Cart Tek Reviews

Name: Cart Tek
Address: 150 SE Logsden Street, Bend, Oregon
Rating: 4.75

4.8 Rating 485 Reviews

94 %

of reviewers recommend Cart Tek

4.8

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

tyler@carttek.com

Location:

150 SE Logsden Street,
Bend
Oregon
97702

Write Your review

Tell us how Cart Tek made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cart Tek 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys are incredibly responsive and great to work with.”

Helpful Report

Posted 1 year ago

“We are very pleased with our new carts Had other brands and these carts are much better Thanks Tom Pope”

Helpful Report

Posted 1 year ago

“Tyler was very responsive and helpful. I have no complaints at all.”

Helpful Report

Posted 1 year ago

“I loved the V2 and now love the V3. I still have the V2 and thanks to Tyler sending me parts it is working great and will keep it for backup. Cart Tek has been great with any questions and the service after the sale is second to none. I purchased the V3 with the upgrade and this cart is so nice and love the upgraded umbrella holder and leather grips. I play 3 to 4 times a week and at the age of 75 I have been blessed to be able to walk and play golf and Cart Tek is a big reason for that. I always tell my friends if you love to walk instead of paying cart fees it will pay for itself in 7 months. I am very happy and highy recommend Cart Tek and Tyler is great to deal with.”

Helpful Report

Posted 1 year ago

“The 975Li is a workhorse which I never stop praising to golf companions. The Cart Tek response team is the best in the industry! I use my cart 4-5 days a week throughout the golf season and value its convenience and reliability, knowing that excellent support is a phone call away. When the motor controller died on my old cart recently, a quick conversation with a technician diagnosed the problem, providing me with a repair estimate. Cart Tek sent a box and return mailing label the same day as my call. Once I returned the cart, it was repaired and returned to me within a few days, and for less than the original cost estimate, and a fraction of the cost of a new cart.”

Helpful Report

Posted 1 year ago

Thanks for sharing your experience with Cart Tek and leaving us a 5-star rating! We are so glad to hear about your satisfaction with the 975Li and its reliability that has been so beneficial to you and your golf games. We also appreciate that you have praised our customer service team – we will certainly pass on your kind words. It is wonderful to know that you have been able to rely on us for our support and to know that we are always only a phone call away. We value our customers' feedback and we are so pleased that you got excellent service and that the repair cost was something you were pleased with!

Posted 1 year ago

“Customer service was very helpful. I received the replacement part in a timely manner. I also received extra connectors and a color chart that, as it turned out, I needed. More importantly, I received detailed instructions and a YouTube video on how to install the lower shaft. I followed the instructions carefully, for the rather difficult installation, and everything worked out perfectly. Thanks, Paul”

Helpful Report

Posted 1 year ago

“Great techs and parts shipping.”

Helpful Report

Posted 1 year ago

“Customer service is why I chose the gri-1500li. I scoped out the carts on the $2000 range and it came down to 2 carts that were the best. I had quite a few questions on the carts and Carr Tek was by far the best customer service. I have bought more accessories and they have been very helpful by answering all my questions. They have been very good. I know, I worked in customer service for 39 years.”

Helpful Report

Posted 1 year ago

“Purchased a new battery and accessories for my Cart Tek. The website said free shipping for orders over $250. My order was over $350, and I was still charged shipping. I was in a hurry and didn't bother to dispute it; just placed the order anyway. Very annoying. Following up on the above. When this was brought to Cart Tek's attention through my review, they promptly refunded the shipping charge. I very much appreciate their response.”

Helpful Report

Posted 1 year ago

Hi Mike, Thank you for your feedback. I looked into your order and noticed that you had selected the "Standard" shipping option, not the "Free Economy" option. Either way, I've refunded your shipping expense for you. Sorry for the confusion.

Posted 1 year ago

“I love the cart. Had to replace the battery after one year.”

Helpful Report

Posted 1 year ago

Hi Linda, I double-checked, the battery that you're referring to is actually nearly three years old, not one year.

Posted 1 year ago

“I have had my cart tek for about three years now, and have enjoyed it by getting my exercise while golfing, and paying for it, by saving $20 every round by not having to get a cart. It has been dependable, and the customer service provided, is dependable and so helpful. I would recommend cart tek!”

Helpful Report

Posted 1 year ago

“Love my new cup holder. Fast deliver”

Helpful Report

Posted 1 year ago

“Order was on time, tracking was good and part was nicely packed. Cart Tek does things the right way very good product!”

Helpful Report

Posted 1 year ago

“Disappointing to say the least. The cart (GRi 1500 Li V2) which I purchased on July 4th of this year has had issues from the beginning with a pin that popped out on my right wheel, a broken cooler bag and now a broken seat bracket (see pictures). The right wheel (gear assembly) is already making noises like it is about to wear out which I will have to replace that as well sooner rather than later. Needless to say, the accessories have not lived up to the standards that I have grown accustomed to with CartTek Golf Carts. The cart tips over easily on hills and small inclinations so be aware of that as well. This is my second cart after almost 13 years of use with my other one. I have already purchased another Cooler Bag accessory, but am hesitant to purchase another seat bracket because it didn't even last two months and I can only imagine how much it will cost me. I play golf 2-3 times a week so I am using it all the time. I cannot recommend this cart.”

Helpful Report

Posted 1 year ago

“I recently bought wheel treads and the manager called me to check my cart to make sure they are the right treads before sending them. I appreciate very much for his concern!”

Helpful Report

Posted 1 year ago

“Replacement parts available and got here quickly. Also: Lots of folks comment favorably as to the cart on the course. I always steer them to the website.”

Helpful Report

Posted 1 year ago

“My Cart Tek is great! Best year of golf in a long time and walking the course at my age is wonderful ... as most ride. The cart is so stable and easy to set. It makes the round enjoyable. Just wish it would hand me my club! Great product and others I know who use Cart Teks feel the same as I do.”

Helpful Report

Posted 1 year ago

“Cart Tekissimplythebestinproductandservice”

Helpful Report

Posted 1 year ago

“The service has been superb every time that I have had a question or a concern. There was a little mixup recently when I thought that I would have received my order earlier. Overall, your customer service is great!”

Helpful Report

Posted 1 year ago

“The company was helpful and responsive.”

Helpful Report

Posted 1 year ago

Cart Tek is rated 4.8 based on 485 reviews