CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

Info

Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

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“Very helpful staff, attentive but never pushy. Everything explained clearly and a great deal.”

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Posted 5 years ago

“All the staff were courteous and friendly without being overbearing in order to get the sale. our salesman Graham Milne, in particular, was very efficient and answered all questions we had regarding the car we purchased to our liking. He made the whole process hassle-free and smooth.”

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Posted 5 years ago

“This is my second purchase from the CarStore and in particular from Craig Gemmell. I can say without fear of contradiction that Craig is a credit to your organisation, his knowledge, patience and customer service is second to none. During the sale I also met Damien and please forgive me but I cannot remember the young lady who done the handover and finance details who were all equally professional. Hopefully my comments can be passed on the staff involved.”

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Posted 5 years ago

“Friendly staff who explain everything and not being ripped off.”

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Posted 5 years ago

“We were not hounded by a member of the sales team from the moment we arrived, we were able to have a good look around the showroom at our own pace. When we approached a member of staff they were happy to help, even though it was very close to closing time on a Saturday evening.”

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Posted 5 years ago

“Hassle free service from start to finish. Lisa, who was my salesperson, gave me the brief on where the cars were located within my requirements and then left me to make my mind up. Once I had decide she made the remaining sales process easy.”

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Posted 5 years ago

“During my visit at the hillington car store I found the staff very friendly and helpful ,great service from kim dorrens who was my sales advisor who explained in great detail all the information relating to the car which i had chosen, kept me informed in a regular basis regarding the finance of the car, I was very happy and delighted when I got the handover for my car and after a few days receiving a call from kim making sure I was happy with the car , great service ,i would be happy to pass on good feedback to family and friends of the service to the hillington carstore .”

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Posted 5 years ago

“I thought the sales staff that I was dealing with were friendly and had a good understanding of the product. The environment is good and bright when you enter. The second young sales man Ryan did a good job in picking up on my second visit following my interaction with a business manager on my first visit. The first business manager I met did not fill me with confidence, he lacked customer insight and did not read my signals when I was cash customer. Also fell a bit unhappy when the car was ment to have a full service when on the way home with it I had to stop and add adblue to the tank.”

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Posted 5 years ago

“The customer service was excellent from Ryan giving every bit of details and explaining everything very well , all staff were very friendly and welcoming, overall I was very satisfied with the Vehicle I collected from the store.”

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Posted 5 years ago

“Very friendly and there to help, Connor was a great help and helped me get the car I wanted.”

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Posted 5 years ago

“Was a very comfortable experience throughout. Was taken around show room by the cheery and warm peasant darren and would have no hesitation on returning in the future.”

CARZ Glasgow 5 star review on 22nd October 2019

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Posted 5 years ago

“Matthew who conducted the deal was fantastic in every way, very friendly and genuine. James who assisted with the financial side was also fantastic. I didn't feel under pressure and the whole atmosphere was very relaxed in store. I was impressed with how the children, (even though extremely over excited) were made to feel welcome and included in the whole process. The staff from the front desk to deal are a fabulous asset to the company.”

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Posted 5 years ago

“Excellent customer service. Connor Barr looked after me and he was very knowledgeable. I am a new driver and he spent time answering my many questions. Very happy with the car i purchased and would absolutely recommended Peter vardy to friends and family and thank you Connor Barr I love my new car.”

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Posted 5 years ago

“The salesman, Jamie, was absolutely great. He helped me through the entire purchase process of my dream car and made it smooth and enjoyable.”

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Posted 5 years ago

“We were attended to by Christopher Mitchell who was a great help. Left us to look around which we appreciated and had the information to hand when we required.”

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Posted 5 years ago

“Competitive price, large selection and friendly sales team”

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Posted 5 years ago

“More than happy to help getting the car to your price range”

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Posted 5 years ago

“Got me a great deal on the car I was looking for with great customer service from Lisa.”

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Posted 5 years ago

“Good selection of cars. After sales support good so far.”

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Posted 5 years ago

“When I first picked up my car after it was supposed to have some work done which was agreed when I got the car, I was disappointed with the car as the polish on the outside was rushed and had smudges all over the outside, I was promised a show room standard clean. Also back panel above back tire on right side was sticking out, and a dent on the drivers door next to handle was still present. I discussed this with the sales rep when I got the car I wanted these things fixed and we agreed this would happen so I took the car. So I was disappointed that the promise wasn't kept for the condition of the car. I then also had to contact the store to try get my car back in to get the bits fixed which was forgotten. That took weeks and then I finally got the car in the garage. They had my car for a week even though it was booked in for a day to get work done. I also had to get 2 family members to take my car in on the night before the car was booked in for work to get started, due to being a learner driver. And was told 2-3 days my car would be ready and this failed also. I phoned up the store asking if my car was ready, due to my work I need plenty of notice as I work Monday to Friday. And sometimes away from home. Every member of staff I spoke to knew nothing about my car and put me on hold then said they'd get someone from after sales to phone me back. No one would phone me back and when I did speak to someone they knew nothing about my car. I think the communication skills with the staff from the showroom, after sales and body work department are shocking, they kept no record of my car getting work done, no one even told me what was happening and it might take longer than expected. I lost out in valuable time as a learner driver for a week as no car to use for practice. Ruined my experience of getting my first car due to poor communication skills and not caring after the sale was done. Once the body work department fixed my car and the parts I wasn't happy with, there was no apology and the guy who let me see my car after the work had no idea of my complaint also. Just handed me the keys back. Not a good first experience for me! And my family have been put off from using the store also as they had to take me in a few times to deal with the matters.”

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Posted 5 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews