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CARZ Glasgow Reviews

4.7 Rating 8,169 Reviews
96 %
of reviewers recommend CARZ Glasgow
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Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021
Lyndsey Tierney
CARZ Glasgow 5 star review on 29th July 2021
WENDY MORRISON
CARZ Glasgow 5 star review on 6th July 2021
Christopher Hurst
CARZ Glasgow 5 star review on 2nd May 2021
Janet Wilson
CARZ Glasgow 5 star review on 29th April 2021
Rachel Stevenson
CARZ Glasgow 5 star review on 28th April 2021
Holly Brown
CARZ Glasgow 5 star review on 25th March 2021
Anthony Docherty
45
Anonymous
Anonymous  // 01/01/2019
The sales advisor helped pick out the perfect car and explained everything perfectly, would recommend as the service was excellent
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Posted 3 years ago
Thank you for your five star review Anton, We hope to see you again! Thanks, Team PV
Posted 3 years ago
Exceptional customer service from Craig Dick .
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Posted 3 years ago
Thank you for your five star review Jade! The team will be glad to hear of your experience we hope to see you again soon. Thanks, Team PV
Posted 3 years ago
With covid it wasn’t as it should have been but couple of issues but got a curtesy call today and there going to sort it
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Posted 3 years ago
Good Afternoon John, We are glad to hear that the team have contacted you to resolve these issues. We hope to see you again soon. Thanks, Team PV
Posted 3 years ago
Sales Manager went above and beyond to make me happy after the initial arrival at some issues. Very happy.
Helpful Report
Posted 3 years ago
Good Afternoon Ross, Thank you for your review. We are sorry to hear this. We have contacted our management team regarding cleanliness of your car and the parcel shelf. The team will be in touch soon. Thanks, Team PV
Posted 3 years ago
Staff very helpful and friendly service provider very good
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Posted 3 years ago
Good Afternoon Lawrence, Thanks for your five star review. We are pleased to hear of your experience. We hope to see you again soon. Thanks, Team PV
Posted 3 years ago
The service was great and the staff were very helpful, i have a message on the screen in and the staff are very helpful and are organising a call back to get this sorted.
Helpful Report
Posted 3 years ago
Good Afternoon John, Thank you for your Review. We are glad to hear the team have arranged to get any issues resolved. We hope to see you again. Thanks, Team PV
Posted 3 years ago
First time used Peter Vardy, not impressed. One doesn’t know what the other is doing. Purchased a 6 month old car when delivered had no manual, breakdown, warranty or service documents which is the first I knew. Called to inquire where they were, salesman said would call back he never. Called the next day on several occasions and not one person called me back. After sales is diabolical, I spent a lot of money on my car and no one has the decency to return a phone call. Also lots of conflicting information on their website or as I say false advertising with lots of spelling mistakes.... Doesn’t give much confidence that they are very professional. Also had asked them to look at a scuff on wing mirror before they delivered, said they would definitely sort it, not sorted. Tell you what you want to hear at the time then just ignore it....wouldn’t go back as I can’t stand bad customer service.
Helpful Report
Posted 4 years ago
Good Afternoon Fiona, Thank you for your review. We are very sorry to hear of your experience an that you will not be back. We have contacted our after sales department regarding your experience. Thanks, Team PV
Posted 3 years ago
Fantastic service. Great set up during this horrible time. Staff were very friendly and helpful any questions were answered promptly. Would highly recommend. My son is delighted with his first car.
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Posted 4 years ago
Good Afternoon Brendan, Thank you for your five star review. We are very pleased to hear of your experience at our showroom. We hope you love your new car Team PV
Posted 3 years ago
Good experience buying a nearly new car at Peter Vardy Hillington, and also post-purchase, as car showed a couple of intermittent electronic gremlins which dealership is investigating quickly. I previously rarely changed my car and was nervous about buying through a dealership, especially on my own, during covid. However, the whole experience felt very simple and safe. I had the opportunity to try more than one car at short notice. I felt supported not pressured during and after the appointment, and everyone was very helpful. Chris Mitchell, the salesman, in particular was patient and informative. The prices were competitive. Would recommend Chris as the good service didn’t stop at point of purchase. He’s been responsive, very helpful and instrumental in getting swift attention for the glitches. Hoping those will be resolved quickly and easily as otherwise I’m happy with my purchase. I’ll be changing my car more frequently in future and would use Chris again.
