christopherward.co.uk Reviews

Name: christopherward.co.uk
Rating: 4.51

4.5 Rating 829 Reviews

88 %

of reviewers recommend christopherward.co.uk

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4.5

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

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christopherward.co.uk 5 star review on 15th July 2022

Mr Jorge Biaut Otarola

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality watch, fast delivery”

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Posted 7 years ago

“I took advantage of their summer sale offer. The watch arrived promptly and was well packaged.”

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Posted 7 years ago

“I'm very pleased with your service. The people were nice and helped me with what I needed”

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Posted 7 years ago

“As always with CW Excellent service and product line. Five stars as always.”

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Posted 7 years ago

“Great service, fast delivery and outstanding value for money!”

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Posted 7 years ago

“Just received my first Christopher Ward watch, a C7 Rapide Chronograph COSC Limited Edition. It is a well made, high quality watch and looks and feels great to wear. It comes in a nice box with clear instructions, and delivery was quick. Purchasing on the website was easy and communication good throughout.”

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Posted 7 years ago

“Thank you for the very good quality!”

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Posted 7 years ago

“Excellent quality watches which are reasonably priced. Customer service is excellent and ordering is hassle free. I have 2 Christopher Ward Watches, a C7 Rapide mkII and a Trident Pro C60 Automatic. The C7 is fantastic and I love the chronograph movement in there. The Trident is also an amazing watch, which looks great.”

christopherward.co.uk 5 star review on 26th September 2017

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Posted 7 years ago

“I had to send my Trident Pro 600 GMT in for servicing. After 1 year it was losing 2-3 minutes per week. It has been back and working accurately for a few months. While I am really glad it is fixed the CW team doesn't get a full 5 stars as I had to pay a bit over $50 to mail the watch to London. It then took weeks to get it repaired and back to me. I was a bit put off that they didn't pay return shipping or throw in a free t-shirt or apology for the inconvenience/expense. For a $1000 watch I suppose my expectation was a bit higher.”

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Posted 7 years ago

“I am the proud owner of three Christopher Ward watches a C60 Trident Pro 600, C8 Flyer Automatic and a C8 Pilot mk2 and my wife has a C5 Malvern Slimline, all four watches are just great, and a real pleasure two ware, I would also like to say how good and helpful your customer services are, a real pleasure to deal with.”

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Posted 7 years ago

“"Perfect watches with outstanding service - that´s christopher ward "”

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Posted 7 years ago

“I have bought CW watches for over 10 years and have always found them to be exemplary. However,I find disquieting what I have been reading on the forum and Trust Pilot of an uptick in discord and dissatisfaction among old and new customers regarding poor service. I would imagine this must be of grave concern to the management”

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Posted 7 years ago

“What a watch! I have a few dress watches. C60 43mm initially felt a bit heavy and large for my 6.75" wrist. Over the past few days, absolutely loved the watch. Great value for money.”

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Posted 7 years ago

“The watches that you produce are of a high standard and competitively priced , however when ordering a pre-order item , I think more information should be given to the buyer on the progress of the order , it should not be left to the buyer to contact your customer enquiry department for information especially if the item has been delayed.”

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Posted 7 years ago

“The dress watch I was looking for. Great quality, affordable watch.”

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Posted 7 years ago

“Wanted something stylish, high quality and robust and this Trident C65 certainly fits the bill. Did a loads of research and don't think there was a better option out there for the money. Fact that I'm supporting a British company makes it even better. Loved how quickly the watch arrived after placing my order.. 2 days I think. And totally over the moon with the now much coveted watch. Thank you from a very happy customer.”

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Posted 7 years ago

“When I retired I was presented with a Christopher Ward watch with lovely blue face I was quite chuffed ,I have found that the slim silver hands against that dial make the watch actually quite difficult to read a complete contrast to my Mondain watch which is particularly easy to read . After a couple of weeks when I picked it up in the morning I found it had stopped during the night I e mailed Christopher Ward but nobody bothered to reply ,I persevered but after it stopped for the third time i e mailed again using the web portal messenger service on the web site again nobody answered I decided I would have to try a different approach and telephoned customer service I was promised a pre paid pack to return the watch a week later I am still waiting for it ,Iwas told that the timescale before the watch is repaired will be 5 or 6 weeks possibly longer this is appalling service from start to finish .”

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Posted 7 years ago

“Very meticulous”

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Posted 7 years ago

“Fast delivery, superb quality product as always”

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Posted 7 years ago

“Excellent customer service with free next day special delivery, great. Also, fabulous half price clearance sale.”

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Posted 7 years ago

christopherward.co.uk is rated 4.5 based on 829 reviews