christopherward.co.uk Reviews

Name: christopherward.co.uk
Rating: 4.51

4.5 Rating 829 Reviews

88 %

of reviewers recommend christopherward.co.uk

Company Reviews

Questions

Metrics

4.5

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

Write Your review

Tell us how christopherward.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

christopherward.co.uk 5 star review on 15th July 2022

Mr Jorge Biaut Otarola

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really delighted with my purchase which I bought for my son 40th birthday i was amazed with the efficiency of your service. Thank you”

Helpful Report

Posted 9 years ago

“As a proud owner of an original Trident and the last black C11 MSL, I can say that Christopher Ward offers a tremendous amount of value in the realm of Swiss watches.”

Helpful Report

Posted 9 years ago

“I have two Christopher Ward watches - they are both very attractive and I want to be an advocate ...however.. problems with my first watch continues after buying a second watch so too late to change my mind but as I say love the design and i BOUGHT into the branding .....but my first watch has now had 7 ? batteries in as many years and has had to be returned for some replacement with its operation ....I will say i have had monies re-credited towards the latest batteries circa £22 I have so far written to the Company and to Mr Ward in person on at least three occasions but thus far have not had the courtesy of a reply - not even a "get lost" all i was doing was asking if there was something wrong - should the watch have needed so may replacement batteries in this time This saga has been going on for several months and after talking to friends reluctantly in frustration have now taken their advice as it has disappointed me ................”

Helpful Report

Posted 9 years ago

“I continue to be impressed by the service provided by Christopher Ward. They offer a great range of watches to suit most adult tastes. The online buying experience is smooth and problem-free with the added assurance of the no-quibble 60:60 guarantee. The relationship with their staff by email or by phone couldn't be better. Would I deal with Christopher Ward again? Certainly. Would I recommend Christopher Ward to others? Without hesitation. Would I buy another Christopher Ward watch? Absolutely! In fact I just did. And all of this from a British company located in Britain.”

Helpful Report

Posted 9 years ago

“I was able to purchase a magnificent CM11MSL which was already out of stock thanks to the due diligence and outstanding work of Christopher Ward´s head of Customer Services Wera. Not only she helped so much throughout the search of the watch and placing of the order, but showed an infinite patience as well. With regards to the watch, I just have to say it´s stunning. Just opening the box of a Christopher Ward watch is something special, but when you wear it it in your wrist it becomes the center of your eyesight at once. Definitely a great investement for the price paid! Summarizing: great company, impeccable customer service and fantastic products. Keep up the good work!”

Helpful Report

Posted 9 years ago

“I have always enjoyed my chr ward watches I have a c60 trident and a quartz chronograph the quality is amazing the only problem I have had is the lume pip has repeatedly came of the bezel chr ward costumer service is fantastic and repaired this twice it has come off again I am going to wait until it is due a service before I do it again In the future I think chr ward should make a automatic chronograph gmt alarm military watch with tritium markers 300m water resistant sapphire crystal I am looking forward to what is coming out in the future from the brand”

Helpful Report

Posted 9 years ago

“I have always been a fan of Swiss made watches. I came across Christopher Ward whilst surfing the net and watching posts on you tube. I was amazed with quality and the personal approach Christopher Ward as company has with customers. My first watch from Christopher Ward was a C40 speed Hawk chronograph. I have been a fan ever since I have invested in further two watches for my wife she loves the brand. I am hoping to invest in another Christopher Ward watch before the end of the year. All I can say about CW is Quality and precision time pieces made with heart.”

Helpful Report

Posted 9 years ago

“I purchased a Trident C60 and couldn't be more pleased. The build quality of the watch is excellent and I am very impressed with the overall value of the watch. Excellent quality at a very reasonable price. Also, I should mention that the shipping and packaging of the watch was excellent and I received the watch very quickly. Very impressive service from Christopher Ward. I will no doubt be buying another CW watch in the not too distant future!”

Helpful Report

Posted 9 years ago

“Not the first purchase and it won't be the last. Fact between buying gifts for the family and I its my 7th and the reason why is simply good service and product quality. It is what it says on the packet.”