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Posted 4 years ago
Good Afternoon Victoria, Thank you for your five star review! We are very pleased to hear about your experience! We hope you love your new car and we see you again soon! Thanks, Team PV
Posted 3 years ago
Collected my car Saturday. And one of the key fobs Isn’t working plus there is no manual. I telephoned Tuesday and today and am still waiting to receive a manual for manual and repair
Helpful Report
Posted 4 years ago
Good Afternoon Shila, Thank you for your review. We have contacted our After Sales department regarding these issues. The team will be contact soon. Thanks, Team PV
Posted 3 years ago
Christopher Mitchell from Hillington Carz, who I have been dealing with, has been most helpfull, friendly and knowlagable and has told me to contact him if I need any further help with the car. I have at arranged with your garage to return the vehicle next week, for them to fix a few things I noticed when I took it for a first drive i.e. Brake lamp warning light, rear bulb not working and no screen wash at all in car .I thought these things would have been sorted out after going through the advertised Peter Vardy 114 point checkup etc. I have also asked for a copy of the 114 point test report and Service history as the last recorded paperwork I received was from 2017 ( photos attattched ) Many Thanks John MacDonald
CARZ Glasgow 5 star review on 27th January 2021 CARZ Glasgow 5 star review on 27th January 2021
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Posted 4 years ago
Good Afternoon John, Thank you for your five star review! We are very pleased to hear of your experience. 2We hope to see you again soon. Thanks, Team PV
Posted 4 years ago
Sorted deal with ryan porterfield , helped in every way he could great service
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Posted 4 years ago
Thank you for your five star review Kyle, We hope you enjoy your new car! We hope to see you again. Thanks, Team PV
Posted 4 years ago
Like all large businesses Peter Vardy Carz present a good image staff are friendly and helpful , however behind the scenes things are unorganised . Checks are left until the agreed handover time which means unnecessary hanging around the dealership in these COVID times ,car was not ready and agreed works not done on the car, after a 1hr 50 minute wait we left without the vehicle .We collected the car the following day after yet another 44 mile round trip to the dealership , whilst customer services and staff were helpful ,the supposed manager on site offered no apology for our inconvenience instead sees it as a blame game. Peter Vardy Carz need to be more aware of these COVID times ,holding customers on site for 1 hr 50 mins and extra journeys to collect cars are putting everyone at risk .To date we have had no follow up call from any member of Peter Vardy management to discuss issues that we raised with customer services .An honest opinion would be visit small local independent dealerships ,where attention to detail and repeat business is important .
Helpful Report
Posted 4 years ago
Good Afternoon claire, Thank you for your review. We are sorry to hear about the service you received while buying your new car. We have contacted our Management team regarding this. Thanks, Team PV
Posted 4 years ago
Ryan Porterfield was very helpful and made the purchase/exchange very easy! No complaints os issues with the service
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Posted 4 years ago
Good Afternoon Chris, Thank you for your five star review. Ryan will be glad to hear about your experience! We hope to see you again. Thanks, Team PV
Posted 4 years ago
Friendly service. Everhthing was clearly explained and any issues regarding condition of the car were resolved. Overall, very happy with the service and my purchase.
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Posted 4 years ago
Good Afternoon Liam, Thanks for your five star review. We are happy to hear about your experience at our showroom! We hope you love your new car! Thanks, Team PV
Posted 4 years ago
After buying the car from Chris Mitchell. Everything went to plan. From being contacted with delivery date to collecting the car on my requested date and time everything went like clockwork. Handover team Amy and Lia were excellent. Car was immaculate when collected. Well Done PeterVardy Cars Glasgow.
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Posted 4 years ago
Good Afternoon Jim, Thank you for your five star review. Chris, Amy and Lia will be pleased to hear of your experience our showroom. We hope you love your new car! Thanks, Team PV
Posted 4 years ago
The salesman mark was very helpful when purchasing the car and I would highly recommended Peter vardy to others
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Posted 4 years ago
Good Morning Matthew, Thank you for your five star review. We are very pleased to hear of your experience at our showroom. We hope Mark was able to help you find your new dream car! Thanks, Team PV
Posted 4 years ago
Very good service. Only "complaint", which is a bit of a strong word is delivery to my house took a week. Bit disappointed on that, but am a returning customer and will continue to be a loyal client
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Posted 4 years ago
Good Morning Ronald, Thank you for review. We are sorry to hear that you received your car later than expected. We will ensure to pass this feedback along to the team at Carz Hillington. Thanks, Team PV
Posted 4 years ago
Initial sale of the car was good however when I came to back to pick up the car the alloy on the front left hand side was badly scratched and there were also a few scratches on the back left alloy also which wasn't there when I test drove the car and paid the deposit. Thick make-up which was around the steering wheel on first visit also hadn't been removed as promised therefore I didn't recieve the car that day and was told I could come back the next day which I did. I was happy to see that the make-up had been removed and the front left alloy had been fixed however the back left was still scratched so the woman kindly took the car back to the garage to be repaired while we waited around 30mins and they also touched up the marks under one of the wing mirrors. The woman then kindly took the time to show me all the functions in the car that I wasn't show on first inspection however she did tell me that the car was full with screen wash as the roads where horrible conditions with grit but I soon found out there was no screen wash in the car on my drive home which was quite dangerous! All in all I am pleased with the car.
Helpful Report
Posted 4 years ago
Good Morning, Thank you for your review. We are sorry to hear of the issues you faced while collecting your new car. However we are pleased to hear that these issues were resolved. We hope you enjoy your new vehicle! Team PV
Posted 4 years ago
Very helpful sales assistant, without being overbearing. Car prepared quickly. A little slow to prepare paperwork etc on pickup, but over all very happy.
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Posted 4 years ago
Hello Thankyou for providing feedback on your recent experience . We appreciate your honest feedback and will make sure we look at our paperwork process to aim to improve in this area. Enjoy your new car. Team PV.
Posted 4 years ago
CARZ Glasgow is rated 4.7 based on 8,169 reviews