Cato Fashions Reviews

2.5 Rating 121 Reviews

35 %

of reviewers recommend Cato Fashions

Company Reviews

Questions

Metrics

2.5

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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How do I contact Cato Fashions?

Helpful Report

(2 weeks ago)

You can contact Cato Fashions by Live Chat, Telephone and Email.

Helpful Report

(2 weeks ago)

81.25%

Industry Average

“ I love Cato clothing, prices, and delivery. However, if you go into some stores the customer service is really bad so, I order online. A store in Mtn Home Arkansas didn't wait on anyone that came into the store this week when I went in. The workers stood by the registers and didn't even approach anyone to help them. ”

- Anonymous

“ Great customer service ! Good selection. Lay a way available as well as one day holds. If they don't have it in your size or color they can also order it online for you and have it shipped to the store for free. Returns and exchanges welcome. Gift cards available? ”

- Anonymous

“ So glad that Cato’s has friendly workers! I came in the store not knowing what I wanted or what to look for and this nice young lady helped me out! She was so respectful and kind to me. I was there for about an hour and she was so patient. Thank you Aniyah for your outstanding customer service, I will most definitely be coming back!! ”

- Stephany

Cato Fashions Reviews

Customer Service - Good