CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

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Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

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“Service was good on the whole. Staff were polite and helpful”

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Posted 4 years ago

Good Morning Michelle, Thank you for your review. We really appreciate this! We hope to see you again! Team PV

Posted 4 years ago

“excellent service buying car”

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Posted 4 years ago

Good Morning Derek, Thank you for your review. We really appreciate this! We hope to see you again! Team PV

Posted 4 years ago

“Great experience. We were warmly welcomed and the car we purchased looked impeccable. Despite only buying a relatively cheap second hand car, we were treated to an unveiling of our new purchase to the applause of staff and they even gave our wee 2 year old son a gift to celebrate. We felt like we had won the lottery.”

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Posted 4 years ago

Good Morning, Thank you for your review. We really appreciate this! We hope to see you again! Team PV

Posted 4 years ago

“Went to showroom as a prearranged appointment not planing on buying anything came away with a audi abouloutly delighted with my purchase and the time care and dedication from Craig was above and beyond”

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Posted 4 years ago

Good Morning Martha, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“John Deummond who took care of the sale was very helpful and made the process very easy, I am more than happy with the service he provided. If I was to base my experience entirely on his service I would 100% return again, however the car I received has a slight blemish from where a repair job has been done but the paint does not match the car’s original colour. I was promised that the car would be nice n pristine condition when I received and I believe this to be less than promised. I was also promised that I would be contacted about getting this blemish seen to within a few days of receiving the car, however I have not heard anything from Peter Vardy yet, aside from my call with John who could not help with this issue. This has tarnished my experience with Peter Vardy somewhat, which is disappointing after John provided such excellent service.”

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Posted 4 years ago

Good Morning Sarah-Jane, Thank you for your review. We really appreciate this! we will chase your paint issues up with our management team. Thanks, Team PV

Posted 4 years ago

“Very friendly people and I received my car quickly. Couldn't ask for much more.”

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Posted 4 years ago

Good Morning Kieran, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“Customer service was good”

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Posted 4 years ago

Good Morning Lee, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“All staff friendly and very helpful”

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Posted 4 years ago

Good Morning Stephen, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“My family and I were at a loss on which type of car to buy and the staff member (Chris , I think) went through every option with us and really helped us with what to buy!!!!”

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Posted 4 years ago

Good Morning Edward, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“great service helpful Thank You”

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Posted 4 years ago

Good Morning Agnieszka, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“Really enjoyable and simple process from start to finish, Brian at the Hillington branch was friendly, informative and professional. It would be difficult to view elsewhere when we look to upgrade again. Thanks for everything Jan”

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Posted 4 years ago

Good Morning Janet, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“Sales advisor was very helpful with the whole prosses explained everything clearly gave me plenty options with cars and prices Would highly recommend him”

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Posted 4 years ago

Good Morning Graeme, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“27th August Chose and purchased Honda Jazz reg DG68PUF with salesman Brian McWilliam. Returned later to collect it and trade in old Honda Jazz. Not possible as I had out of date Registration document. Hannah gave me number of DVLA to arrange new form be sent. Tel call very difficult due to loud music in showroom. Also true for all conversations there, worse due to wearing masks. I have good hearing but must be very hard for people with hearing problems. Could music not be reduced (preferably stopped) as adds nothing positive to experience? 28th Aug Brian phoned, offered to deliver car and take old car. I accepted. I had by then found I had a more up to date registration form. He phoned later saying Denise would deliver car instead. I asked if she could advise on car’s function. Assured me she could. Denise attended, very pleasant, helped as much as able but little knowledge of car’s function. More worryingly had no idea about and never dealt with registration forms. I informed her where to sign and what part to keep. If she is delivering new cars, she should be instructed about registration forms. She had also been given inaccurate paper work: The MOT history form was for a red Vauxhall reg DP68PUF. The Used Non-Qualifying Vehicle purchase invoice had not been signed by buyer. No car mats were included. 29th August Phoned Brian re mats, agreed to deliver them on 1st Sept and with correct paperwork. 1st Sept 4pm Phoned Peter Vardy to find out time Brian was coming but told his day off. 2nd Sept. Unable to start car? flat battery. Several unsuccessful calls to Peter Vardy and Brian’s mobile to inform him. Eventually Brian phoned early afternoon and said he would deal with it. Rayleen Kelly phoned. She’d contacted recovery company who phoned in evening and agreed to attend next morning. 3rd Sept Jump started car successfully and I drove 20 miles immediately and another 30miles later in the day to ensure it was fully recharged. Attempted to contact Brian both by Peter Vardy and Brian’s mobile throughout the day without success. Still require car mats and correct paperwork. 4th Sept After several phone calls to reach Brian, he eventually phoned to say he would deliver mats to me after 6pm. Attempted to drive car out of garage late afternoon but battery flat again. Phoned Brian 4.45 to inform him of problem. He said he would phone back in a ‘couple of seconds.’ Never did. Another member of staff delivered mats at 5.30. Tried to phone Brian’s mobile again 5.45 but not answering. 5th Sept Rayleen phoned and will arrange for recovery company to collect car again. For me this, still ongoing, experience has been very frustrating and I consider being handled badly by Brian who has been at times curt and dismissive as well as very difficult to contact. Other contacts at Peter Vardy have been polite and helpful. Your salesroom has a statement that your priority is customer satisfaction before car sales. I am very low on customer satisfaction at present.”

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Posted 4 years ago

Good Morning Sheila, Thank you for your review. We are happy sorry to hear this. Our management team have been contacted regarding this. Thanks, Team PV.

Posted 4 years ago

“Great customer service from start to finish.Salesman Michael Payne”

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Posted 4 years ago

Good Morning Peter, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“Only problem was that I was miss guided over the initial £100 deposit ,the last time I got a car from peter vardy I got that back and when purchasing this car I was told I get it back and didnt .”

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Posted 4 years ago

Good Morning Gavin, Thank you for your review. We really appreciate this. We hope to see you again Thanks, Team PV

Posted 4 years ago

“Friendly staff. Collection onwards hasn’t been as well as expected.”

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Posted 4 years ago

Good Morning, Thank you for your review. We are sorry to hear this. Our management team have been contacted regarding this. Team PV

Posted 4 years ago

“Very helpful staff”

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Posted 4 years ago

Good Morning Kerry, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“Amazing visit amazing staff Darren lafferty couldn't have been a better salesman really deserves the 5 stars already spoke to my sister and possibly coming soon to get a car for her thanks again guys”

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Posted 4 years ago

Good Morning Jonathon, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“We were allowed to walk around the store with no hassle, the staff were very helpful when asked questions and there was no pressure to buy a car.”

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Posted 4 years ago

Good Morning Craig, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

“Ryan Porterfield was the man dealing with my car. Excellent service and very patient as i have difficulty hearing.”

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Posted 4 years ago

Good Morning Edward, Thank you for your review. We really appreciate this! We hope you enjoy your new car Thanks, Team PV

Posted 4 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews