CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,819 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,819 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as expected, really easy to fit. Postage a bit slow considering the cost.”

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Posted 9 years ago

“Very quick delivery - thank you”

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Posted 9 years ago

“Ordered on Monday, received cat flap on Wednesday. Great service.”

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Posted 9 years ago

“Great service, detailed description and fast delivery.”

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Posted 9 years ago

“Excellent product and very swift delivery.”

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Posted 9 years ago

“It was an easy process to order the cat flap and the delivery time was excellent. Thank-you. Also I would recommend you to my friends and family. Well done”

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Posted 9 years ago

“From order to delivery.....less than 24 hours....excellent service.”

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Posted 9 years ago

“good price and excellent service ,would buy again”

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Posted 9 years ago

“Excellent service & good product.”

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Posted 9 years ago

“Very prompt delivery, even though it was ordered near to Christmas. Very good value as I was quoted £90+ through the vets. It was easy to install and program (with the aid of cat food!) and the instructions were very clear. Completely satisfied with my purchase and would thoroughly recommend to anyone.”

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Posted 9 years ago

“Very quick delivery. Excellent product. One happy cat!”

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Posted 9 years ago

“Great Service and very quick delivery. Would highly recommend.”

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Posted 9 years ago

“great service, arrived next day. Brilliant, thank you”

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Posted 9 years ago

“My catflap broke, so I needed to replace like-for-like in a hurry. I couldn't believe your prices. Far cheaper than anywhere else, even with postage, and it arrived much quicker than expected. Perfect. AMSB”

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Posted 9 years ago

“Settling down to watch the usual fayre of repeats on TV on Christmas Eve, I was startled by the loud crash emanating from the kitchen. Bobby – the large, timid ginger tom who moved in with us a couple of years back had shattered the flap on our ageing cat flap in his eagerness to escape whatever was chasing him. That same night, yes Christmas Eve, I took to the internet and in no time at all had found Catflaps.co.uk who were able to furnish me with a new replacement flap. I subsequently discovered that in his frantic efforts to escape his assailant Bobby had done a bit more damage than first realised and therefore contacted Catflaps.co.uk to update my order to a whole new cat flap. On asking how I might sort out the price difference, the person at Catflaps.co.uk (Matt) said there would be no extra charge… it wasn’t worth the hassle or price of a phone call. Having endured several days of an icy wind blowing through the gaping hole in our back door – we have six cats other than Bobby, so the cat flap is always in use – the replacement arrived. Very soon order was restored. I have no hesitation in saying that not only is Catflaps.co.uk one of the best companies I have dealt with in terms of cat flaps – admittedly my experience is limited – but one of the best companies I have dealt with ever. If their professionalism, eagerness to please and genuine concern with customer satisfaction could be emulated elsewhere, perhaps this country might not be in the mess it currently finds itself in. 5 star service. Chris Balfe”

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Posted 9 years ago

“Superb price but the service wasn't weakened at all. Excellent all round.”

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Posted 9 years ago

“order was processed very quickly and came within 3 days-great service and good cat flap. hope this one lasts more than 2 years.”

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Posted 9 years ago

“Installation was straightforward and programming was easier and quicker than expected. We have just welcomed a rescue cat to our home and don't know if she is used to a cat flap or not. She has not used it voluntarily yet but as it's now snowing outside and blowing a gale, we're not surprised.”

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Posted 9 years ago

“Very good choice of cat flaps available and they had the brand and size I needed to replace at a very good price. Fast delivery. Customer service was very good when I called them to say my order confirmation email had no content so I was not sure if the online order had been placed.”

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Posted 9 years ago

“Very good. One of our cats has the microchip in the middle of her back, but the catflap still picks it up as she enters. The only issue is that it takes a little while for the cats to get used to it, as the mechanism makes a fairly loud click as is activates when it picks up the microchip and this makes the cats nervous. So it takes a bit of coaxing at first, however after a week or so they have settled in to it.”

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Posted 9 years ago

CatFlaps.co.uk is rated 4.7 based on 2,819 reviews