Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 948 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The furniture is great but the delivery charge was not. $395.00 for 1 chair is not reasonable.”

Helpful Report

Posted 1 year ago

We're so glad to hear that you're enjoying your new chair! While we certainly understand that the delivery cost can seem high, we wanted to highlight a few details about it. It's a white glove service, which includes bringing the furniture inside and setting it up. Importantly, delivery prices are a flat rate for an unlimited quantity of furniture, which offers a considerable value for larger orders.. We have tried more cost conscious common carrier methods in the past and found that more often than not, the furniture was damaged in transit. We strive to keep the quality of our delivery as high as the quality of our furniture, and we hope that this helps shed some light on where that cost comes from. We are grateful for your business, and please don't hesitate to reach out if there is ever anything we can do for you! Warmest wishes, The team at Chilton Furniture Co.

Posted 1 year ago

“When I called Chilton to ask questions about ordering bedroom furniture, I spoke with a very pleasant and knowledgeable saleswoman. Since I live some distance from the showrooms in Maine, she suggested that I order wood samples. Four samples came in two days. They do charge $5.00 per sample but issue a credit if I order furniture. And I definitely will be ordering furniture for two bedrooms!”

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Posted 1 year ago

“My cabinet is perfect. Great salesman with knowledge and follow-up, fast delivery by careful and strong guys.”

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Posted 1 year ago

“Adam on Bobby showed up right on time and we’re friendly and helpful. We appreciated their willingness to mask up in the house. The chairs we bought are solid and great.”

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Posted 1 year ago

“We have purchased a bedroom set, parson's bench, two office desks with two chairs, a 2 draw file cabinet and recently a 4 ft bookcase, all in cherry. All our purchases were well made, very nicely finished, matched in color, style and well built. Having moved from Maine to Florida the satisfaction we had enjoyed convinced us to order the file cabinet despite the high cost of shipment. Highly recommended. Tom & Bev”

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Posted 1 year ago

“They delivered the cabinet on time. The two delivery men were very helpful and courteous. The cabinet is gorgeous and looks great in our tv room. We couldn’t be more pleased!”

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Posted 1 year ago

“Great service, geat quality!”

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Posted 1 year ago

“We purchased two cherry, spindle armchairs on short notice just before Christmas and are very pleased with the service, quality and comfort. They fit our breakfast room, old, drop leaf, gate leg table perfectly and are very comfortable. We will be purchasing to more without arms and they will fit into the table end openings. We could not be more satisfied!”

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Posted 1 year ago

“Fast and accurate fulfillment of my order.”

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Posted 1 year ago

“Top quality products, professional and courteous staff!”

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Posted 1 year ago

“We have been buying furniture for close to 40 years from Chiltons. We sanded, stained and polyed many pieces for many years and still have them around the house. As always we had great service when we were there recently to continue the traditions by purchasing chairs for our daughter & family dinning room set.”

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Posted 1 year ago

“Excellent customer service, excellent products, deliveries as promised. Pleasure to do business with Chilton's. We have purchased several pieces of furniture over the years and get many compliments.”

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Posted 1 year ago

“The Shaker Wide Bookcase was exactly the style and simplicity of lines that we wanted for our den.”

Chilton Furniture 5 star review on 16th December 2022

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Posted 1 year ago

“Store people very helpful and not pushy. Supplied quotes promptly as promised. Furniture delivered quickly. All good! Thank you”

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Posted 2 years ago

“I spoke with Eleanor at Chilton in Freeport on two occasions and her knowledge and customer service was exceptional. Both gentlemen at the Scarborough office were incredibly helpful as well and Zac packed ten chairs and a desk very carefully with the moving blankets I had brought. I ended up exchanging four of the chairs for black Concord chairs so that all ten chairs match. We are using four in the kitchen and will add those to the six in the dining room at Thanksgiving. Our two rooms look lovely and we are thrilled with the comfort and quality of these Concord chairs. Thank you very much, Chilton! So glad you are here on the coast of Maine~”

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Posted 2 years ago

“We are very pleased with the quality of the dresser and the professionalism of the delivery team, Adam and Bobby. Wanda did an excellent job accommodating our schedule for delivery.”

Chilton Furniture 5 star review on 18th November 2022

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Posted 2 years ago

“This is my second furniture purchase from Chilton, but the first I've had delivered. As usual the furniture is beautiful and of the highest quality. The delivery service was just as good as the furniture. On-time, fast, efficient, and professional.”

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Posted 2 years ago

“Exquisite quality, grateful for the September sale, otherwise this would be out of our price range. LOVE the stools in our new kitchen!”

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Posted 2 years ago

“Beautiful, just right size, hall cherry table with one front drawer. Excellent workmanship. Beautiful finish. Staff was helpful, spending time with us as we eyed potential future purchases.”

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Posted 2 years ago

“Beautifully made dining room table. Delivery team were careful with piece, arrived on time and assembled it. Great communication by the team from start to finish. I recommend them.”

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Posted 2 years ago

Chilton Furniture is rated 4.9 based on 948 reviews