Bryght Labs - ChessUp Reviews

Name: Bryght Labs - ChessUp
Address: 9113 W 156th Pl, Overland Park, Kansas
Rating: 4.27

4.3 Rating 317 Reviews

81 %

of reviewers recommend Bryght Labs - ChessUp

4.3

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Write Your review

Tell us how Bryght Labs - ChessUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome chess computer. Eagerly awaiting checkers update..”

Helpful Report

Posted 1 year ago

“I was so excited for this purchase that I didn’t mind the 2.5 week wait to receive it. The ChessUp board has failed every expectation I’ve had since receiving it. Playing online is useless as you Will be at a significant time disadvantage and likely lose massive amounts of elo. I have received multiple bans for the apps inability to connect to games, where it then aborts, or fails mid game and doesn’t allow me to make any more moves. This occurs both on Chess.com and LiChess. The AI function seemed fun until it got to the point where it takes 5 minutes for the AI to make a move. No one has time for that long of a game when I could just play stockfish online. So essentially the board has boiled all the way down to only being used to play against friends who don’t understand the game and can see where pieces are able to move. Is that really worth $300? I think not. Chess up has all the potential, but an awful execution.”

Helpful Report

Posted 1 year ago

“I saw the board at youtube and wanted to have it! In the beginning everything was fine. The board is very handsome and every function worked. I am a CM and wanted to play with a board at lichess and chess.com. My problems started wird the firmware-update 1.9.2: Lichess is still fine but chess.com is not working anymore. The board shows the first move of my opponent and is not accepting my first move! This problem is unsolved. The next problem: With a full loaded board I can only play 4 hours and not 8! And I would recommend an improvement to the board updates: If the board uses the actual version, why don`t you use the sentence "It ist no update available"? I am waiting for more developments of the board in the future!”

Helpful Report

Posted 1 year ago

“Incredible, well conceived product.”

Helpful Report

Posted 1 year ago

“This was a gift for my son and grandson. They have had positive remarks. A great product.”

Helpful Report

Posted 1 year ago

“ChessUp is a remarkable learning tool and great fun.”

Helpful Report

Posted 1 year ago

“The ChessUp chessboard has exceeded my expectations! Its seamless integration of physical and digital play provides a truly immersive chess experience. The sleek design, coupled with the app's insightful analysis, enhances both casual and competitive games. A must-have for chess enthusiasts seeking a modern and interactive gaming experience.”

Helpful Report

Posted 1 year ago

“I ordered checker pieces and phone stand and never received them. It has been well over a month waiting for them and i was never told they would not arrive with the chess board”

Helpful Report

Posted 1 year ago

“It’s a great concept, but the software is an absolute mess. Requires connectivity with the app to do anything but a *very* stripped down game against low level AI. Which would be fine…but the app is essentially nonfunctional. Erases games in progress if you get out of range sometimes, almost always reverts back a varying amount of moves if you get out of range of the board. Saving a game to resume later is a crapshoot if it’ll remember the game correctly or remember it at all. The fancy assistance lighting that’s the selling point of the board periodically stops giving assistance even if you’re connected and in range. The board also doesn’t recognize what individual pieces are, just that there’s a piece on the square. I suppose they didn’t say it did, but it still seems cheap for a $400 board to not recognize a pawn vs a queen. I’ve documented all this at length and out of 104 games I’ve started, I’ve been able to finish a total of 2 without some part of the functionality or software failing. Pretty sad. Update: A patch was released that fixed some of the issues….for about a week. Now the board is back to being unplayable if it connects to the app at all. Essentially all it can do is play offline with only the settings that the board can handle without using the app…which is a very small fraction of what it was advertised to be able to do.”

Helpful Report

Posted 1 year ago

Hi there! We hope Veronica was able to debug and resolve everything!

Posted 1 year ago

“I am enjoying ChessUp quite a bit since purchasing the game. It provides for a nice relaxing time and the technology makes it easy to learn. I’m very happy that I’ve made this purchase. My only other comment is that I didn’t receive the bag, poker chips, stand, etc., that I also ordered in my initial purchase.”

Helpful Report

Posted 1 year ago

“I purchased this for my 11 year old and I to play together and it’s super fun! Learning how the board works when assisting is not the easiest, still not sure what the difference in colors mean. The board comes is a very bulky box so I am hoping that the case makes the game more transportation friendly! Also hoping that as the board develops the tutorials on how to use the board are easier to find and fallow. Learning how to use the board is taking a lot more time and effort than I thought it would. Over all I am happy I made the purchase and enjoy the experience with my son!”

Helpful Report

Posted 1 year ago

“Bought it for our children who enjoy playing chess at very different levels. Easy to set up and use. AI opponent and AI assistance are great for learning or for a challenging match. App set up was almost automatic. Still exploring options. Overall a great purchase”

Helpful Report

Posted 1 year ago

“Good product”

Helpful Report

Posted 1 year ago

“Great product. Did know it was on shark tank until I looked it up. It's great for playing, learning,and teaching chess and checkers. For all ages, my 3 year old is already learning the names and placement of the pieces and my 9 year old is starting to learn strategies of both games. Great great great product. Worth the price”

Helpful Report

Posted 1 year ago

“We are family of 5 and to youngest one who is 8yrs old, it’s the best game for us to sit together and have fun.”

Helpful Report

Posted 1 year ago

“This is an outstanding learning tool for my grandsons, who are 4 and 6 years old. We have only used it without the App, but there is plenty of learning opportunities without using the App.”

Helpful Report

Posted 1 year ago

“My son is having a hard time finding his friend who he got the board to play with.”

Helpful Report

Posted 1 year ago

“Excellent. Helping me teach my son how to play.”

Helpful Report

Posted 1 year ago

“I am not sure what to write about Bryght Labs - I can write about ChessUp. Very good board. I like that fields are brightly lighted when moves are evaluated. I like that it is possible to control board without phone as well. That is a very very good advantage against other boards - which is strange why others have not thought about it. Perhaps there could be next stage of development when the lighted fields can send some info, I.e., when board for some reason got messed up (that happens when accidentally few pieces are moved and not placed back when played against ai - then board loses control what is going on and stalls). For example the board is messed up but you want to recover the game to continue from last location - then fields could show what to place where - say fields would have small symbols of knights, pawns etc so that one could place fields to location accordingly and restart. You probably could do it if you use app - but beauty would be to avoid phone altogether.”

Helpful Report

Posted 1 year ago

“First, I was relieved that the product was well-designed and that it functioned correctly upon opening the package since the item was purchased at the beginning of October as a gift to be given to one of my daughters for Christmas. With that being said it has since met all expectations and worked flawlessly for several games per day over the past two weeks. Due to the high-quality construction, we expect to receive many years of trouble-free enjoyment!”

Helpful Report

Posted 1 year ago

Bryght Labs - ChessUp is rated 4.3 based on 317 reviews