Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.07

4.1 Rating 5,216 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price charged in CAD was slightly different than the one given by the website (~3% difference) as I was charged conversion fees from canadian dollars. I would have appreciated to be charged in CAD as told in the mail of confirmation. I did appreciate Cheap Flights Fares team's reaching extremely quickly to me to settle this, though!”

Helpful Report

Posted 5 months ago

Dear Mathieu, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 5 months ago

“It was fine until for medical reasons I had to cancel, it was within 24 hours the gentleman on the phone was not very nice, I explained to him I’m a veteran and had some operations in February. I did get the refund I hope it’s in my bank shortly”

Helpful Report

Posted 5 months ago

Dear Cheryl, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 5 months ago

“I bought You My flight from Minneapolis to Denver and Houston and did pay for My favorite seats 10A and 10F. For $297.94. Frontier Airlines send me a confirmation whit a total cost of $117.96 and another seats. Then, I beg You, please return me, the mounts paid for the seats. Tank You for your atención and comments”

Helpful Report

Posted 5 months ago

Dear Julio, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 5 months ago

“This will be my first time using this company to be fare I have to wait to see the service this coming week. I believe the price was okay for now.”

Helpful Report

Posted 6 months ago

Dear Quint, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 6 months ago

“There were too many ads on the site. It’s a little false advertisement and maybe this is not about Cheap flights but more about Frontier. It is ridiculous that there is a fee for everything. A fee for carry on. A fee for the seat. A fee for web ticket. A fee for picking your seat. For god sakes. It took me longer to reserve the flight because of it. And basically it’s a bait and switch tactic. I was already too committed and late to purchase my ticket. So my fault. But I will not fly with frontier again. And most likely not use cheap flights.”

Helpful Report

Posted 6 months ago

“My connecting flight from Houston to Corpus Christi was not the greatest experience. One of the ladies at the gate was rather rude and had horrible customer service. The stewardesses were grumpy and gave poor customer service as well…. However, the fist leg of the flight went great and the staff was amazing.”

Helpful Report

Posted 6 months ago

“High but it was the last minute so I’ll plan ahead next time”

Helpful Report

Posted 6 months ago

Hi David, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 6 months ago

“The price is ok not that much cheaper than booking directly from airline”

Helpful Report

Posted 6 months ago

“Very unhappy with the service. Got quoted a price online but payment wouldn’t go though so had to call. Price then went up twice when on the call paying for the flights. The person on the call said everything had went through but no confirmation was sent. Had to call up again and agent said the price of the flights had went up again as the flight was busy and we might not get a seat which was a lie as the flight was very empty. So disappointed to see you are trying to scam people trying to get home away from the upcoming hurricane. I have now received a call from a manager to resolve the issue. She was very helpful, understanding and took definitive action.”

Helpful Report

Posted 6 months ago

Dear Kevin, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but could not connect with you. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 6 months ago

“I am revising my review because after I gave such a bad review, the company called and tried to handle my complaints to help me feel more satisfied. The gentleman that called was very skilled at not becoming angry at me or the situation and did his best to rectify the problem. Every company should have someone like him to smooth over complaints. I suppose that since it has been a couple of years since I have flown, everything is changes and no doubt it is my lack of knowledge of how things work now that gave rise to my dissatisfaction. So I have changed my rating. But I will be take more time while booking a flight and will book well in advance and investigate the competitive pricing before booking with anyone. Luckily, we will be flying quite a bit in the new year so I will get some experience. Won't use your service again. Want a price that includes a chair. Are you going to charge me each time I use the restroom? Do I have to also pay for the pretzels? I ended up paying more for the flight one piece at a time than just paying Delta full price.”

Helpful Report

Posted 6 months ago

“Didnt receive a flight number confirmation. Almost lost flight due to not having the confirmation”

Helpful Report

Posted 6 months ago

Dear Edgardo, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 6 months ago

“Cheap Flight recommends Frontier Airline as a airline company with most affordable flight price. Booking police reflects the Baggage Police of the policy and charges of the airline booked to the police. The company Frontier Airline has a hidden charge: it adds 70% of the price for the flight on the carry-on bag.The addition is mandatory if you have any usual carry-on bag. That is the first airline company on my experience that makes that. Be carefull, instead of the cheap price as was advertised you are getting pretty expensive ticket.”

Helpful Report

Posted 6 months ago

Dear Aleksandr, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a full voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 6 months ago

“Cheap Flights got me home when my other flight got canceled.”

Helpful Report

Posted 6 months ago

“WE PURCHASED OUR FLIGHT HAD TO CANCEL DUE TO ILLNESS CUSTOMER SERVICE WAS POOR THEY DID NOT WANT TO CANCEL OUR FLIGHT EVEN THOUGH WE CANCELED WITH IN 24 HOURS THEN THEY SAID IT WOULD TAKE 2 TO 3 WEEKS TO REFUND THIS TRIP THIS THIS WAS DONE VIA CREDIT CARD I HAVE Changed my review to three stars sensor credit on our credit card was done in three days not 2 to 3 weeks. We appreciate your timely response to this.”

Helpful Report

Posted 6 months ago

Dear Keith, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 6 months ago

“Prices were ok. Navigation of the website was challenging.”

Helpful Report

Posted 7 months ago

Dear Wayne, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 7 months ago

“Prices are confusing”

Helpful Report

Posted 7 months ago

Dear Stuart, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 7 months ago

“Customer service is good. There is somebody to assist you immediately.”

Helpful Report

Posted 7 months ago

“We had some issues but the cheap flight team took steps to make it right which was appreciated.”

Helpful Report

Posted 7 months ago

Dear Shannon, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 7 months ago

“Get back to me when i return. I'll know if all is well !!”

Helpful Report

Posted 7 months ago

“Unfortunately, after searching for specific dates, I went through the entire booking and did not notice that I was directed somehow to the week after the dates I initially selected. Then saw the discrepancy when I got the booking confirmation:-(. Had to call and select all again, and paid 80usd more:-( I feel I could definitely recommend for open ended date selection, but for specific dates- I found it difficult to know if I was booking correctly.”

Helpful Report

Posted 8 months ago

Dear Michelle, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

Cheap Flights Fares is rated 4.1 based on 5,216 reviews