Classic Firearms Reviews

Name: Classic Firearms
Rating: 3.93

3.9 Rating 1,195 Reviews

74 %

of reviewers recommend Classic Firearms

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Metrics

3.9

Based on 1,195 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Classic Firearms 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm not understanding why you have a gun company when u don't answer emails not answering calls but you can send me a thousand emails a day trying to sell me something else but not answer my questions and concerns I bought my gun with hard earned money and I want my gun now before everything shuts down again I've worked in a big shipping plant before they should have shipped it a long time ago and let me know I will never buy from classic firearms ever again due to the lack of communication you got my money you got my money but no firearm everything's in the clear to go for me my FFL is waiting for the ship mint so I can receive my gun that I paid for you shouldn't make somebody pay for something especially if it's being shipped to a FFL just for this reason right here well I will let everybody know what happens but what a disgrace I would have never ordered my gun through classic firearms if I knew that they were this sketchy honestly I wish I would have bought a used one now I would have had in my possession right this second and I'll be waiting on these people to ship something that's already been paid for but never know when I'm going to receive it I'm sorry but that's complete bulshit if your volume is that too damn High stop taking orders until you get caught up and done because it's not fair to the people that have already spent their money and is waiting get us our stuff or give us all refund back I'll take my business elsewhere”

Helpful Report

Posted 4 years ago

“I ordered the wrong item. Before it shipped I had the order cancelled which they said was fine and that it would be refunded in 3 days. It has been over a month and they refuse to respond to any of my messages. I even said they could just send me the product at this point so i cam cut my losses and at least try to resell it or something. But they took my 300 dollars and ran it would seem. I have done a lot of business with them over the years but after this I am done with them. Go to Gunbroker or buds guns or your local gunshops instead. Classic will just steal your money.”

Helpful Report

Posted 4 years ago

“I order 1000 rounds of ammo and when I received it they just thru my ammo in a big box I had loose ammo at the bottom of the box my ammo boxes were wet and I was short 100 rounds”

Helpful Report

Posted 4 years ago

“I ordered a case of 9mm ammo and 2 magazines for my 308 rifle on 03/30/20 I received the the 9mm ammo in about a week but not the 2 magazines I figured I give them another week to ship the magazines before I try to contact them, I send an email and 3 days later got response saying that the magazine is being ship out from a different warehouse processing time is 10-15 days its been over a month I still haven’t got it I been trying to get in touch with them but haven’t heard anything back I guess from now on I’ll just order from Brownells,MidwayUSA,PalmettoStateArmory, Midsouth Shooter, they seem to care about the customers more, $30 lesson for me.”

Helpful Report

Posted 4 years ago

“Absolutely a disgrace. I write an honest assessment of a firearm and selected "would NOT recommend to a friend" I get a server error 4 times. I go back and change to "would recommend to a friend" and it goes through with no problems. I did it twice and same thing happened. I hate dishonesty/lying and good gun owners should avoid companies like this no matter their price is or product they have. I sent them screenshots for benefit of a doubt for them and they can't even respond. So sad.”

Helpful Report

Posted 4 years ago

“I ordered ammo from them back in March 21. Over a month later, I have yet to receive my complete order. I get the: "Your order has already been shipped or is too far along in the process for a cancellation to be processed. Once you receive the order, contact us immediately and we can then create a return label so the order returned to us. Please do not open the package if you wish to return it." Why wait for them to finally ship the items, for then return to sender, to get a refund for unshipped items. It makes no sense. Just give the refund for unshipped items, and don't waste time and money shipping them. Its an excuse not to process a refund for items they have no intentions on shipping. This company is a SCAM.”

Helpful Report

Posted 4 years ago

“My first order was two magazine for my ak47 I bought on April 12 and was waiting to hear from midway usa to get magpul furniture complete kit for my ak47 that was out of stock so, purchase that from classic arms on april 13 is may 6 and my order stilled said processing ready to be picked. The last time I received an email was april 26 and it said Jay Jackson (Classic Firearms) Apr 26, 2:54 PM EDT Hi Jorge, Our sincere apologies for the delay in getting your order shipped out. We are currently processing orders in about 10-20 (business) days due to a high volume of orders we are receiving, as we are also, experiencing a shortage of staff due to a state-mandated closure of schools and daycare. I haven't heard anything else.”

