Cart Tek Reviews

Name: Cart Tek
Address: 150 SE Logsden Street, Bend, Oregon
Rating: 4.75

4.8 Rating 485 Reviews

94 %

of reviewers recommend Cart Tek

4.8

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

tyler@carttek.com

Location:

150 SE Logsden Street,
Bend
Oregon
97702

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff was kind and knowledgeable. Delivery was as scheduled. I did not use the parts yet, though.”

Helpful Report

Posted 1 year ago

“I ordered a front wheel for my cart, which I purchased in 2018. The wheel sent was twice the size of the one I needed. I have to send it back, which is going to cost me money. I was not told to send it back C.O.D. You are supposed to send me the correct wheel soon, within the next week.”

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Posted 1 year ago

“I appreciated the quick response to testing my battery and returning a new battery, however, after charging the battery to full, the first 18 I played using the cart, the battery died after 15 holes. Pushing the cart was tough. Now I have charged it again and it shows 98%. I hope the next round will go 18 holes.”

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Posted 1 year ago

“I have called a few times with questions/problems and always am treated professionally and quickly.”

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Posted 1 year ago

“I loved using the Titanium cart. It is light weight and easy to use and lift in the car. However, the speed knob keeps falling off. Build quality needs work. Also, the instructions are not good. They are difficult to follow and the instructions on how to attach accessories need improvement.”

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Posted 1 year ago

“Great job fixing my cart!”

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Posted 1 year ago

“Good products”

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Posted 1 year ago

“At this time I give 5 stars - received it very fast, 3 days and half way accross the country from OR - putting it together was not bad and finished almost as fast as the battery got up to full charge. Been cold so just used it for 9 holes, first time today and all went well. It can slow down much going up a hill or tee box and run out fast going down yet all within my control as a first-time owner user.”

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Posted 1 year ago

“Prompt service, good product”

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Posted 1 year ago

“I like everything about it easy to use and navigate”

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Posted 1 year ago

“I sent a battery in to be tested to see if I need to purchase a new one and have not heard a thing back from cart tek. This was over a month ago. I tried reaching out via the website and was told someone would help me out in the next 5 minutes. I finally gave up after 20 minutes. I'm just in limbo here. Please let me know if I need to buy a new battery or do i need to check and see if there is something wrong with the actual cart. so far my review would be less than flattering. Kristian Jones 404-993-2709 kristian@excellencewellnesssolutions.com”

Helpful Report

Posted 1 year ago

Hi Kristian, Back on 4/5 we received your battery and were not able to recover the battery. We called the phone number that was on the order, and left a voicemail to get a return call back. Of note, both the email and phone number that was provided in the order are different than the contact information you gave us above. Please give our service department a call at 541-633-4308. We're open Monday-Friday, 9:00 to 5:00 PST.

Posted 1 year ago

“I have had my Cart for 5 yrs. Any time I have called to add something to my cart fix something, they have responded immediately and fixes any problems. They are there to treat their customers very timely. I highly recommend this brand and their company highly.”

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Posted 1 year ago

“I ordered a new battery connector for a Cart Tek trolly that I've had for several years. It's nice to know there's someone out there that provides support for older units.”

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Posted 1 year ago

“Great customer service, highly recommended”

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Posted 1 year ago

“I love the cup holder but I'm waiting for a bracket that I can mount it on to the cart.”

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Posted 1 year ago

“Purchased a cart used. Have spent as much as a new cart replacing the parts.”

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Posted 1 year ago

Thank you so much for sharing your experience Stephen! We really appreciate you taking the time to give us your feedback. We apologize for the fact that you Purchased a cart used and then had to purchase expensive replacement parts.

Posted 1 year ago

“I had two conversations with the service department. The first too narrow the problem and get suggestions to troubleshoot the ideas. After narrowing ideas called back and ordered two motors. Replaced and the cart is running like new. This cart has a least 300 rounds on a hilly course. The service department was right on with the solution to my problems.”

Helpful Report

Posted 1 year ago

“It’s great dealing with a company that knows how to take care of their customers. Fast service and delivery. I have a GRi-1500Li V2 and love it. Thanks Cart Tek”

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Posted 1 year ago

“Great cart- durable and nice to look at. The personal at the company are exceptionally helpful. I have referred friend who are equally pleased”

Helpful Report

Posted 1 year ago

Cart Tek is rated 4.8 based on 485 reviews