Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,236 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Cask Cartel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site”

Helpful Report

Posted 8 months ago

“?”

Helpful Report

Posted 8 months ago

“Great”

Helpful Report

Posted 8 months ago

“Awesome!”

Helpful Report

Posted 8 months ago

“CaskCartel customer service is very responsive.im very impressed !”

Helpful Report

Posted 8 months ago

“Easy to navigate and checkout”

Helpful Report

Posted 8 months ago

“Climax firehouse and Mt Dew”

Helpful Report

Posted 8 months ago

“Faster delivery time”

Helpful Report

Posted 8 months ago

“Top-shelf products, including locally hard to find items; secure packaging; prompt delivery.”

Helpful Report

Posted 8 months ago

“good”

Helpful Report

Posted 8 months ago

“I placed my order March 12 for a product you claimed you had. You informed me shipment could take 1-3 weeks. On March 29 ( almost three weeks later ) you informed me the product was no longer available and reminded me of your "no cancellation policy". Offered a substitute but didn't do anything about it till April 4. Now claiming 2 to 3 weeks delivery. You want a review? Ask me again if I actually receive what you said you would do.”

Helpful Report

Posted 8 months ago

“thank u”

Helpful Report

Posted 8 months ago

“good”

Helpful Report

Posted 8 months ago

“Haven’t received it got no clue when it’s coming”

Helpful Report

Posted 8 months ago

“I ordered a gift for friends birthday 3 weeks early. It never arrived and I received no communication until after I called twice- which was a waste of time- and emailed. It took multiple emails to resolve the problem and a substitute will be delivered 2 weeks after I contacted them. No rush shipment or other accommodation was made for the error and delays. I’ve ordered multiple times on this site but I won’t order again. Worst customer service I’ve ever experienced.”

Helpful Report

Posted 8 months ago

“I keep having issues with this website. I order a bottle that said was available on the site. After a couple weeks they told me they didn't have the bottle and I asked for a refund. Now I receive another email saying the product has shipped. So of course now I have to deal with the whole mess again. Not happy at all and will not order from them again.”

Helpful Report

Posted 8 months ago

“I love the variety of distillates from the southeast.”

Helpful Report

Posted 8 months ago

“This should be your default, go-to bourbon. So good I couldn't wait for my NC friend's next visit so it is worth the shipping to get it sooner”

Helpful Report

Posted 8 months ago

“Thank You!”

Helpful Report

Posted 8 months ago

“Good Website”

Helpful Report

Posted 8 months ago

Cask Cartel is rated 4.3 based on 17,236 reviews