“This company scams people. They promise you huge refunds but in fact it's all a lie. Thankfully all our calls were recorded so we are happy to go to court with them because they made a range of false promises (guaranteed reduction, nothing to pay upfront). Let's hope you save yourself the pain of dealing with them by seeing this first.”
“Absolutely dreadful, deceitful, scammers. PLEASE PLEASE DO NOT REPLY TO ANY OF THEIR EMAILS OR COMMIT TO ANYTHING. THEY WILL ASK FOR £5.99 OR A SMALL AMOUNT AND THEN ATTEMPT TO DEBIT MONEY FROM YOUR ACCOUNT.
PLEASE STAY AWAY AND REPORT THIS COMPANY TO ACTION FRAUD AS I ALREADY HAVE.”
“Fraudulent company, they keep on calling me during the opening hours of my shop and told me that they won't charge if the appeal of business rate is not successful. Got my card details to charge GBP5.99 for admin and then started to debit my card several times for GBP948.01 and GBP248.01. AVOID this company. Report it to Action Fraud. Stay away from them, please!”
“its all fraud from these people. keep calling calling promising that they will reduce the business rates. never tell you exactly what the procedure is. they hold all your company information, they say Ok , ONLY pay £6.99 and they will do everything to reduce the rates. once you give them the card details they straightaway try to take the next lot of money from your bank account without your permission - FAKE FAKE FAKE- FRAUD. How on the earth they can take money without even asking the holder ???”
“Fraudulent company, just promised to charge £948 after the refund from business rates. But deducted the money before even any survey. Tried to contact the initial person Paul barker every day and they say he is not dealing with the case anymore and someone call James is dealing who is never in the office not call back. Avoid avoid avoid. We should all co-operate and take some legal action against the company.”
“Very deceiving people
Day light robbery
They are scamming small sized businesses
Out of their hard earned money
Over £900
Was taken
and got nothing in return
They promise all
Kind of help and get you a reduction
But hey guess what
Your money is gone for nothing pay nothing up front
BIG TIME SCAMMERS
THEY SHOULD BE TAKEN TO COURT AND MADE TO PAY ALL THE MONEY BACK”
“Hi everyone
This company is a fraud
They have promised
Taken £900
Did nothing
Then rings me again
To ask if I wanted to place an appeal for my business rates
I got cut off when I told them they are already dealing with my rates issue
THEY ARE SCAMMERS HIDING BEHIND A FAKE COMPANY
SOME ONE WILL THE KNOW HOW SHOULD CHALLENGE THROUGH THE LEGAL SYSTEM
PLEASE PLEASE AVOID
DO NOT PART WITH YOUR HARD EARNED MONEY
REPORT THEM TO THE PROPER AUTHORITIES”
“Bryan Shribbons is the most funniest guy on the planet, what a sad sad man he is lol. He must be one lonely guy. Emailing threatening with courses and CCJ LOL. I might have been born at night but I wernt born last night Bry lol. Now they have the fraud squad up the arris. Awful company stay away. SCAMMERS”
“STAY AWAY FROM THEM THEY ARE SCAMMERS.
They cold called me. most lose interest in me when I say I will pay nothing upfront but if you can reduce my rates I will pay 50% as one off Commision on the yearly saved amount. The Clements agency agent Syreeta McQueen said fine but she asked me if I would pay postage, I did . I appointed them on VOA website as my agent . they submitted an appeal ( which took them all of 5 minutes. ) they then hassled me to pay £800 towards further action since VOA acknowledged the appeal. I had not signed their contract on pdf since the conditions I stipulated where not there. We tooed and froed on the phone and email without resolution. Next thing I get hit with SMALL CLAIMS COURT paperwork. they were taking me to court for non payment of money. I took them on and put together my case and on the day, they did not turn up. judge dismissed the case on the basis there was no contract signed and there was no case to answer. I bet they would have used the £5.99 payment as deposit argument to say technically there was a contract .
I was wise to make a bank transfer of 5.99 rather give them my card details so they not could withdraw any money . there are tons of blogs on the net with similar stories. I also think the 5* reviews are mostly fake.
If you have not signed any contracts take them on if they threaten to take you to court. they have no case its all empty threats.”
“I have just received the threatening email from them can anyone advise what comes next I have seven days to pay the £985.00 but want out as I have read all these bad reviews HELP”
“Just been charged an unauthorised £248.01 on my card for insurers work
Appear to have have a system to defraud people for unauthorised work as same as below reviews”
“Hello everyone
I have had a very bad experience
With this company
They took £900
From me and did nothing
It’s big time SCAM
Preying on genuine hard working people
Please report them as fraudulent
Take care everyone”
“Please becareful with this company! They record your conversation without telling you they are doing that and prey on the good nature of owners and business needing help with business rates during difficult times. All the reviewers are true, they use bullying tactics to get you to send your business details across and should you wish to cease business with them after an initial £5.99 they threaten to take you to court. Please avoid at all cost. As noted below you can appeal your business rates with the VOA yourself. it is quick and easy to do. Clementsagency should be shut down.”
“SCAMMERS!!!!! Paid £5.99 to start the process to appeal rates but after reading reviews decided not to proceed. Someone by the name of Bryan then proceeded to threaten us that they will escalate matter. They have bullying tactics which should b reported. Action Fraud, Office of fair trading.
You do not need their help to appeal you can go through the VOA yourselves it is free and the people there are really helpful and will walk you through what you need to do. It takes 12 weeks for them to get back to you so you will need to be patient .”
