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Cask Cartel Reviews

4.3 Rating 17,234 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
I have used Cask Cartel a few times to send gifts for colleagues.
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Posted 5 months ago
The order arrived 2 days prior to its original delivery date of arrival and it was packaged perfectly for shipping.
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Posted 5 months ago
Always fast delivery!
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Posted 5 months ago
thank you
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Posted 5 months ago
I love the selection here but my prefer has been overlooked more than once. I bought two Father’s Day gifts for two different ppl. Father’s Day was five days ago. One of the gifts arrived two days ago and the other one well he’s still waiting for it. My purchase was June 3rd and Father’s Day was June 16th… it’s hard to guesstimate how much time is needed but the customer service was pleasant about it.
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Posted 5 months ago
Everything was so streamlined and simple. Shipping was fast.
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Posted 5 months ago
It's the only place I can purchase this Absolut Berry Acai. Thank you again. The order was easy and is was delivered very quick. See you again at Christmas. Putting my order in early.
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Posted 5 months ago
Great place to find what your looking for
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Posted 5 months ago
What the heck are they thinking with these prices JUN HO LYCHEE for $49.99 for one 350ml bottle? This is $4.99 at my local store and many other online retailers. This company absolutely sucks if this is what they do to people. Terrible! i hope you go out of business.
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Posted 5 months ago
I will never order from CaskCartetl again. My shipment has been pending for 6 days now. A label & FedEx tracking number was created on 06/17. FedEx still has not received the shipment. My email to CaskCartel asking for help went unanswered. Now I have to wait until some undetermined time has passed before they allow me to make a claim with the route protection.
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Posted 5 months ago
I contacted the customer service on a recent purchase. They got back to me quickly and answered all my questions and gave me an update on the status. They were very helpful and professional.
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Posted 5 months ago
Easy to find quality here.
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Posted 5 months ago
I love Cask Cartel for their ability to provide unique spirits that I have been unable to find locally or want to share as a gift. The only drawback is the shipping time and communication around shipping. While I understand some of the products are more difficult to source, I should receive updates or notifications when shipped, but I don't always receive them.
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Posted 5 months ago
I have not yet received the package!!!!
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Posted 5 months ago
Thanks Guys! Sincerely sincere, .. _
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Posted 5 months ago
Waiting for my shipment or an e-mail to tell me it’s on its way.
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Posted 5 months ago
Incredible selections. Quick delivery. Professional and polite customer service. Highly recommend.
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Posted 5 months ago
Love the ease of shopping
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Posted 5 months ago
very easy process and reasonable price
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Posted 5 months ago
I ordered a bottle of Hendricks Gin on May 29 to be sent to my friend for his birthday on June 1 As of today June 18 it has still not been delivered .... ?
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Posted 5 months ago
Cask Cartel is rated 4.3 based on 17,234 reviews