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Bryght Labs - ChessUp Reviews

4.3 Rating 303 Reviews
82 %
of reviewers recommend Bryght Labs - ChessUp
4.3
Based on 303 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 72%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
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Bryght Labs - ChessUp 5 star review on 27th June 2023
Jennifer Ebersold
Bryght Labs - ChessUp 5 star review on 29th December 2022
Mickael Cobut
Bryght Labs - ChessUp 5 star review on 29th December 2022
Mickael Cobut
Bryght Labs - ChessUp 5 star review on 29th December 2022
Mickael Cobut
Bryght Labs - ChessUp 5 star review on 29th December 2022
Mickael Cobut
Bryght Labs - ChessUp 4 star review on 10th December 2022
Erwin Liwanag
Bryght Labs - ChessUp 5 star review on 2nd December 2022
Adam Kenney
4
Anonymous
Anonymous  // 01/01/2019
My son turned 14, today. He LOVES this chess board like no other. He calls it the Elon Musk of boards, lol. It works beyond his expectations.
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Posted 5 months ago
Absolutely amazing!
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Posted 5 months ago
It is an excellent teaching tool. I’m very pleased with my purchase.
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Posted 6 months ago
I am a retired teacher, living in a retirement home. I planned to use this chess set to teach some of the residents who either have always wanted to learn chess, or played years ago and wanted a refresher. This set is "sort of okay" for that purpose. First, the pieces are too light. You bump into one piece and three or four fall over; they need to be weighted. Second, the board works beautifully if you're playing but not if you want to do a demonstration: here's how the rook moves, here's how the bishop moves, etc. I'm using my own (regular) board for now, and when the folks are familiar enough with moving the pieces, and are ready to play, I'll bring out this one. I'm sure it'll be great then; it just doesn't work for teaching outside of the "play" format.
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Posted 6 months ago
My son wanted the Chess Up Board to take to his Wednesday nights Chess Meets at a place called SlowPokes in Houston, TX (a really great guy started these meetings for all ages, its really fun to watch the adults & kids that gather to play chess). My son Beckett brought his board to the Chess Night & was a hit! All were fascinated by Chess Up (I know you made a few sales to this group afterwards). Last night he was looking for his Board to go to the Wednesday Chess at SlowPokes & discovered his Golden Retreiver had gotten his Knight! I googled how to get replacement pieces & it wasn't looking promising, however I contacted Support at Chess Up & they responded right away & our replacement Knight is on its way via Fed Ex to Houston! Thank you Veronica for all of your hard work & effort to get us back up & running to Chess Meet at SlowPokes! EXCELLENT CUSTOMER SERVICE HANDS DOWN!
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Posted 6 months ago
I love the product. My kids learned to play chess in couple of days. They were amazed by the lights and AI assistence. I am an FM and I bought the product to play more online training rapid games. However, I do have one question, though... I can't seem to play any games on lichess. You can see on the attached screenshot. The app doesn't allow me to press the "Start Game" button. Can you help me with this?
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Posted 6 months ago
Hi Alim! We tried reaching out on June 11th, however we also pushed a new Android update yesterday to also help what you are facing on Lichess. Please reach out to us at info@bryghtlabs.com if we need to help you troubleshoot, thanks!
Posted 6 months ago
We are enjoying Chess UP. After trying FIVE different sets, this is the one. I am a beginner playing with a very good chess player, and we can enjoy the game! Thank you. Very easy to use, as long as you read the directions, which are very good.
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Posted 6 months ago
The ChessUp chess set is a great product, well taught, well made. Perfect for beginners and advanced players. Jeff, Veronica and the Support Team are just the best, and are Customer oriented, they know their products and are always there to help you out. I’m purchasing ChessUp 2, very eager to receive it next November. I strongly recommend the ChessUp products ;o)
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Posted 6 months ago
I'm loving the ChessUp board so far. I'm learning the finer points of the game and this is a great teacher to get that accomplished. The board and pieces are high quality and feel good in your hands. I'm still figuring out all the different aspects of the board and how it interfaces with the application. There is a series of tutorials within the app that teaches everything from the fundamentals of how all the pieces move and endgame moves with different pieces all the way up to a master level. My only concern so far is that I'll become too dependent on the lights showing me the best moves available. Hopefully, I'll get past that at some point where I no longer need the lights to show me the best move vs. blunders. I'm so glad I bought this, this is a must have for anyone who wants to be a better chess player!