Helpful Report

Posted 4 years ago

“Do not make the mistake of subscribing to ANYTHING from Classic Firearms. You simply cannot get off their lists or unsubscribe. They will annoy you 4 times a day with banal marketing emails. You have to block them because the links on their website haven't worked for over a year to unsubscribe (see attached image that shows their email preference is simply a sign-up, it's NOT an unsubscribe) This clearly contravenes spam and privacy laws. No response to emails asking to be unsubscribed. So annoying. Do not deal with this company. Take your business elsewhere.”

Helpful Report

Posted 4 years ago

“I ordered my gun almost 3 weeks ago and still says it is processing.after 1 week I emailed them and asked if they could let me know about how long it would be and I just keep getting the same answer.it will get there soon as they can but won’t tell me when.all they have to do is take it off a shelf and mail it to the dealer.does not seem to hard to me but it must be because 3weeks later still not sent.”

Helpful Report

Posted 4 years ago

“Classic Firearms sold me an incomplete firearm. Thank God I disassembled for cleaning prior to shooting rifle. Rifle was sent without OP ROD AND SPRING! Had I shot rifle, myself and anyone nearby could have been killed or seriously injured. Stay away, this company is DANGEROUS!”

Helpful Report

Posted 4 years ago

“Shipping was pretty expensive and I waited over a week to email Classic Firearms to ask wheres my package is and they responded saying it'll take another 10-20 days until the package leaves their facility. I can't even get a refund! I wish they would have gave me a estimated time before I ordered with them cause I've bought things from other vendors that has free shipping and it comes within a few days.”

Helpful Report

Posted 4 years ago

“I ordered ammo in march before the shutdown and still haven't received my ammo. I emailed and live chat roughly 12 times with no help. 3 times they said I will have my manage contact you and never did. Horrible company and customer service. I have a lot of friends that are not going to order from here anymore and they purchase a lot of guns and military surplus. I know you don't care about the little guy but the word is getting around quick. I just want my money refunded and can't even get that done. Horrible customer service!”

Helpful Report

Posted 4 years ago

“I purchased 4 items equalling 960 rounds of 762x51. They sent me 480 rounds and said order complete. I can not talk to anyone only automated email responses.”

Helpful Report

Posted 4 years ago

“Worst company ever to deal with if you have any restrictions in your state you will not get anything resolved with them so don't even try I've tried purchasing gun 5 different times and still no success because of restrictions and absolutely no help from them.”

Helpful Report

Posted 4 years ago

“Purchased k98 refurbished rifle. They claimed the bore had been cleaned. This bore hadnt seen a cleaning in many years. I posted a review with Classic and they decided not to post it. This makes all their reviews suspect to being manipulated by them. Dont believe the reviews and what they say about the firearms.”

Helpful Report

Posted 4 years ago

“They accepted payment for a product and failed to deliver it. Inquiries on the status of the order were ignored, and I had to dispute the transaction.”

Helpful Report

Posted 4 years ago

“Having bought many police trades I must state the Beretta 81 .32acp is exceptional. Beyond expectations. Great service, I am extremely happy and I rarely write a review but you guys deserve one. Thank you Richard”

Helpful Report

Posted 4 years ago

“Charged me for 1500 shot gun shells and i only received 150. They state it was an error in their ad and refuse to refund the high shipping cost. Never using them again. Terrible customer service. STAY AWAY. Use bulkammo instead”

Helpful Report

Posted 4 years ago

“I ordered nearly $400 worth of parts over 30 days ago. Website said, "In Stock". 7-10 day shipping. They charged my card before shipping, or even checking to see if they had the stock. I highly suspect they are selling items they don't have in stock. Today I received 2 parts that total about $40.00 . Still missing the $360 dollar part. parts are useless without the complete order. The website now says my order was delivered and the order is fulfilled. I'm sure hoping there is a mix up somewhere, because this isn't going to fly.”

Helpful Report

Posted 4 years ago

“They shipped my rifle within three days and it got here in two my first time buying from them went really good I’m very satisfied with classic firearms will be back!”

Helpful Report

Posted 4 years ago

Classic Firearms is rated 3.9 based on 1,195 reviews