent at Peter Vardy Kirkcaldy who handed my the keys. There is green mould around the windows and at the bottom of the front windscreen under the bonnet. There are leaves under the bonnet and at the bottom of the radiator. The drivers dashboard looks like it has been wiped with a wet dirty cloth. I was advised that this service was for inside and outside the car. Please advise if you shall arrange for the service to be carried out at Peter Vardy Kirkcaldy or I shall be refunded the £299. 6. The copy of the “used non-qualifying vehicle invoice” that came with the car is addressed to Motonovo fiancé?? Please re-issue in my name. At the bottom of the invoice it states that I have paid £10165 and that Motonovo Finance shall pay £7515.99. This is not correct, as I paid the full value of the purchase as a cash sale for £17,680.99. Please change this information when you issue the new invoice. 8. As discussed with you last week, I received through the post last week, a hire purchase agreement from Motonovo. This is not required, as I paid the full value of the purchase as a cash sale for £17,680.99. When I spoke with Motonovo last week they advised that they had sent the sum of £7,516 to Peter Vardy, I advised them that this was not required. When I spoke with yourself last week you advised that this was a mistake and that Peter Vardy had paid the money back to Motonovo. Talking with them today for the third time, they have still not received the sum of £7,516. Can you please urgently pay this money back to Motonovo. Can I please have a prompt reply to the points I have raised above, as the service that I have received from you gents has been excellent but as you can see I need your assistance to resolve the points mentioned.”

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Posted 3 years ago

Good Afternoon Garry, Thank you for your review. We are sorry to hear of your experience. We believe the after sales team have now resolved these issues. We hope you are enjoying your car. Thanks, Team PV

Posted 3 years ago

“My experiencing buying a car from Peter Vardy was stress-inducing and incredibly frustrating. Communication between departments seems poor which leads to a complete lack of communication to the customer at times. The Sales Advisor I first spoke to had to get the answer to multiple questions from his Manager, he would get back to me with an answer to 1 question and not the other. I asked to speak to his Manager directly, an email was sent to him so that he would call me. I never heard from him. Information on Peter Vardy website was disputed by Peter Vardy and I had to at multiple times ask them to honour the information on their website that delivery of the car would be free and not the £50 that was added to my bill initially. Additional offers were not initially included although actively listed on the website. The Sales Advisor was under the impression that these offers experienced in January (I was buying in February) yet their website clearly says offer experiences 28th February. When I agreed the purchase of the car it took a further 5 days before anyone would acknowledge me to let me know when my car would be delivered to me. I was told by the delivery driver that this can be an issue of scheduling. That would be understandable if someone from Peter Vardy just gave me a rough time frame instead of not actually speaking to me.”

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Posted 3 years ago

Good Afternoon Callum, Thank you for your review. We are very sorry to hear of your experience. We have contacted the team regarding this. Thanks, Team PV

Posted 3 years ago

“Great service”

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Posted 3 years ago

Good Afternoon Michelle, Thank you for your five star review! Team PV

Posted 3 years ago

“Great service from Robert down to earth,nice manners pleasant guy , love my new car and Robert even delivered it to my door thanks again Robert”

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Posted 3 years ago

Thank you for your five star review Elizabeth, We hope you love your new car and We see you again in the future!

Posted 3 years ago

“I purchased a nissan 370z vn11 xsr on 16th February 2021, but found certain elements of the vehicle unacceptable....bonnet does not shut correctly, water inside headlamps, shudder on steering wheel when breaking...I have emailed twice & phoned five times about vehicles problems, but as yet no outcome. Clive”

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Posted 3 years ago

Thank you for your review Clive. We are sorry to hear of your experience. we believe these issues have now been resolved. We do apologise for the experience you have received.

Posted 3 years ago

“Please be careful when buying a car from these guys! Had the worst experience. Being told lies after lies. Was told car was ready drove an hour to go get it to find out it wasn't ready hadn't even been mot'd! Had no bumper as it was cracked. For this car was to get delivered and was to have a full tank of fuel and then car finally coming with zero miles of fuel when it was supposed to have a full tank! Horrible experience staff just have no clue. Also don't reserve online as you deal with online guys who ignore you and don't respond to any calls or emails.”

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Posted 3 years ago

Good Afternoon, Sorry to hear of your experience while buying your new car. We have passed your feedback along to the management team. Thanks, Team PV

Posted 3 years ago

“It was good services.”

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Posted 3 years ago

Thank you for your review Lilia, We are happy to hear this. Hope to see you again. Team PV

Posted 3 years ago

“Was told to come pick up car at two and wasn’t ready til after three. So was waiting about. Car door had chips paint of it too which. Thought it was your promise not to sell cars like that onan video I watched .”

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Posted 3 years ago

Good Afternoon, Thank you for your review. We are very sorry to hear of your experience. The management team have been contacted regarding this. Thanks, Team PV

Posted 3 years ago

“Great friendly staff no hassle no fuss would definitely recommend”

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Posted 3 years ago

Good Afternoon Tracey, Thank you for your five star review. We hope you love your new car! Thanks, Team PV

Posted 3 years ago

CARZ Glasgow Reviews