“Clements Agency contacted us months ago, promised the world and then when we thankfully found their hideous review profile on Trust Pilot contacted our card issuer and didn't let them take a payment from us.
They tried to take us to court for £1896.02 but didn't realise our calls were recorded. Today the judge described their tactics as "harrassment" as "bullying" and "unprofessional". We were awarded over £3000 in damages.
If you are speaking to this company then record every phone call you have because they will lie, lie and lie to try and con you out of your money. They are disreputable, dishonest and a disgrace.”
“This company is as scam what ever you do don’t pay them. Let them take you to court they will not turn up. After many phone calls trying to make me pay over a £1000 I told I will see you in court, I’m glad I did they failed to turn up or supply any evidence to the court so it was thrown out. This company is a total fraud.”
“Scam scam scam took over a£1000 off me…
Scam scam scam took over a£1000 off me when I was at home a year ago with covid said only taking £5.99 the bank won’t help you as you’ve authorised them then they take more and more then ignore every call for a year then today they rung up cold calling me all over again forgetting they had already scammed me it’s a joke no protection from bank if they call you block there number and hang up don’t know how they sleep absolute thieves”
“Frauds be aware. Warning: This is a scam. Please be cautious. These individuals engage in criminal activities and employ tactics to coerce you into paying £5.99. Furthermore, they disregard any subsequent emails or communication. If you attempt to contact anyone in their office, they provide false information and avoid connecting you with the responsible person. They may also attempt to withdraw nearly £1000 from your account without valid justification, claiming to have provided services to your business. Additionally, they might threaten legal action.”
“Avoid at all costs. Do not use them. They tried to take money from account, which the Bank stopped and then stopped my card. I asked for a VAT and proof of service delivery - nothing. The tried to get a CCJ, and didn't serve papers correctly. I want my time in front of a judge. The attempt to take money for no services received has been reported as fraud and the HMRC are looking at them in relation to their refusal to provide a VAT receipt. I believe they are scammers.”
“We got the same claim form which is they asking £1066.01 we trying to called them many times they didn’t answer. When I saw those reviews we realise they are trying to still money from us. They took £5.99 when they phone us. They didn’t do anything. When we got email form from business rate we have to fill everything by us. After that they told to put their reference in the end. Which is so disappointed. Why they do that ? We got letter from them what happen next ? Please share your experience please thank you.”
“A man called me to offer help to reduce my over valued business rate, after 5.99 charged, I have been told to pay 954 pounds valuation fee which they even did not start any work, The clement should told me about the payment to let me have the option, so this payment is totally scam. Also I stopped the payment they made in their side without my permission.”
“same experience as other one star reviews. They charge a small fee to make you committed and then start demanding money for the job that is not done.
The catch is in their initial phone call where they give you lots of promises and claim if there is no reduction in the report you will get a refund. What they don't say who does the report! the report is from themselves and not from the Valuation office agency. within two weeks you will get a court letter after a few harassing emails. We will have to see them in court then!”
“VERY MIXED VIEW OF REVIEWS REGARDING THIS COMPANY WHICH DID PUT ME OFF AT FIRST BUT AFTER SPEAKING TO THE VALUATION OFFICE AGENCY THEY CONFIRMED THAT CLEMENTS IS A REGISTERED AGENT TO SUBMIT AND REVIEW APPEALS. I WAS COLD CALLED BY A LADY AT CLEMENTS WHO PROMISED ME THE WORLD AND SAID MY BUSINESS RATES SHOULD BE £0. I PAID THE £5.99 AND 3 WEEKS LATER A FURTHER PAYMENT OF £948.01 WAS PROCESSED. I GOT REGISTERED AND RECEIVED THE CONFIRMATION FROM THE VOA THAT THERE WAS A CLAIM. WITHIN 6 WEEKS I GOT AN UPDATE FROM THE VOA WITH THE REDUCTION WHICH WAS CLOSE TO THE FIGURE I WAS ADVISED BY THE CONSULTANT. MANY THANKS CLEMENTS AGENCY FOR ASSISTING ME IN THIS MATTER.”
“I went through all the things that all you other unfortunate people did but Lloyds Bank queried with me about the payment so I said no don’t pay it and changed my account so they couldn’t scam any more so then came the letters to take me to court, it was a horrible time with the months that followed with them making me feel so low and right up to the end they tried to intimidate me, that Brian Shribbons but I stuck to my guns with the fantastic support from my two daughters who were absolutely fantastic in getting a case together but surprise surprise the con artists didn’t show….Case dismissed. So don’t let them bully you, even the judge thought they were rogues.”
“Has anyone actually gone to court ? I have a letter they can take me.. they are thieves.. said the VALUATION OFFICE .. never mentioned they clemency’ agent !! Stay away”
“THANK YOU LLOYDS FOR BLOCKING THE £948 AND THEN THE £248 THAT THIS COMPANY TRIED TO TAKE FRAUDULENTLY!!! AVOID AVOID AVOID!!! THEY TOOK £5.99 TO GET MY CARD DETAILS INITIALLY THEN HELPED THEMSELVES TO THE ABOVE.”
“I've read a lot of the reviews on here, the good ones I cannot relate to.
The bad ones I can, I can relate to the timeline and what took place.
Even when I presented them with evidence from the VOA that they had done nothing, they still continued to harass and bully me.
I've decided I will have my day in court with them.
Do not have anything to do with them.”
“I am amazed reading through this site. I have just received a refund over the overpayments of my rates. How do folks run businesses now by not reading what is being offered. It was all pretty clear to me that there’s a fee for the service and how that’s paid. It took a while but expected.”
“Didn’t believe it at first but my gut feeling told me something was wrong. They said they’ll charge £6 and then get us money back on business rates and instead they tried taking out 900+ out of our business account without prior authorisation. Which was luckily cancelled and now we have received a county court claim letter. When we haven’t signed any contract or agreed on anything. Please AVOID and search businesses up before proceeding by giving any information. They had a lot of details about our business but I guess it’s all public information. Such a shame that these businesses are allowed to operate and no one can do anything to shut them down.”
“SCAM SCAM SCAM
Stay away from these fraudsters. Say you only have to pay £5.99 and then nothing unless they get you a rates refund. No true they take the money anyway and do nothing. I tried to cancel it five days into speaking with them and they ignored this and took the £945 from my account without my permission and have refused to refund and ignored all emails and calls. I am a small business and I work too hard for my money to let this go and have taken legal action and intend to pursue this fully. I have also reported them to my bank, action fraud and watchdog
Just wished i had read all the reviews on here and trust pilot before having any dealings with them as it seems this is what they do all the time. Disgusting company and people that work for them. Shame on you all. Don't know how you sleep at night knowing you scam people for a living”
