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Cazana Reviews

4.2 Rating 3,561 Reviews
79 %
of reviewers recommend Cazana
4.2
Based on 3,561 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cazana Reviews
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Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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I requested a Gold check on a 1973 Mercedes which came up with a lot of the basic info about the vehicle missing. It did have the number of previous owners, whether there was outstanding finance or accident claims etc but engine specs, fuel type, transmission etc just weren't there. It had the last 3 MOTs but any before that were also missing so I was unable to verify mileage. I emailed the company to express my disappointment and, to their credit, they were quick to respond. My complaint was taken up by Tom, one of the directors of the company, who explained that they do sometimes have this problem with older vehicles. He apologised for the inconvenience and issued a full refund. I have averaged my score to 3 stars - 1 for product quality in my case and 5 for customer service. I would probably use them again but only for more modern vehicles.
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Posted 8 years ago
Absolutely worthwhile for piece of mind and confidence in buying.
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Posted 8 years ago
I had my doubts about buying a vehicle because it was being sold cheap, people were putting me off saying " must be stolen, been written off, people selling must be scammers etc etc" so I done a vehicle check and all seems to be OK, just a few details to check before I give payment. Put my mind at rest , but feel this should be a free service.
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Posted 8 years ago
The details that came back showed the car was on a private plate for 28 months (no details) 9 month on original plate before that (no details) and 19 month after that only got parts of previous advertising , 2 bits of MOTs, it showed 2 owners in the last 19 month but obviously it's had at least 4,do I have to buy 3 checks for one car?
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Posted 8 years ago
EXCELLENT PROMPT AND ACCURATE
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Posted 8 years ago
Very helpful and detailed report, sent quickly following request for it.
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Posted 8 years ago
Got some info on the car but it's had a private plate, I've only been given history from 4/9/14 apart from telling me the dates the plates have changed, 9 month original 28 months private 19 month back on original So do I pay 3 times for one car?
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Posted 8 years ago
The reply came back very quickly.Gave us the confidence to go ahead with the deal on the car we wanted. Looking forward to having the car delivered and not to have any nagging doubts about whether we are going to have some nasty shocks!!! Thank you for the easy way of checking out the history of the vehicle.
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Posted 8 years ago
Never received information.
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Posted 8 years ago
Used it for the first time as I was buying a car from Autotrader and would recommend it. Rather spend £10 then have issues later on when spending £000s on a car
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Posted 8 years ago
The report really answers all your question you want to no before purchase.
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Posted 8 years ago
This was very helpful and gave me all the information I needed to make an informed decision about a car purchase.
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Posted 8 years ago
Value for money, ensuring you get the vehicle you want with no unexpected glitches
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Posted 8 years ago
Great service
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Posted 8 years ago
I purchased a Gold Check on a vehicle, the MOT & Mileage history were not included in the report despite being advised as one of the features of the Gold Report. I sent an email asking for the MOT/mileage history but have not yet received a reply. I could have got a similar report a lot cheaper but opted for the Gold as I wanted a more comprehensive report.
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Posted 8 years ago
Hi Geoff, thanks for using UKVehicle.com - we've dropped you an email to explain the issue and to answer your questions. Thanks, UKVehicle.com Support
Posted 8 years ago
Clear in depth information about vehicles history . A must for people buying private.
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Posted 8 years ago
Do not use this site. I am still waiting for a refund! Promises full hpi details but omits mot history covering listed milage & advisories. I intend to set up a website to call for other users also unsatisfied to contact me if they do not get what they've paid for.
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Posted 8 years ago
Gave me the confidence to buy the car, informative, to the point and very easy to use. A must for all second hand car puchases
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Posted 8 years ago
accurate report received in seconds with all relevant information you need to purchase a car safely , i would use this company again
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Posted 8 years ago
Got back to me an let me retrieve my car check so I take it all back the service was decent
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Posted 8 years ago
Cazana is rated 4.2 based on 3,561 reviews