Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

“The salesman Jamie Reid was brilliant and deserves 5 ⭐️ However the girl who handled the handover really spoilt the experience with her attitude and manner. She was totally miserable and ill mannered. The car was for my daughter who has been so excited about getting her new car but left feeling really upset with the experience. I certainly won’t be recommending you to friends and family”

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Posted 4 years ago

Good Afternoon Gillian, Thank you for your review. We Are really sorry to hear this. Our management team has been contacted regarding this. Thanks, Team PV

Posted 4 years ago

“I recently purchased a car from the car store at Hillington, great service right from the start. I dealt with Jamie Reid and he was absolutely fantastic and talked me through anything I didn’t understand and got the ball rolling quickly for me. Can’t thank them enough for helping me get my car! I love it!”

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Posted 4 years ago

Good Afternoon Abbie, Thank you for your review. We are glad to hear of your experience at our car store. We hope to see you again! Thanks, Team PV

Posted 4 years ago

“Craig was totally amazing had problems with our v5 and he help fixed this within 1 day and so happy with our new car”

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Posted 4 years ago

Good Afternoon James, Thank you for your review. We are glad to hear of your experience at our car store. We hope to see you again! Thanks, Team PV

Posted 4 years ago

“Great service and communication via Gerry H the salesman who helped me. Couldn't have made the process better- hadn't bought a car from Peter Vardy previously and definately will be back. Have already recommended the Hillington car store to a family member who is planning on buying a new car...”

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Posted 4 years ago

Good Afternoon Bryan, Thank you for your review. We are glad to hear of this! We hope to see you again in the future! Thanks, Team PV

Posted 4 years ago

“I can honestly say, Craig Dick the salesman who sold me my car was awesome. I saw a car online, then went to the Peter Vardy site to test drive the car, I was extremely impressed by the Nissan Juke performance and wanted to purchase the vehicle that day. Unfortunately the car was purchased online during my visit to the showroom. Craig advised me not to worry, he would source me the exact same car, mileage, price range and spec and he did that and more - as the original car was grey, Craig managed to source my preferable colour of a black Nisan Juke. When I received the car, I felt it was not up to standard as there was a lot of scratches on the car. Also, the SD card was missing and I only received 1 car key. Craig advised that he would prefer to keep the car to get the issues resolved or after sales could book the car in the next week to resolve the issues. I opted to take the car, as my insurance for my previous car had transferred over to the new car. I’ve got to say the After Sales service did not reflect the high standard of service that Craig Dick in the sales team offered. It took 6 weeks to get my car booked in for the scratches to be fixed. Also, my spare car key was sent to the wrong address, someone else at the other end of my street, that I didn’t know. I had to phone twice, a week apart to get an update on the situation, advising your after care team that I was extremely concerned my second key was out there and my car was at risk of being stolen. I was promised call backs and updates to the whereabouts of my key, I never received a call back from your after care team. After waiting another week for a call back, I went to site to be advised that After Sales were just about to phone me. Going by your previous service, I feel this was not the case and I was only advised this as I had took the time to visit your store to complain and to cover up the continual lack of support your after care team provided. Luckily onsite I bumped into Craig Dick who again was brilliant, he advised that instead of waiting to find out what happened to the original spare key a new key should be ordered which would cancel out the first key. I then received my new spare key within 2 days. Craig, also provided his support over my concerns in regards to the scratches on the car. He advised me to text him and when I delivered the car he would personally check all scratches with me, to ensure every scratch was fixed. He again took the time to personally check over the car with me, before it was returned to ensure I was happy with the overall vehicle condition. It has took 8 weeks for the car to be delivered to me in the condition I should have received the car in the first place. I’m extremely happy with the standard of the car now. I must reiterate this should have been the case first time round. Again, I would like to say a massive thank you to Craig Dick, who took on the role as super salesman and carried your After Sales team, as they are consistently letting your company down with the customer service they deliver. – My 5 stars review is a reflection of the excellent work undertaken by Craig Dick. If my review was based on the After Care team , I would be scoring this a one star.”

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Posted 4 years ago

Good Afternoon Paul, Thank you for your review. We are glad that craig was able to provide the professional service we aim to provide. we are sorry to hear of your previous issues but we are very glad these are now sorted. Thanks, Team PV

Posted 4 years ago

“Quick, Easy and friendly staff”

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Posted 4 years ago

Good Morning, Thank you for your Five star review. We appreciate this. We hope to see you again soon! Thanks, Team PV

Posted 4 years ago

“Very friendly and welcoming, on arrival temperature was taken and staff wore masks, (as a sheilder felt safe) my used car was perfect, exactly what I wanted, it looked amazing when I picked it up and it was taxed with petrol in too, I loved the free gift. Definitely would use again, better than the rest in my view.”

