Climbing Anchors Reviews

Name: Climbing Anchors
Address: 8 40/42 O'Riordan St, Alexandria NSW 2015, ,, 8 40/42 O'Riordan St, Alexandria NSW 2015, ,, New South Wales
Rating: 4.96

5.0 Rating 776 Reviews

99 %

of reviewers recommend Climbing Anchors

5.0

Based on 776 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Climbing Anchors:

We love climbing. Our mission is to stock the best climbing gear and equipment for our customers, while also supporting our climbing communities.

Read about our Climbing Initiatives to keep our crags safe and beautiful as well as our commitment to creating a Sustainable Culture in our stores and offices.

Visit Website

Phone:

90512425

Email:

info@climbinganchors.com

Location:

8 40/42 O'Riordan St, Alexandria NSW 2015, ,,
8 40/42 O'Riordan St, Alexandria NSW 2015, ,
New South Wales
2018

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Climbing Anchors 5 star review on 24th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I recently bought a pair of Scarpa Instinct VS climbing shoes. They arrived in 2 days to my office on the Sunshine Coast QLD which is amazing during COVID. When they arrived I had ordered a size too small and my feet felt like they were about to explode! I found a slip that said 'free returns for incorrect sizing'. I returned the shoes for free and had them exchanged for a size up, I received my shoes in around 6 days from the moment I sent back. Amazing service, prompt assistance and good quality! Thanks for the lollies too! Highly recommend Climbing Anchors for all things climbing.”

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Posted 3 years ago

“The products are all there in nice packaging however it took 2 weeks to get here, would be nice to have an indication on the website on how long it would take :)”

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Posted 3 years ago

Hey Luca, Thanks for taking the time to let us know! And apologies again about the delay in getting your order. We have added an alert to our website about shipping delays.

Posted 3 years ago

“Successfully bought my first pair of climbing shoes! I found the website extremely easy to navigate and the section on sizing was super helpful even without the ability to come into the store and try the shoes on. I have been wearing my shoes around the house to break them in and I can't wait to try them out on the walls (once the gyms open again!). Selection, pricing, delivery, customer service-- all 10/10 :)”

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Posted 3 years ago

“Super friendly and helpful staff - easy to deal with and great product. Very happy.”

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Posted 3 years ago

“Amazing and fast customer support and service, I am blown away on how helpful the climbing anchors' support team is!”

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Posted 3 years ago

“Happy with my purchase and overall experience. Fast delivery and good customer service.”

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Posted 3 years ago

“so good i've just made another order hahaha”

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Posted 3 years ago

“Great store they have everything you need for climbing plus super helpful staff and no pressure to purchase. Stay safe guys. James”

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Posted 3 years ago

“Very smooth order and delivery process.”

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Posted 3 years ago

“Have been buying from Climbing Anchors for a decade now! Whilst their range has grown, you still feel like you are buying from a family run business who really care about their customers. Every package I receive feels like alot of love and thought has gone into their customers - From their lollies to their hand written notes, its the small things that in the end make a big difference.”

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Posted 3 years ago

“Very prompt delivery”

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Posted 3 years ago

“Great service, great product”

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Posted 3 years ago

“Efficient and helpful.”

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Posted 3 years ago

“Perfect ordering process with a free size exchange! Highly recommend these guys. Can not commend them enough :)”

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Posted 3 years ago

“I've shopped at climbing anchors for years and they're nothing short of brilliant in how friendly and professional the staff are to deal with”

Climbing Anchors 5 star review on 27th September 2021

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Posted 3 years ago

“Purchased 3 pairs of shoes (to make sure I had the right size), and some other gear (rope, rope bag etc), was very happy with the returns process of the 2 shoes I didn't need. Very happy with quality of gear and the entire process. Will definitely use again :)”

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Posted 3 years ago

“Excellent service and happy to answer any questions”

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Posted 3 years ago

“Helpful and efficient”

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Posted 3 years ago

“Always friendly, always top notch gear, what more is there to say?”

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Posted 3 years ago

“Sweet as a nut 🌰 Fast delivery 🚚”

Climbing Anchors 5 star review on 22nd September 2021

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Posted 3 years ago

Climbing Anchors is rated 5.0 based on 776 reviews