Celcom Reviews

Name: Celcom
Rating: 1.21

1.2 Rating 212 Reviews

5 %

of reviewers recommend Celcom

Company Reviews

Questions

Metrics

1.2

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Celcom 1 star review on 30th September 2024

Anonymous

Celcom 1 star review on 27th September 2024

Rose

Celcom 1 star review on 6th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Celcom is the worst telecommunications company I have ever dealt with. Given incorrect information from everyone I spoke to in several celcom outlets and their bluecube office. I have tried to cancel my post paid service at their office due to terrble coverage in Senibong Cove, and my mobile picking up Singapore towers whilst still in Malaysia. Customer service is non existent and their sales staff are inept. I was told I had to purchase a post paid sim as I as a foreigner, and pay a 150 ringitt deposit which is not true. Have since purchased a Maxis prepaid sim and their coverage and customer service has been excellent.”

Helpful Report

Posted 8 months ago

“Aku je ke yang internet ok, bayar 60 😂😂 campur tax dalam 63 camtu”

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Posted 8 months ago

“Since they collab with DIGI the network is the worst !! Celcom & digi suckssss !!!”

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Posted 9 months ago

“The worse internet provided ever. Since join venture with digi. Celcom become much worse than before. Also it affected digi at my area. Before this i can watch youtube video at 1080p hd with no lag using digi. After celcom join venture with digi, i can only watch video using 360p. If use 720p, video start lagging. And celcom internet? I can watch youtube video at 240p. Download 10mb app at playstore take 30 minutes. Well done celcom. Will change to other provider after this.”

Helpful Report

Posted 9 months ago

“this is officially the worst internet service provider ever. It's barely able to load a normal webpage now. AND it took 10 whole minutes to even download 4 MB stuff that's right 10 WHOLE minutes to download 4 MB files. Even this back in 2023 works better. If you're switching to Celcom, Please don't, you will regret it.”

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Posted 9 months ago

“Ever since celcom joined with DIGI it has been such a USELESS. Better stop giving people fake hope . And if ade sapa nak tukar lain plss not to DIGI AND CELCOME .. U MOBILE is way better than is both useless.”

Helpful Report

Posted 9 months ago

“Bayar bil bulan2 line lembab nak mampus. Dah 2024. Kepada yang nak tukar ke Celcom. Please DONT. Switch to Umobile for better internet”

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Posted 9 months ago

“Bayar dah mahal pastu lambat bayar kena bar. Internet slow nak mampus. Tolong bagi aku bercakap dengan ceo kau ni musibat internet basic umobile tu lagi laju la sibat”

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Posted 9 months ago

“Bodoh punya service!!! Tiap2 bulan bayar tapi line mcm siput nak haram!!! Bila lambat sikit je bayar kena bar mcm bangsat celcom ni!!!”

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Posted 9 months ago

“Every interaction I had with employees working there was just miserable. They don‘t know a thing so everyone says something different. This already cost me plenty of money. I even had a dissapointing connection with my iPhone 13 Pro. I finally decided to switch and they send me to their HQ for that. This is just ridiculous.”

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Posted 9 months ago

“Face recognition service is horrendous. I took selfies in well lit conditions, but it didn't work. Now I am blocked from services. Worthless prepaid SIM card.”

Celcom 1 star review on 11th February 2024

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Posted 10 months ago

“horrible service levels.. always stops working for random periods of time.”

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Posted 10 months ago

“worse than zero their network so bad you cant even pay celcom for more bad coverage and complete lack of any support”

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Posted 10 months ago

“Line slow mcm siput!! Setiap hari ada masalah line. Padahal bayar setiap bulan!! Cuaca pon elok je, tak hujan!! Tu pon slow juga!!! Benci celcom!!”

Helpful Report

Posted 10 months ago

“It’s 2024 very NOT recommended. Internet connection so slow, Expensive and relevant anymore . Even stock traders sell their CELCOM STOCK because they can’t make any profit. For those want to use celcom services,please choose any besides than this network. CelcomDigi Trash. UNIFI BEBAS is must BUY now in 2024 . It’s way more faster, way cheaper and no expire topup .”

Helpful Report

Posted 10 months ago

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Posted 10 months ago

“Worst telco ever.. credit always been lost n burnt without any activities or subscriptions. Just now they charged me RM33 for my 2.55minutes call from Saudia Arabia to Gombak,Malaysia”

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Posted 11 months ago

“As a student saya sangat kecewa dengan pengubahan yang dibuat oleh pihak celcom baru baru ini. I’m always purchased unlimited internet with RM35 and you gave me only 1 gb hotspot and what’s the worst i can’t even purchased add on for another hotspot ? whatttt? do you think with your RM35 unlimited internet i can do it my assignment with that? WITH ONLY 1 GB HOTSPOT???? AND CANNOT ADD ONNNNN? I NEED TO DO MY ASSIGNMENT ON MY LAPTOPPPPPPPPPP AND NEEDS TO CONNECT IT WITH WIFI BECAUSE MY UNI DOESN’T HAVE ANY WIFIII AT CAMPUSSS AND IM SO STRESSED OUT RIGHT NOWWWWWWWWW WHYYYY YOU GUYS SUDDENLY UPGRADED THE SYSTEM LIKE THATTT AND ITS BECAME MOREEEE WORSEEEEEESEEEEEEEEE”

Helpful Report

Posted 11 months ago

“celcom ni babi dah topup sebulan unlimited pun line slow lagi ye babi, bazir duit sial pakai simcard celcom, untuk yang nk beli simkad tu baca review aku ni dulu lepas tu tepuk dada tanya selera, kepala bana betul babi bazir duit kimak mmg hilang sabar betul aku ngan bende bodo ni”

Helpful Report

Posted 11 months ago

“Line like fuckk. Celcom the worst telco brand ever in the world.”

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Posted 11 months ago

Celcom is rated 1.2 based on 212 reviews