Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.07

4.1 Rating 5,216 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

Write Your review

Tell us how Cheap Flights Fares made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid extra for an aisle seat on both flights & didn't get them.”

Helpful Report

Posted 10 months ago

Dear Richard, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but in vain. we could not leave a message for you as there was no option. In case you have any questions or concerns, please feel free to write to us at care@cheapflightsfares.com or contact our customer support team @ +1 216 302 2732 anytime. Regards, Cheapflightsfares.com

Posted 10 months ago

“I was able to get a lady minute flight, cheaper than anywhere else that I looked.”

Helpful Report

Posted 10 months ago

“Picked refundable ticket for something like $60, and then was told by the airline it would be $99. Too many layers, too confusing.”

Helpful Report

Posted 10 months ago

Dear Reviewer, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. Please let us know if there's anything else we can do to improve our service. Share your suggestions at care@cheapflightsfares.com. We would love to hear your feedback so that we can use your valuable feedback to deliver an even better experience next time. Regards, Cheapflightsfares Team

Posted 10 months ago

“Very disappointed. Booked a Canadian flight from Abbotsford Bc to Brandon Manitoba. Never saw us funds until after it had been booked. Why why why???after talking to agent she said she would give me a credit for $100 for future trip. That helped”

Helpful Report

Posted 10 months ago

“Would not accept my email address and now it doesn't recognize the email address it did finally accept when I made the reservation.”

Helpful Report

Posted 10 months ago

“The app did not show me to pick my seat nor adjust my luggage needs. Somehow you need to allow that to happen before final payment. Thank you.”

Helpful Report

Posted 10 months ago

“You say you have free cancellation within 24 hours, but then in the small print you advise there is a fee. That’s not FREE! **Update** After speaking with representatives from the company I have been advised the charges are from the airlines. The company and I have reached a resolution to my issue and will be making it more clear on their website in regards to the issue.”

Helpful Report

Posted 11 months ago

“Flight was very inexpensive, but 30 minutes after booking, a representative called to let me know that the fare for my flight for the airline I had selected had increased after I had already booked at the rate listed on the Cheapflightfares site. The price that I was quoted was twice the rate I booked at. Ultimately they let me remain booked at the rate originally posted, but only after I protested. Rates should remain as advertised at the time of booking. Using that sort of bait-and-switch advertising is highly unethical.”

Helpful Report

Posted 11 months ago

“Booked my flight through this site and after getting confirmation that my flight was confirmed the next day got an email that the flight was cancelled. After calling them they said yes the flight was canceled and they would need to put me on a different airline, this was approximately $400 more and at a different airport. After agreeing to this because I needed to fly on those dates I thought about it and called the other airline directly and they said that flight was never canceled. Called them back and did manage to get a full refund and booked the original flight directly from the airline.”

Helpful Report

Posted 11 months ago

“I booked a flight with French Bee thru your Ute only because I’d be able to upgrade and that wasn’t possible. Now, I wouldn’t complain about this booking if I hadn’t found Air France fare, including carry on at the same price as French Bee’s flight plus carry on purchases. This is a great disadvantage to me now because French Bees planes pack you into 16 inch seat with a bunch more people compared to Air France’s. You can understand my frustration to learn your supposedly cheap prices have no real value at all.”

Helpful Report

Posted 11 months ago

Dear Luis, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“Online booking was good but you changed my chosen flight after I paid and received the confirmation email. The departure time change is very inconvenient, causing massive disruptions in my day's schedule and subsequent difficulty in getting to the airport. Your representative who I spoke with tried to be very helpful but the damage was already done. Its sad that my first experience with your company has been disappointing.”

Helpful Report

Posted 11 months ago

Dear Jorge, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“Deceptive. I had one checked bag but inadvertinely checked auto check in to bypass counter. Since I have a checked bag I have to go to the counter anyway. Called and asked for that charge to be removed. I was told the fee could not be refunded. I said I was not happy with them and hung up. I was quickly called back and told the charge would be removed. I checked the new bill and the charge was simply renamed but remained. I consider that deceptive. I called back and was rudely informed that I will have to wait for the refund. I received 6 emails and another phone call asking me to post a more favorable review. The charge was eventually refunded. But why was I billed instantly but it took 2 weeks to be refunded?”

Helpful Report

Posted 11 months ago

“It seems like such a sketchy site, and it didn’t help at all that my first form of payment supposedly declined and they asked for another, I put that one in and was accepted but the first form of payment was charged anyway”

Helpful Report

Posted 11 months ago

Dear Reviewer, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“Generally a good site to check out. Unfortunately this last time my fare was in a constant circle pending my payment for over 35 minutes. It then stated a higher fare.”

Helpful Report

Posted 11 months ago

Dear Julie, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“many unknowns as to what i was signing up for, although i knew i wanted refundable fares. when i discovered so many of the add ons and luggage impediments to my travel i wanted to cancel right then and there and get my refund. i was met by a lot barriers to just simply refunding my fare; a significant amount was NOT going to come back to me, as it was explained to me as "an insurance policy." i quite begrudgingly accepted those terms, but made very clear mention that i would be contacting my american express co to complain. after i hung up, the agent called me back to advise that a full refund would be forthcoming. i rebooked successfully with the airline directly and got exactly what i wanted to purchase.”

Helpful Report

Posted 1 year ago

“Decent price and easy transaction. Might help knowing check in time too.”

Helpful Report

Posted 1 year ago

Dear Mikel, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our our customer support team @ +1 216 302 2732 anytime or write to us at care@Cheapflightsfares.com.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Easy to book but no as cheap. Beware of add ons like reservation insurance which they declined to reverse.”

Helpful Report

Posted 1 year ago

“I booked my trip on April 3,2024, and two days later I'm being told I have to pay 18.00 more after I already payed for the trip. That's not good business at all. I'm very disapointed.”

Helpful Report

Posted 1 year ago

Dear Linda, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Lots of add on fees after the fact , stinker”

Helpful Report

Posted 1 year ago

Dear Ronald, Thank you so much for taking the time to rate Cheap Flights Fares with four stars! We truly appreciate your feedback. We understand your concern about hidden fees, and we apologize for any inconvenience this may have caused you. At Cheap Flights Fares, we continuously strive to provide our customers with the best possible travel deals. Transparency is extremely important to us, and we are actively working on minimizing any hidden fees that may arise during the booking process. We're glad to hear that overall your experience with us was good, and we hope to serve you even better in the future. Should you have any further suggestions or questions, please don't hesitate to reach out to our customer support team who will be more than happy to assist you. Thank you once again for choosing Cheap Flights Fares. We value your business and look forward to serving you again soon! Best regards, CheapFlightsFares.com

Posted 11 months ago

“It's to no one's fault, I hope, but the process is flawed. I booked and paid for flight tickets with confirmation in an email. Unfortunately the deal was no longer valid afterwards.”

Helpful Report

Posted 1 year ago

Cheap Flights Fares is rated 4.1 based on 5,216 reviews