Checked.com.au Reviews

Name: Checked.com.au
Address: 157, Walker Street, North Sydney
Rating: 4.83

4.8 Rating 439 Reviews

96 %

of reviewers recommend Checked.com.au

Company Reviews

Metrics

Info

4.8

Based on 439 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

1300 266 021

Email:

feedback@checked.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luc from customer support was very thorough & quick at responding & helped to deal with my email enquiry. 5 stars 🤩 thank you Luc!”

Helpful Report

Posted 1 year ago

“Abby was a great help running me through the process. She kept getting back to me so I found things easier. She was very kind and a credit to your organisation. Margaret”

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Posted 1 year ago

“Abby was very helpful and ran me through the process I needed.”

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Posted 1 year ago

“I am unsure who is writing the below review regarding Checked.com.au but I am assuming that other have had differing experiences. I paid extra for a quick turnaround now it is going on two weeks with no communication provided. I would respectfully understand a legitimate hold up but I have heard nothing. Again I did not mind paying more to get a quicker turnaround or at the very least better service but they have failed in every aspect of service. Just writing this review in hope that the next person who is deciding to used Checked.com.au - is provided with this feedback. Again would have been ok if they provided any follow-up communication over the last 10 days but nothing and I am yet to receive what I paid for.”

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Posted 1 year ago

“Hard to believe there would be any positive reviews from my experience - worst for almost ever! Completely GHOSTED after paying for a Priority Service. If you have any problem - good luck getting any real person to respond. Phone number listed is nothing but a message. LiveChat is an even worse JOKE.”

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Posted 1 year ago

“Denzel, Renee and Miranda from the Customer Success Team went above and beyond in their service. They greatly assisted throughout the application process, were in constant communication keeping me updated and the turn around time was very prompt. I highly recommend this Company and the excellent service provided by their team.”

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Posted 1 year ago

“Fantastic service, especially from Sophie A, Millie, and Luc who all helped me quickly and efficiently. Great quality of service”

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Posted 1 year ago

“Amazing customer service, super professional and helpful and quick to help me when I encountered problems. Really wonderful and high quality standard of service. Highly recommend this platform!”

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Posted 1 year ago

“Suzy was very supportive, patient and knowledgeable.”

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Posted 1 year ago

“Suzy was very supportive and helpful”

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Posted 1 year ago

“Fantastic Suzy. She made every details clear to me. More than a 5 star to give.”

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Posted 1 year ago

“Suzy is good, straight to point and help me solve problem quickly”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Suzy was very amazing and helpful with helping me to get the check done. Thanks to suzy.”

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Posted 1 year ago

“The site was relatively easy to use, although not easy to submit the photo. I did feel it was a bit pricey as I needed certificate quickly but no worse than the others. All in all a good service”

Helpful Report

Posted 1 year ago

“My written request was misunderstood and instead of telling me how to go forward from a stuck screen, I was given a list of the ID docs I already had. Hence I rated BAD. I then tried the “chat” and Suzy was a great help. However I lost her trying to find the microphone to hear her. She did say it was a text message which went well. Somehow I then found Ava was my helper and she sorted the screen and gave me the clues I needed to complete the task. I’m glad for the “save” opportunities as it’s hard when I don’t know what to do. The timing of the response was helpful as i was about to be closed out! Thanks to you all.”

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Posted 1 year ago

“helpful with the costumers. hassle free application”

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Posted 1 year ago

“Very nice customer service and also quick response which is really nice as well. Also so helpful! Thanks a lot :)”

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Posted 1 year ago

“Suzy helped me get the check done. Great customer service.”

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Posted 1 year ago

“Suzy was amazing with helping get my check organised. I recommend her and the company.”

Helpful Report

Posted 1 year ago

Checked.com.au is rated 4.8 based on 439 reviews