CheapApples.co.uk Reviews

Name: CheapApples.co.uk
Address: Unit 13 Valley Road Business Park62 Valley Road, Plympton
Rating: 4.61

4.6 Rating 294 Reviews

90 %

of reviewers recommend CheapApples.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 294 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01752 311520

Email:

orders@cheapapples.co.uk

Location:

Unit 13 Valley Road Business Park62 Valley Road
Plympton
PL7 1AB

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CheapApples.co.uk 1 star review on 16th July 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not trust this company. They offered me £141 for my iPhone 6 when I posted them the phone they tried to say the phone was faulty and the battery wasn’t good enough which is absolute rubbish. I had the phone for 12 months and it’s in excellent condition. They offered me £30 instead of £141 - joke of a company don’t trust them - sell your mobile to a more reputable company not theses con artists.”

Helpful Report

Posted 6 years ago

HI John thanks for your review. You admitted in your return the email that the device had marks to the top and the battery doesn't last long at all. This confirmed our findings and diagnostic report, however we happily returned the phone to you FREE of charge within 48 hours. Thanks CheapApples

Posted 6 years ago

“I have used Cheap Apples on two occasions and found them to be excellent in terms of choice as well as outstanding customer service!”

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Posted 6 years ago

“Wouldn't pay what I was quoted, I get that sometimes this happens, but one of the reasons was Wi-Fi strength was poor. Asked how you can determine or test this couldn't give me an answer. I ran a test before I sent it off on my own Wi-Fi and was getting over 50 mbps. Service was good in regards to getting phone sent back to myself. But be wary as you more than likely won't get what you were quoted, that said resent it to a bigger company got full amount, so phone couldn't have been that bad.....”

Helpful Report

Posted 6 years ago

Hi Darren, thanks for the review. It failed our testing and we returned the device to you free of charge. The main thing for devices failing wifi testing is that it may well show a good speed on your home network, but will often only show 2-3 networks instead of many local or connect to a wifi that isn't immediately near to you. Many thanks

Posted 6 years ago

“Great service. Good price paid quickly. Thanks”

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Posted 6 years ago

Many thanks for taking the time to leave us a review!

Posted 6 years ago

“Quick and easy”

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Posted 6 years ago

Thanks for taking the time to leave us a review

Posted 6 years ago

“No clear transparency of what a good condition phone is, the use of diagnostic testing which customers are unable to access means that faults are always found and lower price offered. Don’t use this businesses”

Helpful Report

Posted 6 years ago

Thanks for taking the time to leave us a review. If the phone has any visible damage or cracks this is deemed faulty. If we find the device has a fault or damaged and you don't want to accept the revised price, we return the device to you FREE of charge within 48 hours. Which I believe we did? Many thanks

Posted 6 years ago

“I was super impressed with how quick the service was, they also gave me the exact amount quoted prior to going ahead. I also received a phone call with a simple thank you for choosing cheap apples which felt like a nice touch. I also purchased two iPads for my kids to use and watch movies during long journeys up north to visit family, the condition of them was imaculate and for a lot less than buying direct through apple. Win win!”

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Posted 6 years ago

“Excellent service and communication. Paid within a matter of a couple Of days. Brilliant!”

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Posted 6 years ago

“Very quick and easy to use service.”

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Posted 6 years ago

“Super fast super easy .... thank you very much .... 24 hours and the money was in the bank .... couldn’t have been easier”

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Posted 6 years ago

“CheapApples.co.uk were very easy to deal with. Totally trustworthy and they paid the same day the device was tested. Fantastic service.”

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Posted 6 years ago

“Quick payment. Easy communication. Good service”

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Posted 6 years ago

“It was good and very professional service”

Helpful Report

Posted 6 years ago