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Posted 6 months ago
Very good! Wish that you didn't need the app to have all of the AI and assistance levels. Other than that it is an amazing board! Highly recommend!
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Posted 7 months ago
Excellent chess computer at affordable price. Definitely, I recommended it to all sort of players from beginner to advanced players . I played for about three to foour hours chess online with my iPad, which was damaging to my eyesight . Now, I spent most of my time playing online with Chess up on Lichess and Chess.com. I would love to play with it on Chess King web site. Unfortunately, this is not available yet. I have many chess applications on my IPad to train myself and wish that I could link to them through Chess Up. That shouldn't it technically be very difficult to have an open internal link to the apps like Stockfish and similar applications or to any other chess application on the IPad, which would open up a whole new world. Still, I am grateful to the staff of Bryght Labs for their great efforts and wish you good luck with you great enterprise. Keep up the good work.
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Posted 7 months ago
It is truly remarkable to engage in real-time chess matches with global opponents using a physical chessboard, all thanks to an app that interfaces with chess.com. This eliminates the need to constantly rely on a computer screen. Additionally, the ChessUp board incorporates advanced technology to offer various features. For instance, it highlights optimal moves based on your selected difficulty level, aiding in skill enhancement. The board's standalone capabilities, thanks to its built-in AI with varying difficulty settings, are highly convenient. Considering its quality, the ChessUp board offers excellent value for its price. In my view, it's an excellent choice for both novices and seasoned players seeking to elevate their gameplay and enjoy the experience.
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Posted 8 months ago
I like what it promises. Yet, not soon after Chessup 2 comes out. Am I missing the upgrade?
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Posted 8 months ago
I love my ChessUp board. I’m looking forward to enjoying it for years to come. I would really like to have an extra set of pieces just in case of damage or loss. I haven’t been able to find them for sale.
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Posted 8 months ago
Hi Rick! We're so happy you love your ChessUp, we hope you get a ton of use out of it! If you reach out to info@bryghtlabs.com Veronica can help you with spare chess pieces if you lose or damage a piece. Look forward to hearing from you!
Posted 8 months ago
While it's been a fair experience having played around five times already, unfortunately, in about three of those games, we encountered issues with the board glitching and the AI feature malfunctioning. This dampened the overall experience a bit. However, the remaining two games were pleasant and enjoyable, successfully delivering fun gameplay. Yet, I do feel that the cost is slightly on the higher side.
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Posted 8 months ago
My Grandson and I enjoy playing chess. We both are learning the games. So far, the only thing that we have problems with is. If we accidentally touch the gear button, it screws up the game. We do not know how to get out of it and must start all over.
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Posted 8 months ago
ChessUp is a great way to teach young children how to play chess. They enjoy learning as the board guides them. My 6 year old nephew loves the game. The game is very well designed. I'm very satisfied with ChessUp. I'm considering buying my nephew his own set for Christmas so he can play with his dad when his pilot dad is away from home.
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Posted 8 months ago
Bought this for my 6 year old who has recently started playing and loving chess - he was immediately obsessed with this chess board! I’m so glad he can now play against the computer and we can set the difficulty level - he has won and lost a good balance so he is continuing to remain engaged without being discouraged. I have found sometimes the settings are a little buggy or frustrating to set right (for both the 6 year old and myself who did read the instructions!) but nothing we can’t stumble thru. I also wish it came with a bag to store the chess pieces - this feels like an obvious miss. But overall extremely happy customer.
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Posted 8 months ago
Excellent to do business with. Quality product and great customer service!
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Posted 8 months ago
Absolutely incredible. I’m a novice’s novice when playing chess and this has helped me teach my 5 year old in chess in ways I didn’t know possible. Highly recommend!
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Posted 8 months ago
Bryght Labs - ChessUp is rated 4.3 based on 303 reviews