City-Airport-Taxis.com Reviews

Name: City-Airport-Taxis.com
Address: Kemp House 152 - 160 City Road, London
Rating: 4.79

4.8 Rating 1,123 Reviews

97 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

Questions

Metrics

4.8

Based on 1,123 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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City-Airport-Taxis.com 1 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely satisfied with the services provided by the driver (Didar) in Almaty and the driver (Azamat) in Bishkek. They were punctual and polite. They guided me all both ways from Almaty to Bishkek and back from Bishkek to Almaty. Special not to make for Didar, the driver in Almaty, that he had maintained his car in tip top condition - clean and comfy.”

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Posted 7 months ago

“Very helpful driver and the staff working in the company were great. Best service and proffesional!”

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Posted 7 months ago

“Perfect , kind driver , nice”

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Posted 7 months ago

“Fantastic service, easy booking, drivers there to meet & greet us, both drivers really friendly and courteous and the taxi transfer cost was very good much better than other companies, I would recommend this company to anyone .”

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Posted 7 months ago

“Excellent service for an extremely good price, both drivers were waiting on time and the trip was pleasant in the vehicles provided. Would definitely use again.”

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Posted 7 months ago

“Superb service - on time , friendly drivers, clean vehicles. Would most definitely use again.”

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Posted 7 months ago

“Wonderful company! Was nervous to book online for something abroad but the staff were wonderful, waiting for us even when our flight was delayed. The vehicles great, the trip was swift and good value. Very happy and will use them again. Lorna”

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Posted 8 months ago

“Excellent reliable service”

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Posted 8 months ago

“The service was excellent, I would like to have the name of the driver, who was very nice. Congratulations.”

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Posted 8 months ago

“Service malhonnete et tres tres cher Je suis tres mécontent des services de city-airport-taxis : mon avion a ete retarde de 2 heures, le chauffeur n'a pas voulu attendre alors que je l'avais prévenu, et city-airport-taxis n'a pas pu envoyer d'autre taxi. Résultat, je n'ai pas eu de taxi a l'arrivée, et city-airport-taxi a refuse de me rembourser car le retard n'etait pas de leur faute (il n'est pas de la mienne non plus !). Leur service ne sert vraiment a rien, et en plus le prix etait de 75€ alors que sur place j'ai finalement eu un taxi pour 25€ !!!! Fuyez leur service, il y a certainement plus honnête comme société de VTC la ou vous allez.”

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Posted 8 months ago

“Very impressed with the service. Easy to book and very prompt and efficient communication to confirm the appointment and the details. The driver (El Mehdi) also sent me a message to confirm prior and was great. He was incredibly friendly and helpful. Would highly recommend this company for any land transfers in Europe.”

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Posted 8 months ago

“All completely smooth”

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Posted 9 months ago

“Excellent”

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Posted 9 months ago

“6 februari 2024 My plane arrived 3 hours later in Faro due to a stopover in Spain after a medical issue. The taxi driver was waiting for me at the Faro Airport, Great job! For the return on februari 27th the taxidriver was 15 minutes earlier than requested, I was very happy with that.”

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Posted 9 months ago

“Great service, would recommend. Driver even turned up early for our transfer back to the airport which has never happened to us before!”

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Posted 9 months ago

“City Airport Taxis (WEBY Ltd.) is only an agent. They do not guarantee the transfer costs as agreed, even if it is prepaid. Prior to our group travel to Courmayeur in February 2024 we arranged for pickup at Genève airport for 9 persons. The agreed price was 1255 Euros for transport to Courmayeur and return a few days later. The transfer down went very well even including some flight delays. On the day of return, we were informed by City Airport Taxis that their supplier had cancelled due to problems with their vehicle and we were presented an alternative option with a new supplier. However, we had to pay an additional 572 Euros due to short notice. When we protested, we got the option to cancel the return to the airport and get a refund. We had no real option other than accept the new offer since we had a flight in Genève to catch. We complained to Bookings and all we got was an “apology for the inconvenience” from WEBY Ltd. Our recommendation is to avoid this company and seek to make agreements directly with the suppliers. In any case, be aware that the only service they offer is to connect you with drivers and arrange for payments.”

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Posted 9 months ago

“Excellent service in every aspect, highly recommended”

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Posted 10 months ago

“Amazing service I booked this for my elderly parents and the driver was excellent didn’t let them lift a finger carried their cases for them and ensured they were safely in the airport building before leaving. We will definitely be using their service again. Thank you so much.”

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Posted 10 months ago

“Booking made online. Acknowledgement email received. Couldn't find the vehicle at the cheapest prices shown but with a small increase, my booking was made and confirmed. WhatsApp confirmation also done. Day before, another email confirming time and place of meeting. One hour waiting time from plane landing was a little worrying but, not a problem. Same procedure for departure, and they advised changing the pick up time, which was a good idea. I would definitely recommend and use them again, as I had no issues and the price was competitive.”

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Posted 10 months ago

“Ruim op tijd Een berichtje van de chauffeur dat hij er was Reed heel rustig Prijs was zeer gunstig Zeer tevreden .volgende keer weer”

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Posted 10 months ago

City-Airport-Taxis.com is rated 4.8 based on 1,123 reviews