Cavells Reviews

Name: Cavells
Address: 16 Mill Street, Oakham
Rating: 4.76

4.8 Rating 971 Reviews

94 %

of reviewers recommend Cavells

4.8

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

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Cavells 5 star review on 1st February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and such a great collection of clothes to choose from.”

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Posted 5 years ago

“Fantastic service!!! Great product!!!”

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Posted 5 years ago

“AMazing customer experience. Called through about a jumper I’d seen. They identified the one I wanted. Wrapped it and got in the post to me ASAP and arrived at 8am the next day. So helpful. And so nice. Really professional and really warm approach. Makes shopping and spending large amounts of money pleasurable. Thank you!”

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Posted 5 years ago

“Really lovely experience coming to Oakham and Cavells with very helpful staff too. Husband was happy being able to sit down and read papers whilst having a coffee and watching rugby!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Enquiry very promptly dealt with and order sent by courier the same day. Very courteous Service.”

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Posted 5 years ago

“Parcel arrived well packaged and the next day. No problems at all.”

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Posted 5 years ago

“Always excellent service! Prompt refunds on any returns. Love Cavells”

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Posted 5 years ago

“Swift delivery. Jacket was returned unwanted and refund was quick and hassle free. Would definitely shop here again.”

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Posted 5 years ago

“Quick and efficient service. Beautifully presented.”

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Posted 5 years ago

“Staff very pleasant could not do enough to help Will definitely be going back”

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Posted 5 years ago

“Delighted with my purchases, and excellent delivery service, a very easy website to negotiate too.”

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Posted 6 years ago

“Excellent service. Shoes arrived neatly wrapped in tissue, very pleased.”

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Posted 6 years ago

“Good service but poor quality photos online of goods”

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Posted 6 years ago

“I ordered a pair of shoes from Cavells I live in New Zealand. I paid for the shoes and they were posted the very next day after paying for them. They were delivered within five working days which I find exceptional customer service. I will definitely be buying from them again in the future. I highly recommend Cavells. Thanks so much from a very satisfied cistomer.”

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Posted 6 years ago

“Visited your smaller store in Oakham and fell in love with a pair of sandals in sale Assistant told me you did not have my size. In navy She also told me that they came in white but did not have my size. She did not go to look! Visited your larger store but none there either Returned to the smaller store again and was attended to buy another assistant VERY HELPFULL she gave me the item no to go on line too try and locate the sandals else were That evening found the sandals in white and ordered the white pair They came from your smaller Oakham store were I had been told by the first assistant there were none in stock As I live In Oxfordshire I had too pay postage on an item that was in store because the first assistant did not go and look All the other assistants in store were very nice and friendly”

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Posted 6 years ago

“Great service and the Candice cooper trainers are great.”

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Posted 6 years ago

“Excellent service and beautiful boots! Thank you :-)”

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Posted 6 years ago

“I ordered some boots from Cavells which sadly were too big so I returned them. A refund was issued to me within 2-4 days. I wish other company’s could be as professional and prompt in returning a customers money as this one. I will definitely buy from them again.”

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Posted 6 years ago

“Wrapped very well, and dispatched quickly, very pleased with the dress although the colour was a little different than the picture. A lovely dress that will be suitable for many occasions”

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Posted 6 years ago

Cavells is rated 4.8 based on 971 reviews