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CARZ Glasgow Reviews

4.7 Rating 8,169 Reviews
96 %
of reviewers recommend CARZ Glasgow
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Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021
Lyndsey Tierney
CARZ Glasgow 5 star review on 29th July 2021
WENDY MORRISON
CARZ Glasgow 5 star review on 6th July 2021
Christopher Hurst
CARZ Glasgow 5 star review on 2nd May 2021
Janet Wilson
CARZ Glasgow 5 star review on 29th April 2021
Rachel Stevenson
CARZ Glasgow 5 star review on 28th April 2021
Holly Brown
CARZ Glasgow 5 star review on 25th March 2021
Anthony Docherty
45
Anonymous
Anonymous  // 01/01/2019
Excellent service - have purchased cars from other garages before and have always had issues. Not here - staff are lovely and the car was immaculate. Would highly recommend
Helpful Report
Posted 4 years ago
Thank you for your five star review Dawn. We will ensure to pass your review on to our team! Thanks, Team PV
Posted 4 years ago
Excellent service as soon as I came through the door,was looking at the car I came to see and was attended to by Ryan Porterfield,was very clued up on the car and put my mind to ease straight away with any questions I had,the best thing of all he told me what I needed to hear and gave me the keys and left me and my girlfriend alone to get a feel for the car which I feel is very important as you don’t want someone breathing down your neck and being pushy.once I was ready Ryan was waiting and had me out on the road within 5 minutes for a test drive,very very professional and very friendly would recommend to anyone......5 stars all round for Ryan’s sale of the car it couldn’t have went more smoothly for us
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Posted 4 years ago
Thank you for your Kind review Gareth, We will ensure to pass your feedback to Ryan! Thanks, Team PV
Posted 4 years ago
Such an easy process and staff are friendly professional and knowledgeable. Would highly recommend Peter Vardy car store
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Posted 4 years ago
Good Afternoon Mary, Thank you for your five star review. We will ensure to pass along your review to the management team! Thanks, Team PV
Posted 4 years ago
Great friendly service, all of the team were excellent.
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Posted 4 years ago
Good Afternoon Alain, Thank you for your five star review! We hope you enjoy your new car! Thanks, Team PV
Posted 4 years ago
Advisor Craig was so helpful made me feel so comfortable and helped me find the car I wanted. He has called and checked I am happy and everything is going ok. I would definitely recommend Peter vardy to friends and family.
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Posted 4 years ago
Thank you for your five star review Agnes, We will ensure to let craig know of your experience! We hope you enjoy your new car! Thanks, Team PV
Posted 4 years ago
Mark the salesman was extremely helpful and made buying my car so easy
Helpful Report
Posted 4 years ago
Thank you for your five star review Chloe, We will ensure to let Mark know of your review. Thanks, Team PV
Posted 4 years ago
Dreadful customer service, still waiting for call back after 5 weeks
Helpful Report
Posted 4 years ago
Good Afternoon Steven, Thank you for your review. We are really sorry to hear this. We will ensure that the team give you a call ASAP. Thanks, Team PV
Posted 4 years ago
Chris was very helpful during our purchase. Easily the best experience of buying a car I have ever had
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Posted 4 years ago
Hello Elizabeth, Thank you for providing on your recent car buying experience. The team will be happy to hear you have had a very memorable experience. Enjoy your new car. Team PV.
Posted 4 years ago
Service of after sales is an absolute shambles.
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Posted 4 years ago
Hello Reece, We are sorry to hear your are not completely satisfied . Please can you contact our customer services team to discuss any outstanding matters? Please provide further details to customerservice@petervardy.com Team PV.
Posted 4 years ago
Very friendly and knowledgeable staff who answered all questions and queries. Darren Lafferty our sales gentleman went through different options allowed us to test drive cars and clearly explained all the different areas the cars where in. Made my little girl very welcome even when uncovering the car got her involved in bringing on the music and pulling the cover off.
Helpful Report
Posted 4 years ago
Hello Lorraine, Thank you for sharing your experience on your recent car purchase. We are delighted to receive your feedback and that you and your little girl both had a fun and memorable experience. Enjoy your new car. Team PV.
Posted 4 years ago
On entering the showroom, we were welcomed, our temperature checked, and allowed in to view the cars, every member of staff was open, friendly and unobtrusive but available to help if I needed information on the vehicles, Darren was my salesman, extremely nice, not pushy, and completed the transaction effortlessly...all in all a good experience...pick up took longer when I went to finalize the purchase on Monday evening...but again staff very friendly and accommodating, two key fobs given but unfortunately they hadn’t been tested prior to delivery, and one wasn’t working, also had to come back to the showroom today to pick up the SD card for the onboard sat nav...feel these little things could be checked prior to the hand over...Lia took payment and handed over the car...as I intimated pleased with the salesman, and overall the staff are not overbearing but are very helpful, and other than the tiny niggle with key and SD card, would happily recommend Peter Vardy in the future...a member of staff phoned me regarding SD card the day after I collected the car...
