Cheap Rugs Australia Reviews

Name: Cheap Rugs Australia
Rating: 4.77

4.8 Rating 545 Reviews

95 %

of reviewers recommend Cheap Rugs Australia

4.8

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cheap Rugs Australia 5 star review on 11th September 2024

142

Anonymous

Anonymous // 01/01/2019

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“Cheap Rugs has a broad selection of rugs and good price points.”

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Posted 1 year ago

“Great rug, good quality and love the colour. Excellent service and prompt delivery”

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Posted 1 year ago

“We found the rug we think we were looking for at a very good price as well. The Rug was exactly right for our room. The service was very efficient, just a few days - most impressive. Thanks”

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Posted 1 year ago

“Fantastic service. Great rugs!!”

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Posted 1 year ago

“After doing a lot of online research plus visiting a few carpet shops I ordered from Cheap Rugs Aus. So very pleased with my purchase. Delivery was easy and I could track delivery.”

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Posted 1 year ago

“My order was promptly filled and received in good condition and very fast. Kept me informed the whole time. The product was exactly as described. Quality was good and in fact will be reordering another one soon.”

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Posted 1 year ago

“Good communication and fast delivery. Rug looks great in my hallway.”

Cheap Rugs Australia 5 star review on 17th March 2023

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Posted 1 year ago

“Very happy indeed with our new rug, super soft and has transformed the living room”

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Posted 1 year ago

“Whilst your service prompt in sending rug i returned it to you over 2 weeks ago and as yet have not had my .only refunded Could you advise when this will happen”

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Posted 1 year ago

“I was impressed on how easy it was to purchase my rug. The online ordering was so easy and free delivery was a great bonus. Very fast delivery and the product was exactly as the pictures.”

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Posted 1 year ago

“I love, love, love my new rug. Delivery was excellent 👍👍”

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Posted 1 year ago

“Excellent prices great selection”

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Posted 1 year ago

“Such an easy online ordering system, didn't take long to get here at all and the delivery driver was wonderful. Highly recommend this company. The rug was exactly the same as in the pictures.”

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Posted 1 year ago

“I purchased a rug for my hallway however before purchasing I enquired about the return policy in case the rug did not suit my house. I was told by Alex that there was a courier fee of $17 to return the rug which I agreed to. However once I returned it, I was charged $50! Alex neglected to tell me they charge 15% of the purchase price in addition to courier fee. I've never come across a modern day e-commerce business that charged a % of the item to return it, not to mention lying to the customer when they ask. I'll be leaving a google review as well so no one else gets robbed the way I did.”

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Posted 1 year ago

“Very happy with the whole experience from order to delivery. Our order was handled professionally and efficiently. Very happy with the rug. When I need another rug you will be the first to buy from Thank you Carl”

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Posted 1 year ago

“Customer service was brilliant. It looks great and is so thick and soft. Would buy it here again next time. Well done Cheap Rug Australia you didn't disappointed me👏👏 Thank you!”

Cheap Rugs Australia 5 star review on 23rd February 2023

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Posted 1 year ago

“Service was excellent. From the time I ordered the rug, until delivery, was 3 days. I love my new rug. It looks stunning, and is so soft”

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Posted 1 year ago

“Very happy with my rug. The quality is amazing and such an affordable product. I was surprised how quickly it got delivered. Definitely a happy customer”

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Posted 1 year ago

“Prompt delivery. Rug arrived well packaged, in good time and delivered to the door. The rug itself is really nice, soft, plush and has already flattened out quite well. I would gladly recomment this company for your next rug purchase. There is a wonderful range, covering colour, size and dimensions. Thank you.”

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Posted 1 year ago

“Am very happy with the feeback received from Cheap Rugs Australia and with my rug. Unfortunately had a very bad experience with the courier chosen to deliver my purchase. This is not the fault of Cheap Rugs Australia. Next time will have to send to a PO Box.”

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Posted 1 year ago

Cheap Rugs Australia is rated 4.8 based on 545 reviews