Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.07

4.1 Rating 5,216 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tuve algunos inconvenientes en el momento de adquirir el ticket, pero llamaron a resolver mis dudas, entonces se les agrega ese punto a favor.”

Helpful Report

Posted 8 months ago

“Update: months later someone called and actually got us our refund. So I'm raising the rating. If you ever need a refund, be sure to leave a 1 star review, you might actually get your money back. Original: Never never never again. Do not buy from Cheap Flights Faires. They offer a "refundable" option when purchasing tickets so I bought it. But the small print says it only works in a verifiable emergency, so my claim was rejected. So I left a one star review. Then someone from Cheap Flights called me back to help me at least get a credit for the flight on Spirit. However, they insisted I change the review to a four star review before they would even help. So I changed it to a four star review and.... I never heard from them again. So back it goes.”

Helpful Report

Posted 8 months ago

“Flights were very easy to book.Comunication back was prompt. Was told they would do check in. Did not happen . No updates about changes were received. Called to find out about changes .Person was not able to give any answers. Was told to call the airline myself.”

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Posted 8 months ago

“I paid extra for a full flight refund and it was less than 24 hour after I purchased the tickets and they were not willing to refund my ticket I ended up using my tickets and they were diligent about contacting me to resolve the issue.”

Helpful Report

Posted 8 months ago

Dear Tyler, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Your associate tried hard to help me. However, in spite of the fact that when booking I noted the standard 24 hour cancellation policies I was told it was not possible when booking through your company; is that accurate? If correct I can not use your services in the future”

Helpful Report

Posted 8 months ago

Dear Pierre, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Pues es la cegunda vez que acen un cochino trato no me gusto esta última vez me cobran el buelo total y por 643 y yame porque decía pendiente y cuando yame otra vez dijo que no me avían cobrado impuestos y me cobraron otra vez y en total me cobraron 820 se me iso mucho pero ya estaba en reserva y no podía acer mucho por esperar y buscar otra línea”

Helpful Report

Posted 9 months ago

“I had a last minute business trip. I found the lowest fare on Cheap Flight Fares. It is so important we have a variety of web sites to check for these type flights. Cheap Flight Fares is helping the consumer in a time of certain need.”

Helpful Report

Posted 9 months ago

Dear Carol, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 9 months ago

“It was good but didn’t give me option to book my flight with the luggage”

Helpful Report

Posted 9 months ago

Dear Roberto, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but were unable to get you on the call and no option to leave a voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 9 months ago

“Ok but not to able to that it can't be canceled”

Helpful Report

Posted 9 months ago

Dear Inez, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 9 months ago

“I booked Allegiant through Cheap flights Fares and I probably will not do so again. My error, I suppose, since the last time I flew (2 years ago), I purchased economy, but did not have to pay extra for my seat and can take a backpack and a purse as my personal item without paying $77. For one of them. My point is, you list flight prices for comparison, the consumer chooses the best price/time combo for themselves and the airlines pack on more unexpected fees. I have not had this problem in the past with Priceline in the past. Now I'm wondering if you negotiate separate deals with airlines that allows them to present a lower rate but then pad the fare.”

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Posted 9 months ago

“I was only allowed to buy 1 ticket at the sale price. The 2nd ticket cost twice as much. Not a fair fare.”

Helpful Report

Posted 9 months ago

Dear Reviewer, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 7 months ago

“An executive has been working with me on getting my refund back. As of yet it is not refunded but I was promised it would be taken care of immediately. Once I receive my refund I will do another post. Again, I have been reassured the matter is being taken care of.”

Helpful Report

Posted 9 months ago

Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“After speaking with your complany representative to resolve problems, I thought trust was restored in your company, but now nothing has been done to address the problems with the ticket I bought. Is anyone going to follow up?”

Helpful Report

Posted 9 months ago

“I was told after I reserved flights at one price that the price had changed and I would have to pay about $200 more. However, the website showed the cheaper fare was available. After quite a few calls and my insistence that I be refunded, I will be. It was a frustrating experience since it took a lot of time to get resolved. I wasn’t very happy. The one positive thing was that I was always able to get through to Cheap Flights quickly. I did appreciate that.”

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Posted 9 months ago

“Would lke more flight options”

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Posted 9 months ago

“I am assuming becasue it is the 4th of July week the ticket prices are so high. I am flying for a funeral and back home. This frustrates me and then I had to pay for my seats.”

Helpful Report

Posted 9 months ago

Dear Tina, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Most of the process was fine. However, some how on your end you made up completely random email addresses for us and we never received confirmation emails from the airline because of your error. I further contacted your customer service about how to add Luggage to my flights that I just booked the day before and I was told by your representative that I can only book my luggage with FrenchBee Airline at the airport. Which was wrong information and would have cost me twice the cost by doing that. So might first experience with cheap flights fares was less than acceptable.”

Helpful Report

Posted 9 months ago

Dear John, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 9 months ago

“I am frustrated. I booked going to Miami and realized I needed to book to Tampa. I went to America Airlines using the confirmation number and changed from Miami to Tampa. Today you send me. Confirmation to Miami. I called your support line. They assured me the plan is Tampa and thirteen minutes later I got an email saying Miami still. I don’t want charged for 2”

Helpful Report

Posted 9 months ago

Dear Sally, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 9 months ago

“Please be sure that your website and email make clear that the 24 hour window to cancel with a full refund does not apply to departures less than a week away. This was not in the information and therefore cost me additional money.”

Helpful Report

Posted 10 months ago

Dear Paul, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 10 months ago

“Got a pretty good deal but would have preferred far more transparency up front about baggage and seat selection fees. 'Economy' used to mean you didn't have to pay extra for those basic amenities.”

Helpful Report

Posted 10 months ago

Dear Reviewer, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 10 months ago

Cheap Flights Fares is rated 4.1 based on 5,216 reviews