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Clock Shop Reviews

4.9 Rating 3,909 Reviews
98 %
of reviewers recommend Clock Shop
4.9
Based on 3,909 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Clock Shop Reviews

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good service. Fast response and helped us, even though it was for one small part for an existing clock we own. If they go to that much trouble for a small sale, I imagine they go out of their way for everyone. Thanks.
Helpful Report
Posted 2 years ago
Great customer service, very knowledgeable and helpful.
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Posted 2 years ago
I spoke with Kate on the phone regarding the order I thought I had placed the day before. It seems I did not complete the order and in discussions with Kate realised I had ordered a clock movement which would not have been suitable for my project. With her directions, I have now ordered the correct one plus hands to suit (which I had forgotten about) so my experience has now been a happy one, thanks to Kate and her patience.
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Posted 2 years ago
Very helpful in providing the information that I needed and prompt delivery of the required product.
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Posted 2 years ago
Efficent and safe delivery of product. Most happy to do business with you in the future and heartly recommend your eststablishment.
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Posted 2 years ago
Web site easy to navigate and product descriptions clear and detailed. Appreciated.
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Posted 2 years ago
The staff were very friendly and went out of their way to help with my purchase. I would definitely recommend Clock Shop.
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Posted 2 years ago
Could be better! Upon delivery of the chiming clock, I realised that there was no assemble instructions as was promised on the phone before I placed my order.
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Posted 2 years ago
Excellent service with very quick postage. Thank you!
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Posted 2 years ago
Hello my name is Maria I was the person who made the purchase. My grand daughter loves her music box. This was my fourth gift purchase from your shop. I love the fact that it’s all made in Europe and not china as I know the quality is great and original. Thankyou
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Posted 2 years ago
fast helpful service
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Posted 2 years ago
Excellent service , very helpful staff
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Posted 2 years ago
Service was very efficient and I received the clock movement in good time.
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Posted 2 years ago
Dan, I ordered a movement online and I paid for it, you dispatched it someone delivered it. Surely this is the expectation from both ends, a small commercial transaction carried out successfully. It's not an experience, it's what happens every day. I don't get the need for 1. Constant emails from companies "updating" me on the progress and 2 The incessant need for customer feedback. . I for one, find it annoying and possibly turns a positive feeling into a negative. Surely no news is good news!
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Posted 2 years ago
This was a rather substantial purchase for me, the service and attention to detail was impeccable. Thanks for making the experience even more special. Adam
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Posted 2 years ago
I only purchased a clock mechanism and hands. I have a clock that was a gift from our children and was not wanting to throw it away. I was able to buy exactly what I needed to restore the clock and received it very promptly. Excellent work.
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Posted 2 years ago
Excellent service. Ordered Monday morning and received goods before lunch on Wednesday to the middle of NSW. Goods are exactly as described. Very happy. Will definitely use again.
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Posted 2 years ago
Clear description of product
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Posted 2 years ago
Shopping online was made very easy with help..and delivery was very speedy and my beautiful Cuckoo clock arrived packed snuggly in the box. Ive got my on on others things! will definitely shop again 😊
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Posted 2 years ago
Good product,easy to install,fast delivery
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Posted 2 years ago
Clock Shop is rated 4.9 based on 3,909 reviews