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CheapOair Reviews

1.1 Rating 137 Reviews
2 %
of reviewers recommend CheapOair
1.1
Based on 137 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Difficult
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CheapOair 1 star review on 9th April 2025
Emir Rizvic
CheapOair 1 star review on 14th March 2025
Josane Cordeiro
CheapOair 1 star review on 14th March 2025
Josane Cordeiro
CheapOair 1 star review on 6th March 2025
Anonymous
CheapOair 1 star review on 6th March 2025
Anonymous
CheapOair 1 star review on 6th March 2025
Anonymous
CheapOair 1 star review on 6th March 2025
Anonymous
14
Anonymous
Anonymous  // 01/01/2019
The worse travel agent dealing with is all corrupt customer services
Helpful Report
Posted 10 months ago
I tried ticket for Casablanca Lisbon Boston tour, price show$1140, I booked and next payment page it tells me PRICE WENT UP $1540. I tried 4 different flights, same thing. They advertised wrong. Will not use them. Go orbitz or some other.
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Posted 11 months ago
Scammed over 3600 usd, only to know there is no flight for me at the airport.
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Posted 11 months ago
Cheap0air airline is not good. I have bad experience. My Mom has flight from ktm Nepal to SFO. She has transit in Dubai. I bought tickets with wheel chair. Because she cannot speak English. In Dubai airport nobody help her she lost. We called to airline but nobody help us. They are so rude also.
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Posted 11 months ago
THIEVES AND LIARS
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Posted 11 months ago
This website is a scam. Do NOT book anything from these guys. I spoke with over 10 “customer service reps” who are essentially a bunch of scammers. These people are all based off in India with phone a number that seems to be US-based, however, your call will land in India. If you made the same mistake that I did, good luck getting any services or you money back.
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Posted 11 months ago
Scamming Indians
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Posted 11 months ago
I canceled a flight before the 24-hour window, they charged me the cancelation fee which I understand. I only received part of the initial refund, and a month later I am still waiting for the rest I called, and they told me to email the latest card statement, and I did. I got an email that it had been escalated: a week later I got another email asking for my bank statement again in the same email chain. I called and I got the same answer it has been escalated, no resolution so far.
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Posted 11 months ago
I fly several times a month. I have recently book two flights with CheapOair. The first one, the dates were change during the booking process. The second one, my last name was missed spelled and they wanted to charge $50 to correct it. I refused the charge and called the airline and they did it for free. I have never had these issues before. I feel this site had something to do with it to charge for corrections or to make changes. I will never use their site again.
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Posted 11 months ago
Very bad customer service. They were unable to do a simple task of changing the dates of the ticket after giving them 3 days. Their phone connection is also very bad as the customer service from different parts of the world is not working properly.
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Posted 11 months ago
Scammers. They try to rip you off. I ma not getting my money back for unused flight overseas. You have to talk to multiple agents and every agent tries to give you highest price. Mu suggestion is: Try to avoid this company if you can.
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Posted 11 months ago
Worst company ever had a passing a signed up an pay extra for insurance. They gave the run around. Talked to supervisor Charlie about getting refund he said send picture of obituary. I did still no refund. I would not use this company it is a scam.
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Posted 11 months ago
After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience.
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Posted 11 months ago
Sell you travel insurance and they don't honor it. Had a flight canceled and been fighting for over a month to resolve!
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Posted 11 months ago
Worst scam on earth One little mistake within 100 regulations that most normal are not aware and your screw Awful disgusting service of no compassion
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Posted 11 months ago
I booked my flight with you guys thinking I was in good hands. The day I booked my flight I didn't notice that my card was declined only for my luggage. On my way to the airport my Uber driver got into a minor car accident which made me miss my flight. When I arrived at the airport I went to the deltas counter and they mentioned my card had declined for the luggage and also had missed my flight so.. they said that I could fly the very next day for a fee of $100 which would include my luggage fee. It's been 2 months and you guys have been trying to charge my card every single day which I don't know why and finally yesterday you guys finally charged my card $50 and then $30 which that's considered theft cause I had already paid delta airlines that and when I called the lady was really rude and said that I will never get my money back . That's called theft and I am going to make sure the public on social media including the TV lets the world know how you guys robbed people and will never stop until you guys are destroyed and my attorney is already going to send you a letter on this situation and the embarrassment cheapoair made me go through when I try to buy food and my card got declined cause cheapoair decided to steal my money with no reason .
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Posted 11 months ago
When we realized that our flight (Spirit)was going to be VERY LATE leaving; I asked 2 times what is the 'Plan B' for our connecting flight? No one had an answer. When we did arrive, there were 4 of us requiring wheelchair assistance, and no wheelchairs were there. Instead we were instructed to go to the Service desk at Gate 1. This was at the complete opposite of where we were. I fell 2 times trying to get there on my own. People in the airport picked me up. Information desk lady told me she could not get me any assistance.
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Posted 11 months ago
THIEFS- before purchasing any flight tickets be careful, they are scammers. They said you have within 24 hours to cancel without fees and full refundable flight tickets which is a LIE. they kept charging me in separate transactions not authorized around $700.
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Posted 11 months ago
flight to Dallas was fine 2 days before the eclipse hit. got to the hotel booked through Cheapo only to have it overbooked. Staff would not even talk to me and could have cared less. Almost no rooms in the area. finally found one after midnight. All sorts of people from around the world in the lobby mad as hell. What a shitshow
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Posted 11 months ago
They are thieves they didnt refund my money back until now 4 years .Try to contact them and they will hanged you up, agent Camile is rude hanging me up for 35 minutes .Not even give a call back. Cheapo air canada. The govt needs to deal with this kind of company.
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Posted 11 months ago
CheapOair is rated 1.1 based on 137 reviews