Helpful Report
Posted 4 years ago
Hello Linda, Thanks for sharing your experience and informing us of the small issues with the key and SD card. We apologise that these were not double checked at handover, but will certainly look at our current process to ensure this is not missed again in the future. Enjoy your new car. Team PV.
Posted 4 years ago
Wow wow wee wow, oh la la i have a car king of the castle king of the castle. Great success
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Posted 4 years ago
Hi Angela, Wow, we are happy to hear you have the perfect car and we also thank you for choosing Carstore as your car company. Enjoy your new car. Team PV.
Posted 4 years ago
We bought a Skoda Roomster from this store. When we looked at the vehicle - which drove well - we notyed that the rear screen wiper was shredded and the interior smelled. The salesman,who was excellent,said that these would be fixed before we picked the car up. Excited to have the car we jumped in and drove away.Some short distance later my wife said that the vehicle was still smelly - and it was.When we got home I checked the rear screen wiper and,needless to say,it had not been changed. I bought a new wiper the next day and installed it in a few seconds.I went to Halfords,bought a 'bomb' and set it off inside the car. The smell all but disappeared. The car drives well but the small irritating problems - which cost me a total of £25 to overcome - are the reason I will not return to Vardy.I .wrote to the complaints area of the web site but,of course,heard nothing
Helpful Report
Posted 4 years ago
Hello Robert, We are genuinely sorry to hear that you have experienced a few issues with your new car. Again we are sorry you that you have not had a reply from our online chat. We have contacted our Aftersales manager, George Ewart, who will be in contact with you to discuss all outstanding matters. Regards, Team PV.
Posted 4 years ago
I felt at home in the store meet and greet, coffee all within the space of a min. Salesman was brilliant, very knowledgable and I felt at ease throughout. When I collected my car, this is where Peter Vardy drops from.a 10 out of 10 to a 1 out of 10. The car was filthy, it smells.of cigarette smoke, carpets are dirty and generally it has been deleted by a blind person who clearly does nothing for the reputation of Peter Vardy. Unsurprisingly I had the exact same experience in Peter Vardy Vauxhall in Motherwell, where the car the had ready for me to pick up was filthy. The sunroof is broken, which was supposed to be fixed, I was told today that they had ordered a part, which I do not beleive that's what's wrong with it, as the blind is stuck which is stopping the roof opening, however I will.wait and see what happens. I am going to have to spend at least £60.00.for a detailed valet just to feel.comfortable in this car. Peter Vardy, you need to seriously look at who is cleaning these cars and change it immediately or you will lose custom.
Helpful Report
Posted 4 years ago
Hello James, Thank you for taking time to provide feedback. We are sorry that your have experienced a small issue with your new car. We will aim to make sure this is resolved as quickly as possible and will arrange to have the car re-valeted once we rectify the small issue. The aftersales team will be in contact to rearrange. Team PV.
Posted 4 years ago
All staff very welcoming, attentive, helpful & friendly. Throughout the purchase no pressure was made on the customer with time taken to go into the finer details which gave me reassurance. The car store has an upbeat atmosphere and it makes buying a car a pleasurable experience.
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Posted 4 years ago
Hello Anne, Thank you for your positive review. We appreciate your feedback and glad that you enjoyed the full Carstore experience. Team PV.
Posted 4 years ago
Chris Boyd was an absolute pleasure to deal with and went above and beyond!
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Posted 4 years ago
Hello Graeme, Thank you for your kind words . We will be sure to share with Chris . Team PV.
Posted 4 years ago
Staff very friendly but professional and attentive ,talked you through every step of your purchase and helped with any queries or problems. First class service
CARZ Glasgow 5 star review on 3rd November 2020
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Posted 4 years ago
Hello Iain, We are delighted that you found the perfect car and you are completely satisfied with the service. Great phot of your new car. Team PV.
Posted 4 years ago
Picked my new Audi A6 up from Hillington carstore on the 27th of October.My sales man was sandy stevenson he sorted me out with Everything I was looking for and it went as smooth as it can go when picking up a new car. We had a few wee obstacles to get over but we got there in the end. It is my Second time gettting a car from here and am pritty sure I will be back in the future . All in all a good experience also dealt with Harry,Stephen and also Chloe who done the hand over realy nice people.
CARZ Glasgow 5 star review on 3rd November 2020
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Posted 4 years ago
Hello Martin, Thank you for sharing your recent car buying experience . The team are delighted to receive your feedback. What a fantastic car and photo. We appreciate you sharing your experience . Enjoy your new car. Team PV.
Posted 4 years ago
Poor customer service. No calls returned and emails ignored. Car itself was fine and no issues with the handover.
Helpful Report
Posted 4 years ago
Hello Daniel, We are sorry to hear the communication from the team has not been to an acceptable level. We have requested one of managers to call you . Team PV.
Posted 4 years ago
The focus is in the wrong place. The big reveal should not be the focus, but attention to detail should be! If less time was spent on making it "look good" and they used the time to double check the car and details, I would be a happier customer.
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Posted 4 years ago
Hello Alexander, Thank you for your feedback. We are sorry to hear you are not completely satisfied. We have passed on to the management for review. Team PV.
Posted 4 years ago
CARZ Glasgow is rated 4.7 based on 8,169 reviews