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Posted 4 years ago

Good Morning Lorna, Thank you for your Five star review. We appreciate this. We hope to see you again soon! Thanks, Team PV

Posted 4 years ago

“Good service”

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Posted 4 years ago

Good Morning Kylie, Thank you for your Five star review. We appreciate this. We hope to see you again soon! Thanks, Team PV

Posted 4 years ago

“Dear customer team, my name is Stephen Johnstone i purchased a Dacio Stepway WP17 CZM a couple of months ago. My postcode is G12 9DA. I would like too give Allan Robertson the salesman who delt my purchase the highest rating that Peter Vardy has at Hillington superstore. He was polite, curtious, patient and he listened to what i wanted in a car and he went out his way to find me the best deal and he is a credit to any organisation in the car trade. Keep up the good work. Kind regards Stephen Johnstone 07554890192”

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Posted 4 years ago

Good Afternoon Stephen, Thank you for your five star review! We really appreciate your kind words. We will ensure to pass your review on to Allan. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“If I could give Christopher Mitchell 10 stars I would from booking my appointment to viewing the car in question he went the extra mile with myself also the lady who did the handover was fantastic also All in my experience with Peter Vardy was VIP”

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Posted 4 years ago

Good Afternoon Elizabeth, Thank you for your review. We appreciate this alot! Christopher will be glad to hear! Thanks, Team PV

Posted 4 years ago

“Car itself is lovely buy the process of buying was very stressful due to continuing failures in communication by the salesperson in charge of our transaction. We made 2 attempts to pick up the car as we were given the incorrect details and subsequently insured the wrong car, the colour was wrong and the car was then not ready to be picked up when we were told it would be. A very disappointing experience all round.”

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Posted 4 years ago

Good Afternoon, Thank you for your review. We are sorry to hear of your experience. Our management team have been contacted regarding this. Thanks, Team PV

Posted 4 years ago

“Was very pleased with service we got from Robert very helpful and informative and made choosing our new car a pleasure Thank you Kenneth and Jean Broadfoot”

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Posted 4 years ago

Good Afternoon Kenneth, Thank you for your review. We are glad to hear this. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“Great service.”

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Posted 4 years ago

Good Afternoon, Thank you for your review. We are glad to hear this. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“Good prices”

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Posted 4 years ago

Good Afternoon, Thank you for your review. We are glad to hear this. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“I had a few issues when trying to buy this car was given bad service when I was double booked which wasted my whole saturday. Scratches discussed were not fixed when picking up the vehicle and I'm still waiting for after sales to resolve this issue. I was also given the wrong trade in amount on my invoice which I found sneaky but it has now been refunded. Salesman was very friendly and helpful and I don't believe was at fault for any of the issues experienced.”

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Posted 4 years ago

Good Afternoon Mark, Thank you for your review. We are sorry to hear of your issues. We have contacted our management team, they should be in contact with you shortly. Team PV

Posted 4 years ago

“Mark the salesman was a class act and would recommend”

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Posted 4 years ago

Good Morning James, Thank you for your review. We really appreciate this! We hope to see you again! Team PV

Posted 4 years ago

“Great service and attention given to me when purchasing my new car in Hillington. Lovely staff. 5 stars for Jamie R., thanks for all your help!”

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Posted 4 years ago

Good Morning Alexandra, Thank you for your review. We really appreciate this! We hope to see you again! Team PV

Posted 4 years ago

“Brian was extremely helpful in helping my find my new car. Quick & efficient service!”

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Posted 4 years ago

Good Morning Jacqueline, Thank you for your review. We really appreciate this! We hope to see you again! Team PV

Posted 4 years ago

“Great service from Jodie and Alex. Both of them went above and beyond to resolve an issue I had.”

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Posted 4 years ago

Good Morning Alison, Thank you for your review. We really appreciate this! We hope to see you again! Team PV

Posted 4 years ago

“Providing help and support to get the car I wanted, it was a quick and easy purchase.”

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Posted 4 years ago

Good Morning Samantha, Thank you for your review. We really appreciate this! We hope to see you again! Team PV

Posted 4 years ago

CARZ Glasgow Reviews