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CatFlaps.co.uk Reviews

4.7 Rating 2,820 Reviews
93 %
of reviewers recommend CatFlaps.co.uk
4.7
Based on 2,820 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read CatFlaps.co.uk Reviews
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Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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i am really not able to pass comment on customer service,as i haven't recieved the goods that i ordered at this moment in time.the latest update i recieved from yourselves was dec.6th. stating that goods had been shipped to my address.as it is near christmas i realise that the postal services often get backlogged, si i must make allowances for delays.
Helpful Report
Posted 10 years ago
We're sorry to hear your delivery has taken longer than expected. As you may have seen on the news delivery companies have been struggling this year following the popularity of Black Friday & Cyber Monday as well as the seasonal time of year. We have been assured that the backlog of deliveries are beginning to clear. If you still have problems please email us info@catflaps.co.uk
Posted 10 years ago
ordered on Sunday and still waiting.........i had an email Tuesday to say it had been shipped and heard nothing since !
Helpful Report
Posted 10 years ago
Hi Amy, sorry it has taken longer than expected to deliver your order. I have check with the delivery company who has informed it has now been delivered. If this inst the case please contact us here : http://www.catflaps.co.uk/index.php?route=information/contact
Posted 10 years ago
i ordered a catflap on sunday night but still not arrived i cant seem to track it there is no tracking number, iv done what the site said about tracking but there is nothing that says tracking number!
Helpful Report
Posted 10 years ago
Hi Rich, sorry it has taken longer than expected to deliver your order. I have check with the delivery company who has informed it is out for delivery today. Please contact us if it isn't - contact us here : http://www.catflaps.co.uk/index.php?route=information/contact
Posted 10 years ago
i havent received my item after 3 days of order.
Helpful Report
Posted 10 years ago
Hi Sally, Sorry to hear you haven't yet received your order. I have tracked it and it is showing as out for delivery today. http://www.myyodel.co.uk/tracking?parcel_id=jd0002251883026403&postcode= Rob
Posted 10 years ago
purchase ok. hiccup on delivery. product contained wrong paperwork- bought auto cat feeder but enclosed info related to cat flap
Helpful Report
Posted 10 years ago
not good has it has not arrived been on order for 5 days
Helpful Report
Posted 10 years ago
CatFlaps.co.uk is rated 4.7 based on 2,820 reviews