Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,906 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the items purchased and the tracking and communication was faultless throughout. Would use them again doe sure.”

Helpful Report

Posted 11 months ago

“The technician I phoned for advice was very knowledgeable and gave me a good understanding of the issues I needed to consider. He also gave me a very prompt email follow up with the relevant costs. The person in the shop (Hayley?) was very helpful and went out of her way to give excellent service.”

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Posted 11 months ago

“Very easy & inexpensive to shop online & shipping was so fast I had barely finished online shopping with the Clock Shop!”

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Posted 11 months ago

“It's fun to deal with a store that acts like it's been around as long as the Kitchen Witch. The sale, the service and the updates were perfect. Thanks Merry Christmas to one and all”

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Posted 11 months ago

“Holly and Dan at the Clock Shop provided first-class service, and I am thrilled with the product I bought. My initial enquiry was followed up with a prompt call back which gave me all the information I had sought, guided me in choosing the right item, and enabled me to buy via credit card with no fuss. The music box I wanted to buy had a Strauss Waltz mechanism in it, and I asked if it could be changed to Brahm's Lullaby. Holly confirmed that clock-maker Dan could indeed swap the movement over, and we agreed on a modest fee for the extra work. The order was placed Friday afternoon, and the item arrived in Melbourne the following Thursday morning, carefully packaged by people who know how to ship fragile items. The Clock Shop is owned by lovely people who run the business with a customer focus. It is also great to be dealing with an Aussie company, and I am happy to recommend them wholeheartedly.”

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Posted 11 months ago

“Had a lovely experience with Angus helping us select our clock. He was very informative and helpful and answered all of our questions and yes, we love our clock.”

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Posted 11 months ago

“Great info. Excellent range of parts good service Aplus all round”

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Posted 11 months ago

“Have just recently purchased a cuckoo clock - it’s an Xmas gift - this shop has the nicest clocks on the market - - I know the recipients are going to be delighted”

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Posted 11 months ago

“I just love my watch it has a delightful oval shape and fits very well on my existing gold chain. Service and delivery was prompt.”

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Posted 11 months ago

“Very helpful friendly guy helped me choose my clock. So many wonderful clocks!”

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Posted 11 months ago

“I looked at a million clocks but the fact that you had video of each model certainly helped. Then you followed up very well and I placed my order. The item arrived within 3 days and it has been packed away as a gift for my Son for Xmas. At 46 he never asks for a thing and then one day he remarked he would love a cuckoo clock. Let's hope it opens up nicely and he will be excited to hang it on his wall. Pity you can turn it off. That's the devil in me. Ha Ha Ha”

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Posted 11 months ago

“I ordered on line. The product was delivered in 5 days. It was properly packed and wasn't damaged”

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Posted 11 months ago

“Excellent customer service experience”

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Posted 11 months ago

“I have found Daniel and his team exceptional for customer service and product knowledge. I'm in Sydney and once my clock was purchased the team made all the arrangements for delivery which occurred without a hitch. Pricing is great! My purchase was done via laybuy which added an enormous amount of additional paperwork for the team but this was all done without any issue and with care and professionalism. I will purchase again from The Clock Shop without hesitation.”

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Posted 11 months ago

“Excellent comunication throughout the entire online purchase. Speedy delivery. Awesome service!!”

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Posted 11 months ago

“Very happy with our experience - the clock was well packed and the service was excellent - thanks”

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Posted 11 months ago

“Very happy with all my purchases, bought the ballerina box and then 2 more chest music boxes for my grandkids for Christmas 😀”

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Posted 11 months ago

“After my problem with ordering online with payments not going through, a phone call quickly sorted it out with very courteous staff fixing it up and my delivery came very quickly. A very good service from the Clock shop.”

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Posted 11 months ago

“I found every body I spoke to very kind and helpful. My order was dispatched immediately and I received the tracking details by the end of the day I ordered. The package arrived a couple of days later.”

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Posted 11 months ago

“Staff were exceptional. Really helpful with advice. It was a pleasurable experience dealing with you”

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Posted 11 months ago

Clock Shop is rated 4.9 based on 3,906 reviews