Helpful Report

Posted 9 years ago

“I am overall very satisfied with both the quality of the watch and the customer service. The timepiece is of a suberb quality in terms of design and manfacturing. Accuracy is satisfying with +9 seconds per day. Responses from the customer service arrived promptly. Still there are two things that prevent a 5-star rating. Firstly, the crown feels rather sharp-edged and does not leave a very smooth experience when winding or setting the watch. I would have returned it for that reason but I was advised that the watch must be unworn to be eligible for the 60 days return and refund policy. Secondly, and to me more worryingly, the company was not able to specify whether an ETA or Sellita movement was fitted to the watch. Since this watch will be mainly purchased by watch enthusiasts, this information is crucial for buyers. Christopher Ward should definately be able to tell their customers in detail about the watch.”

Helpful Report

Posted 9 years ago

“My Christopher Ward 600 Vintage was even better looking in person, the pictures don't do it justice....it's very comfortable to wear and always gets complimented. Also, dealing with your people was a pleasure, delivery was quicker than expected and the whole process went smoothly. I would absolutely recommend Christopher Ward to others.”

Helpful Report

Posted 9 years ago

“First CW timepiece, and certainly will not be my last. Purchased the CW Malvern Auto MKII Limited. Opted for the purple dial...regal like and unique. Ordering from CW was a breeze, shipment was prompt and packaged with care. Watch is very good looking, purple dial is not "cartoon" like in any way, but actually a deep, rich, vibrant color. Chose the black leather strap so the watch is not too 'heavy' on the wrist, but still makes it's presence known. Very solid construction, feels very well put together. Smooth stem action, smooth setting & winding - both hand winding and rotor movement. Seems to be very accurate to within seconds per month (I do not compare to official atomic time, but have not had to re-set anything more than a minutes time since purchase. Watch is on a winder when not on my wrist). Minor detail...love the circular & outlined date window. Would not hesitate to make another CW purchase.”

Helpful Report

Posted 9 years ago

“Excellent watches. Unrivaled value, beautifully made and presented. Customer service is absolutely first rate. Great company with excellent products.”

Helpful Report

Posted 9 years ago

“My wife and i both have watches from Christopher Ward and are extremely pleased with them. Whenever I have called with an enquiry the customer service has been excellent. I would recommend the company to anybody considering buying a quality watch at a reasonable price. My wife is a bit upset though that you appear to have stopped selling ladies watches.”

Helpful Report

Posted 9 years ago

“La montre C. Ward dont je suis l'heureux possesseur (C60 PRO 600 vintage edition) est d'une très grande qualité, équivalente aux plus grandes marques avec lesquelles j'ai pu la comparer (Rolex, Breitling...), pour un prix raisonnable. Très stylée, possédant à la fois un esprit sport et raffiné, je ne peux que recommander cette marque à tous les amateurs de belle horlogerie. Le service est en rapport avec le produit. 5 étoiles.”

Helpful Report

Posted 9 years ago

“Without a doubt the best Watch Company Service by far. I have dealt with many watch companies and not felt so welcome or involved in the choice of watch Nothing is too much trouble for the Chris Ward Team The quality of the product is UNQUESTIONABLE .. just look at some of the on-line forums. I need say no more than I got rid of a Rolex and an Omega to replace them with CW and am delighted I did so”

Helpful Report

Posted 9 years ago

“As a Diver we use wrist mounted computers extensively but as an Instructor I do have to get students to undertake timed skills and therefore still need a diving watch, which I can wear normally. My main computer is extremely advanced and the size of a small cellphone. I need something I can see easily in the early morning without having to press a backlight and that I can see easily underwater and that is tough enough to take it. The best diving watches are extremely expensive and expensive to have serviced so I needed a tough watch which is water resistant for diving and affordable. The Trident Pro so far has exceeded my expectations with a big clear dial and bezel, good luminosity and it's still an elegant watch. I'm delighted with it and the service that I have had from Christopher Ward. I look forward to using it for many years to come.”

Helpful Report

Posted 9 years ago

“Excellent service. Purchaced for my husbands 40th and swift delivery. Forgot to add a discount code, but emailed to explain it was ordered in a rush and still honoured by customer service team. Truly exceptional sales and customer services. Also the C70 VW4 is an amazing looking time piece that oozes class and quality, he's over the moon. I would definitely purchase from CW again in the future.”

Helpful Report

Posted 9 years ago

“this is another great watch form CHR Ward. Great looking, extremely easy to read. Very cool indeed.”

Helpful Report

Posted 9 years ago

“The brown on the leather strap is significantly lighter brown, and is lighter than the pictures on the website. Anyway it's a really~really beautiful watch. C9 Moonphase is my great birthday gift. Thank CW.”

Helpful Report

Posted 9 years ago

christopherward.co.uk is rated 4.5 based on 829 reviews