Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.06

4.1 Rating 5,210 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time booking through this app. Easy enough, but since I haven't actually flown yet, can't write a full review.”

Helpful Report

Posted 2 days ago

“The booking was a bit laborious. The web site kept getting ads and I would need to go back to the start. Eventually made it. However, there was a disagreement with the airline (SAS) on the airfare. THe price was increased after we had made our payment. I contacted them, and they were able to still get a good rate for the flight. The people on line did a good job”

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Posted 5 days ago

“Had some issues off the bat and still waiting for my E-ticket in my email but Mia was great and put my mind at ease. She said she would work on it and sent me all of my specific flight information and confirmation numbers so that I could go right to the airline website and check to see that it was confirmed so I could ease my anxiety. She was very nice and helpful. Just waiting to be emailed my ticket!”

Helpful Report

Posted 1 week ago

“Did I get my fare at the price I was promised? Yes but it took about two hours worth of phone calls and was not convenient at all. Now I feel terrible for being blunt on the phone but needed to get my point across about how horrible and inconvenient this process was”

Helpful Report

Posted 1 week ago

“I recently purchased an overseas flight from Cheap Flights Fares, and the price was excellent. However, I experienced several problems with the transfer of the flight info to my account with the carrier such as my name being recorded incorrectly, even though it shows propertly on the receipt from Cheap Flights Fares. They also did not transfer my loyalty number or Global Entry numbers even though I had entered them. After a chat and a phone call, I still have not corrected all of the issues.”

Helpful Report

Posted 1 week ago

Dear Jerrold, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 week ago

“It originally gave me the correct dates but didn't book it yet and then attempted to book the wrong dates. If there was not an issue with the airlines and if they didn't have good customer service that attempted to call me back this would not likely have been found. So although there system has a massive problem with dates and getting the flights on the same day as advertised, it looks like they are aware of this and have people reaching out to fix it.. Multiple emails also coming in pairs makes it really fill your inbox and makes it more difficult and suspect to fix but i have not flown yet so hopefully it will work.. Considering my flight is next week its a bit early for me to know if this service actually works with a successful trip.”

Helpful Report

Posted 1 week ago

“I knew I did not need to "buy" a seat. But the app Did not let me go forward unless I did buy 2 $40.00 Seats, which I did. This flight was imporntant, and I had no choice but to pay for the seat”

Helpful Report

Posted 3 weeks ago

Dear James, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 week ago

“The only thing that I can say is the agents they’re very intelligent and knowledgeable about the product and what they’re selling it just they are in such a hurry. They don’t give little details -that if you buy economy, you can’t make changes , but for certain amount of dollars you can upgrade and then you can get a refund . I can’t control inclement weather – sickness- to get your travel plans changed it’s like buying a brand new ticket. I’m not happy with that. I don’t know if it’s something you can do but it’s annoying so I’m not completely satisfied with your service.”

Helpful Report

Posted 3 weeks ago

Dear Marilyn, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 week ago

“Price of flight was fine but I was appalled about my luggage . I had to pay 67.00$ for one hour flight for a checked in luggage. Unbelievable!!”

Helpful Report

Posted 3 weeks ago

“I booked my flight the day before departure but it took over 4 hours to get the eticket and then I still had to check in and get a seat assignment, which I did two hours. before my flight. I was worried that I was being scammend. Not sure it was worth the $50 I saved.”

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Posted 4 weeks ago

“It is quite unnerving having someone call and email with "urgent" request. This phrasing screams SCAM. The person I spoke with on the phone had a thick accent which did not help the situation and quite honestly didn't make me feel any safer with this transaction. I am still "assuming" my flight is booked with Frontier. I have a confirmation but still a bit uneasy.”

Helpful Report

Posted 1 month ago

Dear Wendy, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“It's not cheap tickets.”

Helpful Report

Posted 1 month ago

Dear Daniel, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“I thought it it went very well until I noticed the wrong departure airport was booked. I asked for flights out of HOU and my booking had me departing from IAH. Luckily, I saw it right away. Then, I just changed my flight directly through the airline. I dont fly much anymore, but if I reluctantly fly agin, I'll buy tickets directly from an airline.”

Helpful Report

Posted 1 month ago

“The platfrom was easy to book from and the price was interesting. However, the process was long and complicated. It involved several calls and email exchanges and the tickets were only issued the next day which added a lot of stress. The staff were helpful, responsive and polite, although tried to push for a different option than that requested which added to the frustration.”

Helpful Report

Posted 1 month ago

Dear Reviewer, Thank you for taking the time to share your review with us. We truly value your feedback as it helps us understand our strengths and areas where we can improve. We are grateful for the positive aspects you highlighted in your review and are delighted to know that certain aspects of your experience met your expectations. At the same time, we sincerely apologize that your overall experience was rated as average. Please know that we take your suggestions seriously and will actively work on the areas you’ve pointed out to enhance our services. If there’s anything further you’d like to discuss, please feel free to reach out to our support team. We are here to assist you at any time. Once again, thank you for your honest feedback. We hope to have the chance to serve you again and provide you with an experience that truly exceeds your expectations. Regards, Cheapflightsfares.com

Posted 1 month ago

“It was good service, but never received my E-ticket”

Helpful Report

Posted 1 month ago

“I received too many emails and text messages. I don’t think it is necessary to send this many notifications.”

Helpful Report

Posted 2 months ago

Dear Elham, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 months ago

“Billing and confirmation didn't really go as smooth as it should have”

Helpful Report

Posted 2 months ago

“I successfully booked tickets but found the process of receiving them a little opaque and broken. I booked tickets for two people, and when the e-tickets arrived I went to the airline's website to pull them up, but kept getting an error that the ticket number didn't match the name. I finally called the airline's customer service and found out that everything was correct, except that the e-ticket email from Cheap Flights Fares had the ticket numbers backwards, i.e. the ticket number they said was mine was actually my partner's, and vice versa. So, got the tickets fine, but that was weird and stressful to figure out and seems like the kind of error that should be easy to avoid. Also there were a lot of typos I noticed in the email that made me worried this was a scam website, even though it isnt.”

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Posted 3 months ago

“Agent was very helpful but the background noise made it very hard to understand what she was saying and had to have her repeat several times.”

Helpful Report

Posted 4 months ago

Dear Joseph, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“The price charged in CAD was slightly different than the one given by the website (~3% difference) as I was charged conversion fees from canadian dollars. I would have appreciated to be charged in CAD as told in the mail of confirmation. I did appreciate Cheap Flights Fares team's reaching extremely quickly to me to settle this, though!”

Helpful Report

Posted 5 months ago

Dear Mathieu, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 5 months ago

Cheap Flights Fares is rated 4.1 based on 5,210 reviews